Customer Ratings & Reviews

Excellent gaming console. The performance is incredibly smooth, with fast load times and outstanding graphics. The system feels very powerful and responsive, even during demanding games. It offers plenty of internal storage, which is a huge plus, and the overall experience is seamless from setup to daily use. The interface is intuitive, the software runs flawlessly, and everything feels well-optimized. I haven’t experienced any issues at all—no lag, no crashes, nothing to complain about. Overall, it’s a top-tier console that fully delivers on performance, reliability, and gaming enjoyment.

The PlayStation 5 Pro is a game-changer, delivering an unmatched gaming experience with stunning visuals, enhanced performance, and future-proof capabilities. The leap in graphics is remarkable, with improved ray tracing, richer details, and smoother animations that bring games like Spider-Man 2 to life. The enhanced 2TB SSD provides ample storage, allowing me to keep multiple games installed without constantly managing space, while the lightning-fast load times make gameplay seamless. Performance is consistently smooth, ensuring an immersive experience across all titles. With upcoming games like Grand Theft Auto 6 on the horizon, the PS5 Pro is built to handle the future of gaming, making it a worthwhile investment for any serious gamer. From its powerful hardware to its refined design, this console truly sets a new standard, and I couldn’t be more satisfied with my purchase.

The PS5 Pro is everything I hoped for and more. From the moment I powered it on, the performance difference was clear games load insanely fast, visuals are incredibly sharp, and frame rates are buttery smooth. The enhanced graphics make supported games look stunning, with richer details, improved lighting, and ultra-smooth gameplay. The console runs quietly even during long gaming sessions, and the DualSense controller truly elevates immersion with its adaptive triggers and haptic feedback. Whether you’re into competitive gaming or cinematic single-player experiences, the PS5 Pro handles everything flawlessly. If you want the best possible console gaming experience right now, the PS5 Pro is 100% worth it. Highly recommended!

The PS5 Pro storms into living rooms with jaw‑dropping 4K/8K visuals, silky‑smooth frame rates, and AI‑powered upscaling that takes ray tracing to another level. With its massive 2 TB SSD and beefed‑up GPU, load times vanish and games like Spider‑Man 2 pop like never before. Sure, it’s pricey and disc‑free, but for hardcore gamers craving uncompromised performance, this console is the ultimate flex. Want a sharper image on a 4K TV, 120 Hz gameplay, and enough storage to never delete another game? Welcome to your dream rig.

The PlayStation 5 Pro is everything I hoped for and more. The graphics are insanely sharp—ray tracing, 4K, buttery-smooth frame rates—it’s like playing inside a blockbuster movie. Load times are almost nonexistent thanks to the ultra-fast SSD, and the new white design looks sleek and futuristic in my setup. The dual cooling system runs quietly even during intense sessions. Whether I’m diving into story-driven games or competitive online matches, this console delivers top-tier performance without compromise. If you want the best of next-gen gaming, the PS5 Pro is the way to go!

I picked up the PS5 Pro from Best Buy during the recent Black Friday sale and got it for about $100 off, which made it an even better deal. I’ve always been somewhat of a gamer, and while it can be harder to find time to play as you get older, this was a purchase I felt good about. The in-store pickup process was smooth and easy. As for the console itself, the graphics are excellent and everything runs incredibly smooth. Games load quickly and the overall performance is exactly what you’d expect from a next-gen system. Overall, this was a solid purchase for me at the right time, and I’m really happy I grabbed it when it was on sale.

Went to go pickup my $700 puchase and the representative comes out with my box already ripped off and said it was delivered that way to them and there were none to exchange it with

The PS5 Pro is a fantastic console. The graphics are incredibly crisp, gameplay is smooth, and the system runs quietly and stays cool. With a generous 2TB of storage, you’ll have plenty of space for all your games. It is on the expensive side, and while it doesn’t include a disk drive by default, Sony allows you to purchase and add one separately. Personally, I prefer the look of the base PS5, but adding a disk drive improves its appearance. Overall, the PS5 Pro is an absolute powerhouse and a top-tier gaming experience.

