Customer Ratings & Reviews

If you already have a PS5 you cant have the PS5Pro on the same accont. I bought for my husband and he cant play

Purchase this ps5 for my son after playing for 30 minutes console keeps turning of by it self. I think this unit came in defective.

I purchased the Sony PULSE Elite Wireless Gaming Headset for my PS5, and it has absolutely exceeded my expectations. If you are looking for an audio upgrade that genuinely enhances your immersion, look no further. The Sound Quality is Elite The audio performance is phenomenal. It is incredibly clear, deeply immersive, and the bass is powerful without ever losing its clarity. I can effortlessly distinguish every important sound cue, which has been a major advantage in competitive games. This headset brings the full soundscape of next-gen games to life in a way standard audio simply cannot. Communication and Comfort My teammates have consistently commented on how crisp and clear my voice sounds, thanks to the excellent microphone. Crucially, the noise suppression is outstanding, meaning they hear my voice and not the background noise in my room. Comfort is another huge win. The headset is lightweight and fits perfectly, allowing me to stay locked into my games for long sessions without any pressure or fatigue. Reliable and User-Friendly I really appreciate the excellent battery life and the strong, seamless wireless connection. The smart, retractable microphone is a fantastic feature—it's there when you need it and neatly tucked away when you don't. In summary, the PULSE Elite is a premium product that delivers on every promise. It's a complete package of high-fidelity audio, crystal-clear communication, and outstanding comfort. I highly recommend this headset to any serious gamer.

I recently purchased the PlayStation 5 Pro from Best Buy, and it has truly elevated my gaming experience. The enhanced graphics and advanced ray tracing deliver stunning visuals, making games more immersive than ever. The AI-powered upscaling ensures smooth performance, even at higher resolutions, allowing me to enjoy my favorite titles in exceptional clarity. The increased storage capacity is a significant upgrade, providing ample space for my game library. Best Buy’s seamless purchasing process and prompt delivery further enhanced this positive experience. I highly recommend the PS5 Pro to any gamer seeking top-tier performance and visual fidelity.

Earl, I am extremely excited and grateful that I made this purchase! I owned a Xbox one X that finally gave out after a long period of time. BUT NOW I'VE ENTERED A WHOLE NEW GAMING UNIVERSE! I am in shock every time I start my PlayStation 5 Pro. I'm impressed with the speed, graphics, controller effects, apps for streaming, and the endless games. I will definitely come to BestBuy AGAIN for the accessories soon!

I upgraded from the standard PS5 and the difference is clear. Games look sharper, run smoother (many at 4K/60 or 120fps), and load just as fast. The console runs quiet, and the extra storage (1TB) is a big plus. If you have a 4K/120Hz display, this is the best PlayStation experience yet. Pricey, but worth it for serious gamers.

Quiet fan and fast loading of games. Plenty of storage too

Going from a PS4 Pro to a PS5 Pro wasn't something I thought I needed but I went for it anyway and have been blown away by the different. Better in every way! Faster, quieter, better graphics and amazing fps. So glad I got it!

As a dedicated gamer, I recently upgraded to the PlayStation 5 Pro, and after several weeks of extensive use, I wanted to share my personal experience with this console. Performance and Graphics The PS5 Pro's enhanced GPU delivers a noticeable boost in both graphics and frame rates. Games like Horizon Forbidden West and Marvel's Spider-Man 2 showcase stunning visuals with smoother gameplay, thanks to advanced ray tracing and AI-driven upscaling technologies. The increased frame rates make for a more immersive and responsive gaming experience. Storage and Design The 2 TB internal SSD is a significant upgrade, providing ample space for my game library and reducing the need for external storage solutions. However, I was disappointed to find that the console lacks a built-in optical disc drive, requiring a separate purchase if you have a collection of physical games. Additionally, the vertical stand is sold separately, which feels like an oversight given the console's premium price point. Price Considerations At $699.99, the PS5 Pro is a considerable investment. While the performance enhancements are impressive, the price may be difficult to justify for the average gamer, especially without a high-end display to fully utilize the console's capabilities. For those without a 4K 120Hz TV or monitor, the benefits might not be as apparent.

