Customer Ratings & Reviews

The PS5 Pro is a fantastic upgrade, especially for gamers who crave the best visual and performance experience. The graphics are absolutely stunning, with enhanced ray tracing and sharper visuals thanks to features like PSSR. Games run smoother with higher and more stable frame rates, making the gameplay much more immersive. The increased 2TB storage capacity is a major plus, allowing the download of a large game library without worrying about space. However, the lack of an included disc drive and vertical stand at this price point is a drawback, especially for those with physical game collections. If a high-quality display can take advantage of the Pro's features, it's definitely worth considering, but if you're happy with your current PS5 and don't require the absolute top performance, the standard PS5 is still a great console.

The PlayStation 5 Pro is easily one of the most jaw-dropping pieces of technology I’ve ever owned. From the moment I set it up, I could feel the leap forward in both power and polish. Sony has taken everything that was already incredible about the PS5 and pushed it into overdrive. The performance boost is noticeable right away—games run smoother, sharper, and with an overall polish that makes the experience feel brand new. Visually, the difference is stunning. Whether it’s the ultra-detailed environments in RPGs or the smooth, buttery frame rates in fast-paced shooters, the PS5 Pro delivers visuals that make you stop and just admire the screen. The ray tracing is next-level, making lighting, shadows, and reflections more lifelike than ever. Combine that with HDR and 4K support, and you have a machine that makes every game feel like it’s leapt off a high-end PC rig and onto your living room screen. But it’s not just about looks—the speed is equally impressive. Load times are nearly nonexistent. You go from menu to gameplay in seconds, which makes the whole experience feel seamless. The SSD has always been a strong point of the PS5, but the Pro makes it feel even snappier. Then there’s the DualSense controller, which has always been a highlight of this generation. Paired with the PS5 Pro’s upgraded power, the haptic feedback and adaptive triggers shine even brighter. Tiny details—like the resistance of a bowstring or the crunch of gravel underfoot—make every game feel more immersive. Another thing I appreciate is how quiet and efficient the console is. Despite all the power under the hood, it runs whisper-quiet and cool, which is a massive upgrade from older consoles that sometimes sounded like jet engines. Overall, the PS5 Pro is a dream machine for gamers who want the best of the best. It’s sleek, powerful, and built to deliver unforgettable experiences. Every session feels like stepping into a new world, and I find myself rediscovering old favorites just to see how much better they look and play. If you’re serious about gaming, the PS5 Pro is pure joy—an investment that pays you back in hours of awe and excitement.

Fast delivery, but package was tore up and ripped .

I recently purchased the PlayStation 5 for my boyfriend, and it turned out to be the perfect gift! From the moment he unboxed it, he was beyond excited, and after seeing it in action, I completely understand why this console is so highly praised. The design is sleek and futuristic, making it a great addition to any gaming setup. But the real magic happens when you turn it on. The ultra-fast SSD means games load almost instantly, and the graphics are absolutely stunning. The realism, smooth gameplay, and ray tracing technology make every game feel next-level. One of the standout features is the DualSense controller. My boyfriend was amazed by the haptic feedback and adaptive triggers, which make every gaming moment feel more immersive. Whether he’s racing, fighting, or exploring open worlds, the controller enhances the experience like never before. The PS5 also has an amazing selection of exclusive games. From God of War: Ragnarök to Spider-Man: Miles Morales, the quality of games is incredible. Plus, backward compatibility allows him to play all his favorite PS4 games with improved graphics and performance. Not only is he thrilled with the PlayStation 5, but I love seeing how much he enjoys it. It’s quiet, fast, and offers an unmatched gaming experience. If you’re looking for the perfect gift for a gamer, the PS5 is 100% worth it!