Having owned a PS5 since its launch, I am very pleased with the PS5 Pro. With many games I own, the Pro boosts them to a better performing version compared to base PS5. In addition, several games have Pro Enhanced patches that substantially improve the framerate, the resolution, or add features like real-time lighting. If you only have a digital game library, the Pro has 1 TB more of SSD storage compared to the base PS5. Typically, 1 TB of expansion storage costs about $100-$110 so that is one reason the system sells for $699.99. By comparison, a slim PS5 digital costs $449.99 but has 1TB of storage. If you need a disc drive to play games you own on PS5 or want to use your PS5 as a Blu-ray DVD player (does not play music CDs), you will have to buy a $79.99 external drive (raising the price to $779.98). Overall, it is a bit of a steep asking price for a console, but it absolutely is a much bigger upgrade compared to the one observed with PS4 Pro. Thus far, games like Horizon Forbidden West, Assassins Creed Shadows, Space Marine 2, Gran Turismo 7, Jedi Survivor, and Star Wars:Outlaws have seen significant improvements on Pro. In addition, games like Call of Duty Black Ops 6, Doom The Dark Ages, and Forza Horizon 5 see some minor improvements in resolution and performance. Games like Doom Eternal and Armored Core 6 see some nice boosts in resolution and performance without a patch. I highly recommend looking at the website resetera.com for a full list of Enhanced and Boosted games

If you already have a PS5 you cant have the PS5Pro on the same accont. I bought for my husband and he cant play

Purchase this ps5 for my son after playing for 30 minutes console keeps turning of by it self. I think this unit came in defective.

I recently purchased the PlayStation 5 Pro from Best Buy, and it has truly elevated my gaming experience. The enhanced graphics and advanced ray tracing deliver stunning visuals, making games more immersive than ever. The AI-powered upscaling ensures smooth performance, even at higher resolutions, allowing me to enjoy my favorite titles in exceptional clarity. The increased storage capacity is a significant upgrade, providing ample space for my game library. Best Buy’s seamless purchasing process and prompt delivery further enhanced this positive experience. I highly recommend the PS5 Pro to any gamer seeking top-tier performance and visual fidelity.

I purchased the Sony PULSE Elite Wireless Gaming Headset for my PS5, and it has absolutely exceeded my expectations. If you are looking for an audio upgrade that genuinely enhances your immersion, look no further. The Sound Quality is Elite The audio performance is phenomenal. It is incredibly clear, deeply immersive, and the bass is powerful without ever losing its clarity. I can effortlessly distinguish every important sound cue, which has been a major advantage in competitive games. This headset brings the full soundscape of next-gen games to life in a way standard audio simply cannot. Communication and Comfort My teammates have consistently commented on how crisp and clear my voice sounds, thanks to the excellent microphone. Crucially, the noise suppression is outstanding, meaning they hear my voice and not the background noise in my room. Comfort is another huge win. The headset is lightweight and fits perfectly, allowing me to stay locked into my games for long sessions without any pressure or fatigue. Reliable and User-Friendly I really appreciate the excellent battery life and the strong, seamless wireless connection. The smart, retractable microphone is a fantastic feature—it's there when you need it and neatly tucked away when you don't. In summary, the PULSE Elite is a premium product that delivers on every promise. It's a complete package of high-fidelity audio, crystal-clear communication, and outstanding comfort. I highly recommend this headset to any serious gamer.

Earl, I am extremely excited and grateful that I made this purchase! I owned a Xbox one X that finally gave out after a long period of time. BUT NOW I'VE ENTERED A WHOLE NEW GAMING UNIVERSE! I am in shock every time I start my PlayStation 5 Pro. I'm impressed with the speed, graphics, controller effects, apps for streaming, and the endless games. I will definitely come to BestBuy AGAIN for the accessories soon!

I upgraded from the standard PS5 and the difference is clear. Games look sharper, run smoother (many at 4K/60 or 120fps), and load just as fast. The console runs quiet, and the extra storage (1TB) is a big plus. If you have a 4K/120Hz display, this is the best PlayStation experience yet. Pricey, but worth it for serious gamers.

Going from a PS4 Pro to a PS5 Pro wasn't something I thought I needed but I went for it anyway and have been blown away by the different. Better in every way! Faster, quieter, better graphics and amazing fps. So glad I got it!

