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Customer Ratings & Reviews

Model:
1000046529/1000050805
SKU:
12536145
$998.00

Customer reviews

Rating 4.8 out of 5 stars with 4482 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 4,482 reviews
  • Rated 5 out of 5 stars

    The Professional PS5

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Pro is a step up from the PS5 with 2TB of storage and Quality Mode with 60 FPS. Games like Ghost Of Yotei and Assassin Creed Shadow shine on this console when set to Quality Pro mode. The only drawback is the lack of a disc drive that has to be purchased separately. Great console overall even after the slight price hike.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lets Goooo!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new skeek look and plays great. Games run smoother with enhanced graphics, great performance, storage capacity and frame rate is amazing! Cant wait for more game updates to take advantage of the PS5 pro! Definitely recommend this PS5 PRO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance and visuals

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Impression — “Yeah… this is NOT a regular PS5” The PS5 Pro is basically Sony saying: “what if your PS5 stopped struggling and just started flexing?” You’re getting: Sharper visuals (AI upscaling / PSSR) Better ray tracing (real reflections, not fake shiny floors) Higher and more stable FPS (60–120Hz gameplay) PlayStation Translation: games look cleaner, run smoother, and feel more “next-gen” than the already next-gen PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hardware, few optimized games

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note: I play on LG G1 OLED with panel capable of 120hz and VRR.* The PS5 pro is everything that Sony built it up to be. Increased fidelity in higher frame rate modes with a little extra (PSSR) to boot. So far the games that I have tested (Horizon Forbidden West, Dragons Dogma 2, Hogwarts Legacy, Cyberpunk 2077, and Black Ops 6) all perfom better than they did on the regular PS5 and those games in the list that are optimized by the developers for PS5 Pro feels like I’m playing them for the first time again, the upgrade is that impressive. Dragons Dogma 2 which had the pro patch on release day of the PS5 Pro looks so good in performance mode and I am getting a stable 60 FPS median in Balanced mode with ray tracing effects on. Before on the PS5 original, i was getting 30FPS with ray tracing on. To make things sweeter, PSSR brings out another level of detail in far ranging graphics this was noticable in Dragons Dogma 2 and Horizon Forbidden West more than the others. That all being said, a couple of the games i tested, Black Ops 6 and Cyberpunk 2077, which do not have PS5 Pro patches (cyberpunk might not ever have it) play just a bit better but if you werent OCD about graphics like I tend to be you probably wouldnt inow which console you were playing on if the images were side by side. This was very dissappointing as I believed the upgraded hardware itself could take these games to a new level of fidelity but it does not. At the time of writing this black ops 6 still gas not released its pro patch and my hope is that the unsightly graniness in 120hz mode might be solved by PSSR. I think we will see the true test of its capabilities in games further doen the road which will be produced to cater to the upgrade of the PS5 pro and not just patches for older titles, which is very exciting. All in all, the ps5 pro is worth the expense if you want the best graphics, which I did. I think it is worth noting again like i did in the beginning of this review that having a good TV set to really bring out the detail is important too. Especially one that unlocks the features of this console, VRR, 120hz so its potential can be realized. If you do not have a set that can atleast produce those outputs I would pass on the PS5 Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Step Up from the Standard PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the regular PS5, and the difference is noticeable. Games load faster, graphics look sharper, and the 120Hz support makes everything feel incredibly smooth. Ray tracing improvements really stand out in supported titles. If you have a 4K TV that supports 120Hz, you’ll definitely appreciate the upgrade. The design is basically the same, but the performance boost is worth it for serious gamers. Pros: Fast, smooth, great visuals. Cons: Not a must-have for casual players.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Pro: The Ultimate Upgrade—Experience It First

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Pro redefines what “next-gen” truly means, pushing performance past expectations with blistering speeds and jaw-dropping visuals. Its upgraded GPU delivers ray tracing at a fidelity that makes even the most familiar worlds feel new, while AI-powered upscaling ensures every frame is a masterpiece. Load times? Practically nonexistent—this machine doesn’t just play games; it launches you into them. The redesigned cooling system keeps things whisper-quiet, proving power doesn’t have to come with compromise. Sony didn’t just refine the PS5; they perfected it, setting a new benchmark for console gaming. If the PS5 was the future, the PS5 Pro is living in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought myself this for a year of hard work as a celebration.The graphics look amazing and the console is so quiet compared to the ps4.I was going to get a ps5 this past summer but heard of a ps5 pro series coming out & im happy that I waited for this machine instead as the performance is outstanding.My only complaint is they werent made with a disc drive That will have to be bought separately.I had to definitely buy one because I mostly only collect physical media.I cant be one of those digital only people as i like to display and have a case&manual for my $$ and you own it forever.(no worrying about losing it 5 years later over licensing issues lol)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is it worth it?