⭐⭐⭐⭐⭐ Excellent Performance and Worth the Upgrade I purchased the PlayStation 5 Pro from Best Buy and couldn’t be happier with the experience. The console arrived quickly and was well packaged. Setup was simple, and the performance upgrade is immediately noticeable. Games run incredibly smooth, with faster load times, improved graphics, and more stable frame rates compared to the standard PS5. Everything feels more responsive, and the enhanced visuals really stand out on a 4K display. The console runs quietly and stays cool even during longer gaming sessions. Best Buy made the purchase process easy, and the product arrived exactly as described. If you’re a serious gamer or want the best PlayStation experience available, the PS5 Pro is absolutely worth it. Highly recommended

Internet connection issues. Hardware problem, not worth it.

I like the PS5 Pro. The games look better and run smoother, and the loading is really fast. It’s quiet, and the bigger storage is nice. The price is high, but overall it feels like a good upgrade for me.

For many years, I was a fan of the PlayStation console up until they started charging for yearly membership and then they started making pro consoles. I purchased this console and I noticed absolutely no difference for the money and graphic improvement. I think Sony dropped the ball on this unit. If it was me I would wait until a PS six or do what I did just build a good gaming computer that’s gonna last you for many many years or by the basic PlayStation five no need in buying this. This is a waste of resources especially the ones out of your wallet.

Purchased the PS5 Pro online. Received it fairly quickly. Received it wrapped in a black bag and taped. Box was damaged from shipping. I didnt even bother to open it. I took it to a best buy store to return it and get another one in person but they wouldnt accept it telling me online orders need to be returned online. The black bag was ripped by the store employee to scan the PS5, then found out the sytem wasnt sealed, it was already opened. So now i have to repackage it and drop off to a UPS store. So much hassle for an item poorly packed and damaged.

Don’t buy your console from Best Buy. They will ship it in a box so small there is no room for bubble wrap or padding. Box came damaged. For a $700 console I’m livid right now.

The PS5 Pro is an incredible upgrade. The performance boost is instantly noticeable — games load lightning-fast, the graphics are sharper and smoother, and the frame rates are rock-solid even on the most demanding titles. The new cooling system keeps everything whisper-quiet, and the console runs super stable even after long sessions. I’ve also noticed that 4K gaming looks much crisper with improved ray tracing and HDR support, making everything feel more lifelike. Whether you’re playing shooters, sports, or open-world adventures, it’s just an awesome experience. Overall, I’d definitely recommend the PS5 Pro to anyone who wants the best possible PlayStation experience. It’s powerful, reliable, and totally worth the investment.

System continues to shut off on its own since I purchased in march 2025. Hopefully they can help me at my support appointment Sunday

PS5 Pro Review: A Next-Gen Gaming Marvel The PlayStation 5 Pro is a remarkable leap forward in gaming technology, and as an avid gamer, I am thrilled to share my experience with this powerhouse console. After spending countless hours exploring its capabilities, I can confidently say that the PS5 Pro delivers on all fronts, setting a new standard in the gaming world. Stunning Graphics One of the standout features of the PS5 Pro is its breathtaking graphics. Equipped with advanced ray tracing and 4K resolution capabilities, the visual fidelity is second to none. Games come to life with stunning realism, vibrant colors, and intricate details that draw you into each virtual world. Whether I'm navigating the lush landscapes of an open-world RPG or engaging in high-octane racing, the graphics are consistently jaw-dropping, providing an immersive experience that truly elevates gaming. Lightning-Fast Load Times Another aspect where the PS5 Pro shines is its incredible load times. Thanks to the state-of-the-art SSD, loading screens are virtually a thing of the past. Booting up games is almost instantaneous, allowing for seamless transitions that keep the momentum going. This speed not only enhances gameplay but also significantly reduces downtime, making the gaming experience smoother and more enjoyable. Sleeker Design In addition to its technical prowess, the PS5 Pro also impresses with its sleek, slimmed-down hardware design. The console is more compact and stylish than its predecessor, fitting effortlessly into any entertainment setup. The elegant design not only saves space but also complements the aesthetics of modern living rooms, making it a perfect addition to any gaming enthusiast's collection. Conclusion In conclusion, the PS5 Pro is a testament to Sony's commitment to delivering cutting-edge gaming experiences. With its stunning graphics, lightning-fast load times, and sleek design, it stands out as a must-have for gamers seeking the ultimate in performance and style. If you're looking for a console that offers an unparalleled gaming experience, the PS5 Pro is undoubtedly the way to go. I am more than impressed with what it has to offer, and I highly recommend it to anyone looking to elevate their gaming adventures.

