Customer Ratings & Reviews

Really good and play really fine good graphics gor sure

Had the original since 2020. The pro was worth the upgrade for me. Just be sure you have a TV or monitor that’s capable of taking advantage of the upgraded specs.

Great machine, but I'm not sure if you should pay more for this. It's like you're paying more for games that developers don't want to optimize for the PS5, and now you have to pay extra to compensate for it.

Yeah the hype is true on the Pro… it does enhance the games as it says it does… it is pricey… but if you’re a gamer with OCD, like me, this is for you!

Love this PlayStation the graphics are crazy when your playing a good high content game

Good upgrade for my ps5, great graphics and its so quiet

Love it! Runs great, great quality and I can play games with my friends again!

Awesome effects, graffics look real on the games, all the way around best one so far. Price could be more reasonable lol

It works just fine I have no problems at all with my PS5

“ This is a great upgrade for the PS5 “ .. you can really see a difference in the graphics for games that are enhanced for the pro “.. I’m looking forward to what’s coming out for this system in the future as well “

Does what it is supposed to do. Easy to setup and transfer account to new console

I initially got it for my fiancé but I found myself playing on it, too! Just need a better TV for maximum experience!

The rating is more about what Best Buy "sold" than actual experience with the console. That side has been great, and I can tell the "little" differences from the normal PS5. Best Buy's definition of "Open Box - Excellent", however, left a lot to be desired. The box was destroyed, missing items, and looked very unloved. Support told me to talk to the store since it was from there, but the store didn't want to really do anything since I picked it up instead of physically picking the item. Console has been great, and I bought 3rd-party side panels to replace the janky ones that were "excellent" according to Best Buy.

Very good upgrade over the normal ps5 I can tell the difference as soon as I turned it on

We bought this sbout a month ago and lovd it. My husband boyght it fir my virthday snd started using it to play COD with his work buddies and is also gaving a blast.

Graphics are incredible, refresh rate never lags, all in all well worth the wait

Very pleased with my purchase, it was an upgrade from my original purchase. It’s worth the extra money to buy the pro.

This is my first PS5, so I think it's a great choice. but if you already have a ps5 already, will not recommend upgrading it.

Coming from a regular ps5 i wanted the improvements to ray tracing and to play a game with great graphics which i do indeed get with the pro but the side covers for the pro are absolutely disgusting. It took my 35 minutes to put the cover back on after installing my ssd and im just confused on how they went from the simple slide in mechanic to now forcing the plates in wholes that it doesnt even seem to fit in. I wont ever remove the plates on this new console again but for $700 it shouldn’t feel less premium in material then the base ps5.

Purchased this as part of a trade in deal for an older ps5. Right from the device itself to the execution of the sale was done quickly and flawlessly.