Customer Ratings & Reviews

Ive purchased 5 PS5’s since they’ve come out and have never had any issues with any of them.

Great customer service. And always feel welcomed when i shop.

I like it so much !!! My husband is happy, I am happy too !

Love my new PS5. In person purchase fast and pleasant even got a high 5

Bought as a gift and he loved it. No issues. As always quick shipping from Best Buy!

It's been a while since I've owned a PlayStation and I love the Pro. Their controllers were always my favorite. 10/10.

I upgraded from the launch PS5 to the PRO and I got a say it's just not worth the incredibly high price. Base PS5 still runs games amazingly well. There just isn't a reason to really buy the PRO unfortunately.

The people did a great job helping me out on what I needed.

Device is built good like that it srands on its on. Like the option to upgrade 2

Tehe best gift for my son. I buy this special gift in Best buy

A little expensive but if you exclusively game on console, any extra horse power is good to have.

Great experience with the ps5 pro I bought him Best Buy

Great product and service! I always shop at Best Buy for my pre orders

honestly after years of trying to get the ps5, i got my husband the ps5 pro and honestly he was happy. but now we need a new tv.

PS5 Pro is a scam and not worth the money, Pssr upscaling is garbage and actually makes the games look worse. I just returned the pro after 6 weeks. Within those 6 weeks with the PS5 Pro, I had multiple crashes especially on black ops 6 , Dragon Age Veilguard looked really bad on the pro as well. I returned the pro on 4/5/25 and exchanged it for the ps5 slim with Astro Bot included. Got home and set it up & reinstalled Dragon Age Veilguard and played it again, The graphics looked so much better on the ps5 slim. Played black ops 6 without any crashes as well. This so called pssr that Sony is trying to upscale is causing more issues than it’s worth. Please do yourself a favor and don’t spend another $300 for the pro because it honestly isn’t worth it. I took the extra money I saved and put a corsair 2tb ssd in the ps5 slim. I’m very happy with my decision, Hope this helps.

Excellent product.. Top class customer service. 5 star

It is an excellent product, it meets all that said, great experience playing it.

Service and attention were great. Was able to understand difference between the PlayStation 5 Pro series and the regular Play Station.

I don't like the plastic stand that just slides into the grooves of the console.

Yes it's an upgrade, more vibrant graphics but the front usb that i plug in my headsets went dead already. Wasted my time to reset and nothing happened so i return it and order again. Hopefully the replacement will be working fine.