The people rating this PS5 pro 1 stars are either self entitled fanboys or just plain ignorant consumers. The PS5 Pro is for enthusiasts, not your average gamer. The extra power in the Pro, along with the PSSR technology, makes most games play & look even better. Being able to play games like Dying Light 2 in 4k 120 VRR mode, when the game plays at 1080p 60 on the base PS5, is an absolute game changer. Spiderman 2 pops like never before & HZD remaster is probably the best-looking game ever made on console. This thing has wifi 7, so it makes it future proof as well! It comes with a 2 TB internal drive & has a smaller footprint than the base PS5. The technology in this Pro would easily cost $1200 or or more if u were buying a PC. Dont listen to the people saying, "Just get a PC." Playstation gamers dont need PCs when they have the PS5 pro. All in all, this is well worth the money, but it is definitely more geared towards the hardcore enthusiasts in the PS ecosystem.

The PlayStation 5 Pro is a powerful upgrade to the already impressive PS5, offering noticeable improvements for those seeking the best possible console gaming experience. While it might not be a revolutionary leap, it delivers enhanced visuals, smoother performance, and a few quality-of-life upgrades that cater to hardcore gamers and enthusiasts. Pros: Enhanced Visuals: The PS5 Pro shines with a high-end 4K TV with a 120Hz refresh rate. Thanks to the upgraded GPU, games look stunning with improved image clarity, more detailed textures, and smoother frame rates. Improved Performance: Say goodbye to compromises between fidelity and performance. The PS5 Pro allows for higher frame rates while maintaining impressive visual quality, even in demanding games. Larger SSD: The increased storage capacity (2TB) is a welcome addition, allowing you to install more games without worrying about storage space. Slimmer Design: While not a significant factor for everyone, the slightly slimmer and lighter design is a nice touch. Cons: Price: The PS5 Pro carries a premium price tag, making it a significant investment for gamers. Not Essential for Everyone: If you're happy with your current PS5 experience or need a high-end 4K TV to take advantage of the visual enhancements, the upgrade might not be necessary. Graphical Improvements Can Be Subtle: While noticeable in some games, the visual improvements aren't always dramatic. Key Features: Upgraded GPU: Delivers smoother frame rates and enhanced visual fidelity. 2TB SSD: Provides ample storage for your growing game library. Improved Cooling System: Ensures optimal performance during extended gaming sessions. Backward Compatibility: Play your entire PS4 and PS5 game collection. Who is it for? The PS5 Pro is aimed at gamers who demand the best console gaming experience. If you have a 4K TV with a high refresh rate and VRR support and are willing to pay a premium, the PS5 Pro will deliver a noticeable improvement over the base PS5. Final Verdict: The PS5 Pro is a solid upgrade that refines the PS5 formula, offering a smoother, more visually impressive gaming experience. While it's not a must-have for everyone, it's a worthwhile investment for enthusiasts and those seeking the best possible console visuals and performance.

Here’s a polished, enthusiastic review you can use for your Best Buy PS5 Pro purchase: --- **⭐️⭐️⭐️⭐️⭐️ 5/5 – Absolutely Worth It!** I recently purchased the **PS5 Pro** from **Best Buy**, and I couldn’t be happier with the entire experience. The console itself is a massive upgrade—lightning-fast performance, stunning visuals, and whisper-quiet operation even during intense gameplay. Every game feels smoother, sharper, and more immersive. The improved graphics and frame rates are immediately noticeable, especially on a 4K TV. Best Buy made the process incredibly easy. The staff was knowledgeable and answered all my questions about the new features and setup. Pickup was fast and well-organized, and the console arrived in perfect condition with secure packaging. I also appreciated the real-time updates from the Best Buy app, which kept me informed from purchase to pickup. If you’re thinking about upgrading, I highly recommend grabbing the PS5 Pro from Best Buy. Top-tier product, top-tier service. Couldn't ask for a better experience! --- If you'd like it to sound more personal, more technical, shorter, or more excited, I can tailor it!

