Customer Ratings & Reviews

Great product. Not sure of the name of the employee, but a very nice African American woman at the customer checkout definitely needs some recognition. She is amazing delivering phenomenal customer service to every guest

If you’re playing on a regular TV, then it’s not worth it but if you have a really good gaming monitor, it is worth it. I can tell the difference from the PS5 to the PS5 Pro.

Beautiful system came on time in perfect condition!

Great product. Love it. Typing more to reach 50 character limit

You know you just gotta love the PS5 Pro ! That 4K Resolution!!! And the ray tracing.

Perfect gift for my husband, he absolutely loves it!

Dont waste your hard working money on a ps5 pro because this console has wifi issues all it does is disconnect from wifi after 1 hour. Also i got about 20 errors from my games because of a over heating problem. I wasted 700 dollars on a console that looks like freddy Kruger slashed it. And i was told that best buy doesnt get there system from the company they get them from 3RD party’s. So for Black Friday dont come here get your systems straight from xbox or ps because every console i got from here does not work. Best buy is also so rude to there customer dont come here, A xbox is worth buying not a PS5 pro save your money

Got this for my husband as a birthday present and he's so happy with it. Especially cause now he don't gotta keep deleting games due to minimal storage lol BEST gaming console out there!!!!

Its good but sony is still working on improvements. I can see slight enhancements but, I'm waiting on the new PSSR update.

What can you say....the PS5 Pro is great. I did notice a slight difference in graphics from the PS5. I love that you can transfer data from one PlayStation to the other and I also love you can set up remote play. Overall great product and easy to install the add on disc drive too.

Amazing console! Quick load times, graphic improvements, and PSSR make even older PS4 games look fantastic.

My Son knows his gaming and he is very happy with the PS5 Slim. He wouldn’t go with a cheaper or different product. If your gonna buy, buy the best!

So far so good. No issues with the PS5 Pro. I really liked the seamless transition from my PS4 to this console. Online gaming is the reason I purchased it.

If you game and are tired of choosing performance or fidelity this is what you want as it gives the best of both worlds without having to choose,happy with my purchase !

I liked how fast it downloaded my games. Fastest so far. I downloaded COD 6 mortal kombat nba2k25 undisputed and forza horizon all downloaded back to back super fast.

My son loves this ps5 he’s been waiting over a year and this year he received the perfect gift for his hard work and dedication at school. I highly recommend this item for you or the family so you can engage and share moments that will last forever. GAME ON! Thank you.

The best, most powerful console for at least the next 3-4 years or until the PS6 and next Xbox come out. If you have a newer big screen TV and want the best console experience then the PS5 Pro is it. Waiting on GTA 6 well this will be the best way to play as there is no word on a PC version and if things hold true to past release it won't be until at least a year later. If you have the money or can up trade to offset the cost it's worth it.

The graphics is super clear. I like how fast it is. It’s very nice. And I also like that for headset it has a C port. I recommend for any to buy it

Fast load times, great graphics, great games, great controller. User Experiences are dialed in. My only complaint is that Sony won't support the Logitech G27 wheel for no reason other than licensing.

Had some minor issues with the delivery company but other than that perfect condition for being a open box product still have zero issues minus some heating problems that the PlayStation 5 is notorious for despite Sony claiming to fix it with the pro other than that extremely happy with my purchase