Customer Ratings & Reviews

Great product. Not sure of the name of the employee, but a very nice African American woman at the customer checkout definitely needs some recognition. She is amazing delivering phenomenal customer service to every guest

Great device no complaints would recommend to anyone

My son loves this and is really enjoying the digital version, and so are we (less clutter). It's been a great addition to the house and we are finding that they can earn more screen time by doing some extra things around the house!

Nice system. Huge upgrade over the ps4 & 10x faster when loading & downloading games. Love that you can play ps4 games through an external hdd & update games for it too. Very fascinating.

Awesome system! Definitely worth the extra bucks! Very satisfied with this purchase

i enjoy playing playstation my whole life i grew up playing the ps2 back in the days i recommend this console to anyone who is a gamer

Great experience. Love it. Games are Incredible and we enjoy it a lot.

This game system was bought by my son. He loves it & plays it whenever he's not working.

How the PS5 should have been at launch!!!!!!!!!!!!

Pleasantly surprised with how much I enjoy it. As someone who is a FPS hoarder, those extra few frames in games alongside the enhanced visuals makes all the difference in the world. Definitely not a console for everyone and only worth it if you have the display to take full advantage of it.

I already had a ps5 when this came out, and since my wife plays too I decided to purchase the ps5 PRO and it’s amazing! Games are improved in graphics and frame rates, slightly faster, sharper images. This is the best decision I have made. Just finished Silent Hill 2 Remake; Awesome game!!

Best item ever purchased. system doesn't get hot after hours of play, no lag and awesome fun

Loving the PS5 console and games and controller. Helpful stuff

The PS5 pro has many useful features and has a noticeable visual upgtade from the redular PS5. I recommend upgrading to a Pro if possible.

Great game system. The children spent hours on it.

This is one of the best devices. Excellent speed and image quality. 100% recommended.

The system was delivered exactly on time and in great condition. I’ve been extremely pleased with it as a product and with Best Buy’s handling of the whole process from the sale through the delivery. Thanks for being reliable and doing what you said you would!

The product is unbeatable, the best I've ever had in my life

Amazing product. Easy pickup process. Clear smooth game play.

Love the quality of this gaming system. Amazing speed .. just obsessed over the whole make of it. Storage capacity amazing the remote is outstanding. Overall just love it.