Customer Ratings & Reviews

Amazing, so good i loved, It's the best purchase!!

People might act like it isn't much, but i noticed it right away upon turning on my first game. Placed side by side the difference is night and day, and that is just dragon age. When gta and other games made on the pro start releasing it will be that much better.

Runs 4k beautifully, commits a price premium so its only recommended if you want to eke out all of the performance from this gen's console.

It’s so much faster than my original ps5! I love playing bloodborne and hollow knight on this!

Amazing fast, great upgrade from last gen, I highly recommend

Bought to play Ghost of Yotei on my new LG. Runs perfectly on it.

Bought this for my son. So far he loves it. Graphics are amazing. Took a while to update everything when first starting the system, but nothing major.

Excellent mid console life cycle upgrade for those who demand peak performance. But be aware you MUST have a high end capable TV in order to take advantage of what this console offers.

Great device well worth it if you have the right tv screen or monitor I’m currently using and LG OLED and picture is beautiful. Also if you are upgrading from a ps5 they made it very user friendly to transfer your date from one console to another right from initial setup

After waiting for 4 years, I'm glad I decided to bite the bullet and go all out with the Pro instead of the regular PlayStation. It's been totally worth it & delivery was very timely too for both the console and all other accessories I purchased.

Great product, runs smoothly and love that I can put the system in sleep mode and immediately wake it up right back to where I left off in the game. 10/10

I traded in my PS 5 for the PS 5 Pro and customer service was excellent. I absolutely love the PS 5 and the Pro is even better.

Getting a ps5 pro over the original may seem like a steep at first but if you have all the gaming features in a 4k tv display then you can see the difference, for the most part a fantastic machine!

The Product and service was Flawless, Been a Month so Far, No Complaints at all, Dont see alot of difference between PS5 and Pro but I believe future games would make a Difference

Good product for a first time ps5 user. Some internet connectionn issues. Requiring myself to restart console in order to get the browser to work and the ps store and ps plus pages to even load. Not best buys fault. But playstations support isnt as user friendly as they seem either which best buy told me to go to.

By far the best graphics in any playstation, I calman calibrate my tv’s and this brings out the best in quality of these graphics which are astounding. Thank you Sony and Bestbuy! So happy with this purchase I can taste the $400 gift card lol

Amazing performance and graphics. I’m very happy with it, and Best Buy made the purchase quick and easy.

The console works perfectly! It was an amazing gift for my husband and he absolutely loves it. Great performance, super fast, and the graphics are incredible. Totally worth it!

As a lifelong PC gamer, life has been getting busy, and after sitting in front of a desk at work all day, and it’s the last thing I want to do again when I get home. The PS5 is plug and play and lets me get straight to business after a long day of work. And since the GTA 6 launch is coming up, I am being held hostage to purchase a next gen console. Now as an adult gamer, when free time is limited, convenience has a greater value to me. To anyone else in my shoes, I will say that it didn’t feel good to buy a console just for GTA 6, but I can’t say I’m regretting it. Paired with an OLED TV set up right in front of my bed, at least I can justify the purchase by saying it’ll save me money from going out now.

Ps5 is the best video game console I've ever owned. The graphics and sound are unbelievable and the controller is very smooth and quiet.