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The **PS5 Pro** is a **next-gen powerhouse**, delivering **stunning 4K/120fps gameplay**, **enhanced ray tracing**, and **blazing-fast SSD load times** that make gaming smoother than ever. With **AI-powered PSSR upscaling**, visuals stay sharp even in performance mode, while the **upgraded DualSense controller** and **3D Audio** deepen immersion. Whether you're a competitive player or a graphics enthusiast, the PS5 Pro **sets a new benchmark for console gaming**—absolutely worth the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient Is A Virtual

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony never Disappoints, which is why it took me so long to get the PS5. Sony has a habit leaving out a lot of Key Features and Details, that you don’t discover until you have their Products. The PlayStation 5 is No exception. From the ability to Cross Remote Play between your PS5 and PS4. A feature that Unlocks itself on both Consoles once you Log into your PS5. That’s just to Name and Describe One Feature. The Console has a Unique Design from Standard to the Pro. With the Pro version being the most Unique. It’s a Gorgeous Console, packed with a lot of Upgradable Hardware. The Setup is No different from your average PlayStation, simply Login and go. If you can Afford the Disc Drive, do get it, it will allow you to play your PS4 games on it, with a feature that may also allow most games to be upgraded to the PS5 versions if available. With Rumor that an Update allow you to Download and Play the Disc of PS2 and 3 games also. Pairing your PlayStation 5 with a Portable is also an Option, I did just that, which allows me access my PS5 or PlayStation Plus Account no matter where I’m at, as long as I have a Strong enough WiFi connection. What I’m trying to say is, you can’t go wrong with the PlayStation 5, as Technology evolves, so should you and your PlayStation. I only waited so long cause there were always a PlayStation 4 version available with the PS5 version. With rumor of a PlayStation 6 and games coming out only feature on the 5, it wasn’t a difficult choice. Treat yourself with a PlayStation 5, you won’t regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, quiet and storage capacity is great. This is my first PS5 and glad i waited this time around. First thing I did was purchase a disc drive and now the PS5 Pro is complete as it should have been in the first place. Yes it is pricey ,But so are PC components. You just have to weigh the pros and cons for yourself. I went back to PC during the PS5 shortage and when they became available in my area again the small hard drive was not a seller for me considering I would have to upgrade the SSD almost immediately. Most descent SSD NVME drives are two hundred plus dollars normal price. I can't wait to see where they take the Pro enhanced games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Pro is a Game Changer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 10 days now & i can say it is very worth it. What a console this console is so strong and so quiet. Playing God of war Ragnarok it looks like I'm playing on PC. Upgraded from the OG PS5 to the Pro. I just had to get the upgraded one the pro it's gonna play all the enhanced games, including GTA 6 and New The Battlefields. I just want to be prepared with great Fidelity and Performance Situations. This is a big step up from the PS5 OG's. Even though I bought the PS5 in 2023 I knew I was gonna get the pro but the price was ridiculous, but I had to. I wanted bigger GPU, Bigger Ram, Advance, Raytracing, AI Upscaling with PSSR & even has 2TB memory. Thank God!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System Overall

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Throughout my time using this product (about a month), I found myself to really enjoy this system. The performance is smooth and works great with my TV. The only issue I've experienced is that after a little while of gaming, the system would become noticeably hot, to the point where I was concerned about potential overheating. However, after some research, I found a cooling fan stand (as shown in the photo) that now keeps the system at a much safer, warm-to-the-touch state. With this being said, I would definitely recommend this system to anyone who has yet to get a PS5 system like myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if your setup supports what it offers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Pro is worth it if your setup supports what it offers. What I mean is if you have a 4k TV that supports 120hz and VRR (Variable Refresh Rate) then you will see the benefits of the added performance and higher render resolution. This system is just as quiet as the original and uses no additional power/electricity. The 2tb storage is a bonus which makes it a little easier to justify the expense. PSVR 2 also benefits from the additional horse power Your kids will love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Graphics. Pretty easy to setup. Parental controls are a breeze uf ya got curious minds in the household. PS5 Pro automatically senses the TVs best resolution. 4k And up or ur current TVs max settings. Endless library to keep ya busy. 2 TBs of storage is nice as well. The capability to ado more Memory is awesoke. Can use an external drive if ya like. Downloads are pretty fast depending on ur Internet service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps 5 pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the truth is today i will talk to you about the ps 5 pro, it is no less true, that it does not have a disc input, but it does have very good quality when it comes to playing, uploading games to 120hz with the highest quality available, an incredible response time thanks to its newly installed ultra m2, and its new ram memory expansion, they allow you to have an incredible experience thanks sony you have done it again.. here I leave you several photos of what this beautiful video game console looks like. I recommend it 100% that is why I am going to give it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding performance and next-gen experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console exceeded my expectations. The performance is outstanding, with incredibly fast load times and smooth gameplay even on demanding games. The graphics look amazing and the system runs quietly. The controller adds a whole new level of immersion, and the overall build quality feels premium. Setup was quick and easy. I would absolutely recommend this console to anyone looking for a true next-generation gaming experience. Worth every

