Customer Ratings & Reviews

Best thing i have ever gotten my husband he loves it

Works great, no complaints! Not a huge upgrade from the standard PS5 but if you have a 4k 120hz display its worth.

Customer service was excellent. Great purchase, works well and exceeds my expectations.

Actually playing the pro when I just got the review email lol, excellent piece of hardware matched up with newer TV that offers vrr, just an incredible beautiful picture, thoroughly happy with my purchase

Ita an ungrade over the stanard PS5. The graphics are better, feels a bit smoother playing FPS. Alot of people complain about the price, sure its 699 however everything is more these days. It mite not be for everyone, only because there is absolutely nothing wrong with my PS5. Only reason I did not give it 5 Stars , it mite have released too soon, only because games were made to upgraded ot run on the PS5 Pro, but not to fully take advantage of its capabilities.

If you already own a PS5, it’s honestly not too worth it for the price to go with the PS5 Pro. I see some improvements in graphics, but for the most part you’d have to have both consoles side by side. Maybe later on in the generation, this will achieve better frame rates. Either way, the base PS5 will get you through to the PS6. Buy this if you’re a huge Sony supporter, enjoy higher frames and have extra money.

To be fair, you don't need it, unless you really want to experience the best graphics on a console. the regular PS5 is good enough, but this PS5 Pro is like the M performance on BMW's, which you don't need, but you sure as heck want to have.

Bought the pro to replace my base model PS5. Loving the pro updated games, you can see the difference, whether it's higher frame rates or higher fidelity. Well worth the money in my opinion. It's a niche product for those that enjoy a premium experience and that is what it provides.

Snatched it on Black Friday and I like so far so happy

The additional storage is about a $120 price tag for a heatsink alone. So adding PSSR and the Pro enhanced games adds value. While I wish it came with a hard drive, it’s more cost efficient than a PC

Very cool stylish console, very high quality games!

Knowing the original PS5 with disc drive is a fine machine and having had a PS4 pro I knew the upgrade would be nice. Saying that I skimmed over the review and noticed it did say play all you blurry in HD etc. So i bought it online, picked it up, and instantly noticed it said no disc on the box. So i looked quickly again at the description on yes it says “addon player”. My fault yes fit originally glancing quickly but no thanks! For $700 it should have one and i still use disc often. Addon no thanks. I returned it right on the spot.

Runs a little warm but other over excellent system

just exactly what i was wanting. I upgraded from the very first version that came out and this one did not disappoint.

A great console worth the upgrade. The biggest upgrade to the console isnt the graphic. What makes this console a huge upgrade is how much easier it is to take apart.Anyone can fix their unit with a little bit of work the orginal design was tedious to work on.

Thank you for great experiance with best buy . I recommend this

Will never go back to my regular PS unless I really really have to, these graphics are really a difference

Like the customer service I’ll recommend this item to anyone thank you

Overall great update to base ps5, at least there are games that make visuals worth it now

Perfect gift for everyone! Sleek design and top preference , not to mention the controller that makes it all worth it