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Customer Ratings & Reviews

Model:
1000046529/1000050805
SKU:
12267766
$869.99

Customer reviews

Rating 4.8 out of 5 stars with 4364 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 4,364 reviews
  • Rated 5 out of 5 stars

    its coo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want it, buy it. The quality and smoothness is noticeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a pc, no reason to spend 280$ more than the base disc model. Games run great on normal ps5

    No, I would not recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 2 out of 5 stars

    ps 5 pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no disk drive have buy that separate which is ridiculous not worth buying at least xbox including there disk drive in console also xbox did there 2tb model correctly for $100 dollors less also there subscription for 12 month price at $79.99 is a rip off I can go to xbox get a pre paid 12 month card for $59.99 playstation you disappoint me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 Pro new and Used Open-Box Excellent horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could give 0 stars i would 1st i bought a brand new 1 unopen. The box was torn and everything was loose just moving the box everything inside would make movement sounds so i returned it as soon as i bought it. 2nd i got a replacement exchanged for a open box{excellent} since it was discounted everything inside secure no movement from inside the taped box. Got home openend it up controller was just flashing it was un tocuhed by me. Inspecting the controller it was used heavily stuff/markings was still on the controller. this is the kicker took out the Ps5 pro inspected it dings+scratches+marks on side plates an the front where the power button was. Finger markings all over. The worst part where the fan intakes air huge chuncks of cat hair just disgusting. This is was a excellent Condition OPEN-BOX system they said very disappointed it was less than fair condition sad they would even sell such a item an falsely label it in close to New condition.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The absolute definition of "diminishing returns".

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many people dropped $750 (after taxes) on this thing expecting it to run GTA 6 at 60fps. The thing they don't realize is that the Pro uses the exact same CPU as the base PS5, with just 10% (approximately) more power. GTA 6 is going to be one of the most CPU intensive games ever made, and there's a 99.9999% certainty it will run at 30fps on the Pro. The Pro would need something as strong as at LEAST an RTX 4070 for that to happen, but that's would have driven the price of the console way up into the thousand dollar mark. So be warned,big you're buying this for GTA 6 and expecting 4K/60, you will be massively disappointed when it runs at 30.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 1 out of 5 stars

    Absolutely Waste of Money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is 100% NOT WORTH THE MONEY. The PS5 PRO is Not really an upgrade for the Price they want. Also with NO DISC DRIVE make this Console even more NOT worth.. The only reason to buy it is cause you hate money and Love giving it to companies for nothings. Being a brand loyalist is Costly. Get a Regular PS5 with a Disc Drive for $499. Much more worth it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Signs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rated low not because the product is terrible, but because the location it was bought at have zero customer acknowledgement, and blatant disregard to someone standing in queue for assistance!!!

    I would recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 1 out of 5 stars

    Digital only? That's not "Pro"

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No disc drive and no stand = no buy. The drives are not available - even from Sony.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Get the og

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better if you just get the original this one is mid

    No, I would not recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 1 out of 5 stars

    Not worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do your self a favor and stick with your slim or original ps5 the pro is just a money grad for sony no disc drive no stand it almost 300 more then the original and its only a slight difference definitely not worth it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 1 out of 5 stars

    Really?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Imagine paying 300 more to get mess than 30% performance boost and no disc drive? You dont have imagine. That is what the PS5 pro is. Not worh it. Just put 500 more and buy a decent 1440p PC

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony can do better its the same performance as the previous. Just a few frame rates better. Everyone thinks its better but its not. They should of put a better cpu and gpu. Its a pro series not a regular series. Pathetic sony

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big rip off. no stand, no cd drive, only thing you can do is use the graphics mode at good fps. $200 more for a specs that should've been in the original system

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BestBuy scams people online

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give a 0 star I would. Do not purchase a ps5 from BestBuy online. I did and the controller doesn’t work - when I called BestBuy to discuss this, they told me there’s nothing they could do because it was bought from a third party? EVEN THOUGH I PURCHASED IT ON BESTBUY’S WEBSITE… if you can’t stand behind your third party sellers than don’t advertise for them on your site? BestBuy straight up scammed me and I will never purchase from them again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 1 out of 5 stars

    No Disc Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, just buy a PC at this point if you're not going to include a disc drive.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 1 out of 5 stars

    Lacking basic console features, unusable!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to play games, there is No disc drive! Total fail, completely unusable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont waste your money on a pro because it plays the same way as the original model ps5 and slim. I took mine out the box and the controller is jammed and there is absolutely no difference on this ps5, the graphics are the same as all of them. Plays like 60hz even when its on 120hz plus i have a 120hz sony tv oled. So once again sony is scammimg people for the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ce-108262-9 error code

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 pro errors out and kicks me out , and turns off by itself. I am returning item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk junk junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ps5 pro is junk junk junk, now i can return this and get a slim and have 200 dollars left over for games because this slim has a disc drive. The controller for this console is light it feels fake. This pro looks like it came out of .E.T the movie looks like a alien device

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piecing out consoles

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony seems to be doing "microtransactions" on consoles. They give you the "full" system, but the "complete" system with cost you extra. It's like games. Buy the standard edition or pay more and get the ultra edition.

    No, I would not recommend this to a friend