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honestly. Worth the price big shoutout to bestbuy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll be real — I wasn’t even planning on buying the PS5 Pro. I already had a launch PS5 and told myself the upgrade wasn’t worth it. Then I walked into Best Buy just to look, stood in front of the display for like 20 minutes, and left with one under my arm. That was about four months ago and I have zero regrets. I’ve been gaming since the PS2 days so when I say this thing genuinely suprised me, I mean it. I went in skeptical. The PS4 Pro honestly felt like a cash grab so I wasn’t expecting much. First thing I booted up was Spider-Man 2 — a game I’d already beaten on my base PS5. First time swinging through Manhattan at night in the rain on the Pro I actually stopped moving just to look at the reflections on the street below me. My girlfriend walked in and said “is that real?” She doesn’t even play games. That said everything. The big thing with the Pro is it basically kills the fidelity vs performance tradeoff. On the base PS5 you were always choosing one or the other. On this machine quality modes run like performance modes used to. I picked up FF7 Rebirth specifically because I heard it was rough on the base console in quality mode — on the Pro it’s been smooth the entire playthrough. For a game that visually dense thats impressive.. The Best Buy experience was smooth too. Staff actually knew what they were talking about, had both versions in stock, no pressure. I went disc version because I still buy physical and I’m not trying to have my whole library tied to a digital account. Was in and out in under 20 minutes. DualSense is still slept on. The adaptive triggers in Returnal genuinely change how you play, not just how it feels. Astro Bot does things with the controller that feel like a magic trick. Battery life is still mid though — charge it daily or keep a cable close, just how it is. Load times are still insane. Spider-Man 2 goes from the home screen to in-game in about two seconds. Coming from a base PS4 before this gen that still doesn’t feel normal. If your on a base PS5 and play graphically heavy games, the upgrade is real. Coming from a PS4 this is one of the biggest leaps you’ll feel. Best Buy had it in stock same day and four months later it’s the most used thing in my setup. Genuinely the version of the PS5 that delivers on what the original was promising.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 Pro Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 5 Pro has great graphics. I’ve only played one game so far (Oblivion Remastered) and the game looks amazing. The loading screen is so quick, no waiting hardly at all. The pro has 2 TB of space so I shouldn’t worry about running out of space on the console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest gaming console released so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered game console for pickup. In and out for two minutes. Mint condition. Everything worked as expected and happy. This console is so quiet and powerful. Added disk drive and ssd worked as expected. All the data on the ssd transferred over correctly from one console to this one. Smooth gameplay 120fps in some games. Can’t complain. It’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible PS5 Experience & Outstanding Service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be more thrilled with my new PS5! From the moment I picked it up, the experience has been nothing short of amazing. The console itself is a game-changer—stunning graphics, lightning-fast load times, and the immersive feel of the DualSense controller completely elevate the gaming experience. It’s clear that Sony really put a lot of thought into creating something that pushes the boundaries of what a console can do. But what really made the experience exceptional was the customer service. The staff at [store name] were incredibly helpful and knowledgeable. They answered all my questions and made sure I was getting exactly what I wanted. When it came time to pick up the console, everything was quick and seamless. I was in and out in no time, and the staff even took the extra step to make sure I knew how to get everything set up properly at home. In short, the PS5 is everything I hoped for, and the service I received made the whole experience even better. If you're thinking about getting a PS5, don't hesitate—it’s an investment in next-gen gaming, and you can trust that the staff will take care of you every step of the way!

    I would recommend this to a friend