Been loving my PS5 — crazy fast load times, amazing graphics, and the controller makes games feel way more immersive. It runs super smooth and quiet, and honestly feels like a true next-gen upgrade. No regrets at all.

Is not bad , but The price is creazy without disc drive.

The PS5 Pro does exactly what it advertises to do - it plays the same games but better. How much is that worth to you? I think most people would say "not $700 plus tax plus a disc drive". That's fair. But for people who live and breathe gaming like me, it's worth every penny to have the best experience possible. If your biggest and most important hobby is gaming then this console is for you. Games that don't advertise pro patches can be surprisingly better for one reason - unlocked frame rates lock into a good fps. I've played Trails through Daybreak, the most random title, and it had fps drops. I thought there would be no difference at all, but it was noticeably locked to 60fps on the pro. Ditto for Metaphor Refantazio, or I hear, for Elden Ring. Alan Wake 2 with Ray tracing is so good that I can't even imagine playing it without. Your flashlight, which is ever present for the entire game, casting light and shadows without Ray tracing would be sad in comparison. There is a caveat about shimmering in this game - it can be noticable. But I feel the gains outweigh the shimmering. Which you can reduce by turning motion blur off. The extra storage is also a neat little bonus. I think most people that needed it already expanded their PS5, but if you were holding out then it's a good bonus. All in all, there's a lot of games I want to play that have a pro patch. And many games out there with unstable frame rates. I'm looking forward to Star Wars Outlaws, Silent Hill 2, immediately. If you game on PS5 and it's your life, this is the way to have the best experience possible.

The PlayStation 5 Pro is an absolute game-changer! Its powerful performance, boosted by advanced hardware, delivers stunning graphics and lightning-fast load times. The upgraded GPU ensures smooth, immersive gameplay even in 4K, and the DualSense controller adds an extra layer of realism with haptic feedback and adaptive triggers. The sleek, futuristic design fits perfectly in any setup, and the expanded storage capacity is a much-needed bonus. Whether you're a casual player or a hardcore gamer, the PS5 Pro offers an unparalleled gaming experience that's truly next level.

Excellent system. Worth the price you pay for the extra features. Down side is not having a disk drive but that isn’t an issue for me. System also doesn’t come with a stand (sold separately) but it does stand on its own. System makes almost no noise. You can lay the system down after inserting the two pieces it comes with. Performance wise, this is the best for console. Would highly recommend!

The PlayStation 5 Pro elevates gaming with enhanced performance and graphical fidelity, offering up to 45% better performance than the standard PS5. Featuring 2TB of storage, advanced ray tracing, and AI-driven PlayStation Spectral Super Resolution (PSSR) for near-native 4K visuals, it caters to gamers seeking top-tier experiences. Compact and stylish, it lacks a built-in disc drive, requiring an external one for physical games. Priced at $699, it’s a premium choice best suited for enthusiasts. While casual gamers may find the upgrades less essential, the PS5 Pro stands out as a strong alternative to high-end gaming PCs.

★★★★★ 5 STARS Absolutely loved this console! We are PlayStation die-hard fans, and the PS5 Pro did not disappoint. This was purchased as a gift for our father, and everything worked out beautifully—from setup to performance. He was thrilled, and seeing him enjoy it made the purchase even more worthwhile. The console runs flawlessly, graphics are incredible, and load times are lightning fast. After experiencing it firsthand, I’m honestly thinking about upgrading to the PS5 Pro for myself as well. Highly recommend to any PlayStation fans considering the upgrade!