Quiet fan and fast loading of games. Plenty of storage too

As a dedicated gamer, I recently upgraded to the PlayStation 5 Pro, and after several weeks of extensive use, I wanted to share my personal experience with this console. Performance and Graphics The PS5 Pro's enhanced GPU delivers a noticeable boost in both graphics and frame rates. Games like Horizon Forbidden West and Marvel's Spider-Man 2 showcase stunning visuals with smoother gameplay, thanks to advanced ray tracing and AI-driven upscaling technologies. The increased frame rates make for a more immersive and responsive gaming experience. Storage and Design The 2 TB internal SSD is a significant upgrade, providing ample space for my game library and reducing the need for external storage solutions. However, I was disappointed to find that the console lacks a built-in optical disc drive, requiring a separate purchase if you have a collection of physical games. Additionally, the vertical stand is sold separately, which feels like an oversight given the console's premium price point. Price Considerations At $699.99, the PS5 Pro is a considerable investment. While the performance enhancements are impressive, the price may be difficult to justify for the average gamer, especially without a high-end display to fully utilize the console's capabilities. For those without a 4K 120Hz TV or monitor, the benefits might not be as apparent.

The people rating this PS5 pro 1 stars are either self entitled fanboys or just plain ignorant consumers. The PS5 Pro is for enthusiasts, not your average gamer. The extra power in the Pro, along with the PSSR technology, makes most games play & look even better. Being able to play games like Dying Light 2 in 4k 120 VRR mode, when the game plays at 1080p 60 on the base PS5, is an absolute game changer. Spiderman 2 pops like never before & HZD remaster is probably the best-looking game ever made on console. This thing has wifi 7, so it makes it future proof as well! It comes with a 2 TB internal drive & has a smaller footprint than the base PS5. The technology in this Pro would easily cost $1200 or or more if u were buying a PC. Dont listen to the people saying, "Just get a PC." Playstation gamers dont need PCs when they have the PS5 pro. All in all, this is well worth the money, but it is definitely more geared towards the hardcore enthusiasts in the PS ecosystem.

The PlayStation 5 Pro is a powerful upgrade to the already impressive PS5, offering noticeable improvements for those seeking the best possible console gaming experience. While it might not be a revolutionary leap, it delivers enhanced visuals, smoother performance, and a few quality-of-life upgrades that cater to hardcore gamers and enthusiasts. Pros: Enhanced Visuals: The PS5 Pro shines with a high-end 4K TV with a 120Hz refresh rate. Thanks to the upgraded GPU, games look stunning with improved image clarity, more detailed textures, and smoother frame rates. Improved Performance: Say goodbye to compromises between fidelity and performance. The PS5 Pro allows for higher frame rates while maintaining impressive visual quality, even in demanding games. Larger SSD: The increased storage capacity (2TB) is a welcome addition, allowing you to install more games without worrying about storage space. Slimmer Design: While not a significant factor for everyone, the slightly slimmer and lighter design is a nice touch. Cons: Price: The PS5 Pro carries a premium price tag, making it a significant investment for gamers. Not Essential for Everyone: If you're happy with your current PS5 experience or need a high-end 4K TV to take advantage of the visual enhancements, the upgrade might not be necessary. Graphical Improvements Can Be Subtle: While noticeable in some games, the visual improvements aren't always dramatic. Key Features: Upgraded GPU: Delivers smoother frame rates and enhanced visual fidelity. 2TB SSD: Provides ample storage for your growing game library. Improved Cooling System: Ensures optimal performance during extended gaming sessions. Backward Compatibility: Play your entire PS4 and PS5 game collection. Who is it for? The PS5 Pro is aimed at gamers who demand the best console gaming experience. If you have a 4K TV with a high refresh rate and VRR support and are willing to pay a premium, the PS5 Pro will deliver a noticeable improvement over the base PS5. Final Verdict: The PS5 Pro is a solid upgrade that refines the PS5 formula, offering a smoother, more visually impressive gaming experience. While it's not a must-have for everyone, it's a worthwhile investment for enthusiasts and those seeking the best possible console visuals and performance.