Customer Ratings & Reviews

Love it I would recommend to any one who is moving for ps4 to definitely upgrade

Great product the whole family enjoys it best gift to give

100% great service every step of the way! Would recommend to anyone

I miss my disc drive. Especially for 100 extra clams. But I’m sure the value may be apparent soon? Hopefully?

Good console but I have to exchange because some of them come with a defect that will cause them to improperly shut off when idle.

Good but some times hanging, expecting options should be more user friendly than now.

I was unsure at first but I’m pleased with the improvements

Good upgrade! Have had ps4, ps4 Pro and ps5. And now ps5 pro

If you have a very high end TV, this console is worth every penny.

As advertised purchased as a gift. Will provide follow up review

It’s nice like the loading screen is cool it’s smaller and more memory

Memory is great kinda fast load times downloads are slightly faster

Worth it if you have the original PS5 but wish it had the disc drive

He loved the gift, and uses it every chance he gets

Excellent product Good customer service Arrived very soon

Probably the biggest waste of money I've ever spent. If I hadn't traded in my regular PS5 for it, I'd return this. You will not notice a difference worth the cost over the regular model. I have a high end TV that can take full advantage of anything the PS5 Pro can throw at it, and it's still not worth it. Having said all of that, it's still a great console and will serve you well. I just wouldn't recommend upgrading if you already have a PS5.

In and out of the store with no Hassel! Got helped as soon as you walk in.

I bought the PS5 pro open box like new excellent condition and was extremely let down. The employee was rude. I had a bad feeling from the start. The app said there was only 1 left so I rushed to get it. It didn’t come in the original box, when I opened it the PlayStation was dirty and the middle part of the system was all scuffed up in poor condition. It clearly was used & abused. Since when did Best Buy start selling pawnshop ps5’s!! I returned it thinking they gave me the wrong one, I had them open up another one while returning it and that was in bad condition too. I just asked for a refund and left disappointed. Wow never again!! Worst purchase in a decade. Smh…

Great visual quality. Updates the way you play. Unbelievable

Really enjoy the system and Best Buy had great service per usual . Thanks