Customer Ratings & Reviews

Games run smooth and graphics look crisper. The added boost to graphics and FPS makes these games look better than the regular PS5

A gift for me. It's my second ps5 for my living room. The graphics are better than on my ps5. The games looks better.

A vast improvement: each and every game has better image quality and frame rate when compared to the base model. This lends itself, for people like me who are image quality geeks, for better enjoyment. For the enthusiasts and techies, this is for you

Everything was package well and secured. The Friendly staff is always a plus.

The Product is very nice I’m getting my money’s worth. Looking forward to maybe purchasing another.

The console is good but the fact that you need an external disc drive to play discs is highly frustrating. Just one way to get more money for an already pricey unit

The perfect console. Really happy with the purchase, and very worth it.

Easily the best console currently available. 40/60/120 fps on almost everything.

Really good product, I am satisfied with this PlayStation 5

Awesome console, looks amazing, works smoothly and controller feels great.

The system is amazing. I really can't find anything to complain about, it was what I expected and more. Just wish the stand came with it for free. Hey we know it's sony so they are going to squeeze all they can out of us the consumers.

I ordered online for same-day pickup at the Best Buy Emeryville location, and the whole process was smooth and easy. I got the item for my son, and he was super excited to have one! The staff was friendly and quick to bring out my order when I arrived. It was ready right on time, which made the experience stress-free. Definitely happy with the service—I’d recommend this store for anyone needing a fast and reliable pickup option.

Much better than first round PS5… my original one would overheat, the pro hasn’t yet and is fast!

Love the 4k 60fps every game is smooth. Keep in a well ventilated area.

Great product, and Best Buy employees were attentive and very professional. Best Buy always makes it enjoyable to shop

Great purchase graphics are great bought for my boyfriend on father's day to replace his ps5 and he loved it

Ps5 pro is beast dont believe what people say. Add the disc drive and 4tb ssd and youre set with next gen gaming.

Love my PlayStation good graphics and everything you need to play your favorite game!

I upgraded to this from my original PS5. There’s definitely an improvement, but stick with the base if you don’t need to have the absolute best.

Got this on Black Friday trading in an old ps4. Customer service was great with the trade in and the ps5 is working great and I am very happy with this purchase.