Customer Ratings & Reviews

Absolutely love my PS5. Easy to set up. Easy to play, great games.

Overpriced and overhyped. Only reason I bought it was because I had not upgraded to the ps5 generation. The operating system does not seem as good as the ps4 generation. There are almost no first party games for the console, only third party.

Best place to buy any devices I Recommend everybody to come to the store

It is an awesome product I recommend you to try out

Ive purchased 5 PS5’s since they’ve come out and have never had any issues with any of them.

It's been a while since I've owned a PlayStation and I love the Pro. Their controllers were always my favorite. 10/10.

honestly after years of trying to get the ps5, i got my husband the ps5 pro and honestly he was happy. but now we need a new tv.

fun to play it distctracts me from doing thinge i shoukdnt

Bought as a gift and he loved it. No issues. As always quick shipping from Best Buy!

Yes it's an upgrade, more vibrant graphics but the front usb that i plug in my headsets went dead already. Wasted my time to reset and nothing happened so i return it and order again. Hopefully the replacement will be working fine.

Service and attention were great. Was able to understand difference between the PlayStation 5 Pro series and the regular Play Station.

Great customer service. And always feel welcomed when i shop.

It was amazing with the experience i had at BestBuy

I like it so much !!! My husband is happy, I am happy too !

Device is built good like that it srands on its on. Like the option to upgrade 2

Amazing console! When I went into the store I traded in one of my consoles to pay a little less. Process took like 10 min and it was easy

This was a Christmas gift for the books, the reaction in a loved one’s face when the gift was opened is worth every penny

PLAYSTATION IS GREAT HAVE OWNED SEVERAL OF THEM AND PLAN ON BUYING MORE IN THE FUTURE

No issues and the system is quick responsive 10/10 recommend for people who can notice the little details

PS5 Pro is a scam and not worth the money, Pssr upscaling is garbage and actually makes the games look worse. I just returned the pro after 6 weeks. Within those 6 weeks with the PS5 Pro, I had multiple crashes especially on black ops 6 , Dragon Age Veilguard looked really bad on the pro as well. I returned the pro on 4/5/25 and exchanged it for the ps5 slim with Astro Bot included. Got home and set it up & reinstalled Dragon Age Veilguard and played it again, The graphics looked so much better on the ps5 slim. Played black ops 6 without any crashes as well. This so called pssr that Sony is trying to upscale is causing more issues than it’s worth. Please do yourself a favor and don’t spend another $300 for the pro because it honestly isn’t worth it. I took the extra money I saved and put a corsair 2tb ssd in the ps5 slim. I’m very happy with my decision, Hope this helps.