Customer Ratings & Reviews

Mainly got it to play last of us 2 and because there was a trade-in promotion for my PS4. Controllers are much nicer than the dualshock 4's, and pairs nicely with the dualsense controller (sold separately).

The product arrived in good condition and in a timely manner.

This store is excellent the product amd they stand bye what they said and there team of employees is best

Honestly i just bought it from best buy to get it the same day so honestly it was the greatest choice for me

Smooth gameplay, don’t have anything bad to say about it first new console I’ve had and don’t have any regrets

Very very good It's perfect, it's fantastic to entertain and have fun

I love the PLAYSTATION 5 PRO! Customer service was the best! I ordered over the road and picked it up once I got home from being in the semi truck all week..

Have a slim and did a side by side, nope, improvement is there but not for the price of this thing. I really only have this for GT7 other games are good, but id rather use my PC instead and at this price, im really close to the next gen gpu

Great upgrade from the regular PS5. Gets really loud when playing for a while with max settings.

Best Playstation ever! No upgrade to controller though.

Overall this is great. The biggest con is the price for the minimal increase in performance you get over the PS5 or PS5 Slim. If you already have one of these I wouldn't specifically upgrade to this due to the price premium. If you don't have a PS5 at all, then I would consider this one. On a side note, I ordered mine from BestBuy online (vs going into the store and picking it up) and the box came damaged and had the inspected by BestBuy tape on it. This made me concerned that I either got a refurbished one or that there was something wrong with it.

This is my second PS5 ive purchased and the quality of image from the this version is immaculate

Awesome!!! Love the product. I’m glad i got the pro instead of regular one.

Waited since November 2020 for a PS5 Pro and was more than excited to see it be real. Amazing hardware and truly the best place to play all your PlayStation games.

Very satisfying the customer service was really great

The staff that sold me my PS5 Pro were respectful, polite, and overall very professional.

Excellent console for playing online, I recommend it.

Best bang for bucks system controller is very sensitive

I understand it was used, i just didn't expect it to be in this condition

Upgraded to the pro and i am enjoying it. Games that I have played so far run smooth. Even older games from PS4. I can notice a slight upgrade to graphic quality. Just wish it didn't cost so much. That is the only reason I give it 3 stars out of 5.