The PS5 Pro is exactly what I hoped for. Games look noticeably sharper, smoother, and more detailed especially with the higher frame rates on supported TVs. Load times are instant, HDR looks better, and overall performance feels much more consistent. It handles demanding games like NBA 2K, Call of Duty, and open-world titles with ease.

If you have the tech to actually make this beast work its magic it's gorgeous and stupid fast. Upgraded storage, great improvement on the psvr2 quality as well, added USB c ports, sturdier USB a ports and no bulky disc drive are only the start. But if you don't have a 4K 120 hz TV with 2.1 HDMI capability, VRR ALLM etc then it's just not going to do a lot more than your current setup with a PS5. This is what I think the PS5 claimed to be when it first came out. I just got a brand new TV and let this thing do what it was meant to do for the first time and it's night and day in quality of picture and frame rate. I think this would be a great choice for those who are skeptical of the PS6 roll out and want to still get the best Sony has to offer in that transitional stage.

This is by far worth the purchase despite what many say on the internet. It has brought life to old PS4 games, improved PSVR2 game quality, enhanced PS5 games that are not pro enhanced thanks to the new specs, and the new Pro mode. I have no complaints with this console. All topped by the best console preordering experience thanks to Best Buy’s curbside pick up. Setting up the console was extremely easy, and so was transferring my data from my slim PS5 to the Pro console.

When paired with a TV capable of 120Hz at 4K with VRR, the PS5 Pro can be a worthwhile upgrade. I use this with my 77" LG G4 OLED Evo TV, and it definitely highlights all the capabilities of the PS5 Pro. As someone who usually games on a PC with a Nvidia RTX 4090 on a 4K 240Hz OLED monitor, I feel like I have been spoiled with both image quality and motion clarity that my base PS5 could not dream to compete with. Does the Pro compete? Absolutely not, but it definitely closes the gap and has made couch gaming more enjoyable. On the games I have tested so far, the new "Pro" graphical setting gives similar visuals as the "Fidelity" or "Quality" mode that usually locks you in at 30 FPS but now offers similar FPS to the "Performance mode". You are basically getting the best of both worlds now. On the "Pro" setting, I was averaging between 60-90 FPS when unlocking framerates. If you are after FPS, you can use the "Performance" mode that is also available on the base PS5. In games like TLOU2 and GoW Ragnarok, I would average between 60-90 FPS on the base PS5. On the PS5 Pro on performance mode, I am now averaging about 90-120 FPS. In many cases, across multiple games, I was averaging between 20-30 FPS more on the PS5 Pro than the base PS5. Other than performance, the Pro does come with 2TB of storage which is great. The biggest con about the Pro is that you have to buy the disk drive separately which is completely asinine.

Excellent upgrade with noticeably smoother performance and faster load times. Games look incredible and run flawlessly. Setup was easy and the console is whisper quiet. A great choice for PlayStation fans.

I’ve had the PS5 Pro for a couple of weeks now, and honestly, the upgrade feels worth it if you’re someone who really cares about performance and visuals. I play on a 4K OLED, and the difference in frame rate and ray tracing in supported games like Spider-Man 2 and Horizon Forbidden West is noticeable—everything looks smoother and more detailed. Load times are slightly faster than my standard PS5, but not drastically so. What really sold me is how stable the Pro runs under heavy load—it’s quieter and runs cooler, which is a big deal in long sessions. That said, if you’re a casual gamer or mostly play less demanding games, the difference might not justify the price. Not all games have Pro enhancements yet, so it feels a bit like early adoption.

The PlayStation 5 has completely transformed my gaming experience. From the moment I turned it on, I was blown away by how fast everything loads. The graphics are incredible—super detailed and realistic, especially on newer titles like Spider-Man 2 and Horizon Forbidden West. I also love the new DualSense controller. The adaptive triggers and haptic feedback add a whole new layer of immersion that I didn’t expect. It really makes you feel more connected to the game. Storage is decent with the built-in SSD, though if you're downloading a lot of large games, you might want to consider extra storage down the line. Setup was straightforward, and the UI is clean and easy to navigate.

Definitely a step up from the original PS5 in terms of performance which is noticeable both in gameplay and download speed immediately. Disappointing that there is no built in disc option, but unfortunately that seems to be the future of all gaming consoles.