Customer Ratings & Reviews

The rating is more about what Best Buy "sold" than actual experience with the console. That side has been great, and I can tell the "little" differences from the normal PS5. Best Buy's definition of "Open Box - Excellent", however, left a lot to be desired. The box was destroyed, missing items, and looked very unloved. Support told me to talk to the store since it was from there, but the store didn't want to really do anything since I picked it up instead of physically picking the item. Console has been great, and I bought 3rd-party side panels to replace the janky ones that were "excellent" according to Best Buy.

The PS5 Pro is a great console. I'm running it on a regular 43inch 4k 60hz television, so none of the fancy stuff, but I can still notice a difference in PSSR. However, it's mostly for PS5 Pro Enhanced games. I believe the console was made for regular 4k televisions to enhance the quality which it did for me. Because wirh a big screen with with VRR and all that stuff, you sorta have a PS5 Pro but in a form of a display. Well that's what I think. If you want the most of it and experience everything, then a 120hz display with VRR would be the way to go. I feel like the only difference with a setup like that is that you'll have a bigger picture to appreciate everything at a larger scale, but also you'll have more room to work with the graphics settings IF the games let you. I give it a 4 star because of the pricing. I don't agree with it, but can understand Sony in a way. Other than that, it's a really good console, but nothing too crazy either. I guess it's also future proofing your future gaming life so that's a plus

An enthusiast machine. Can’t recommend for average gamer, since hard to tell much differences compare with regular PS5 original. However, if you want the absolute best in the market, it’s a really nice machine, especially in VR performance down the road.

Enthusiast only, almost no difference from the standard model.

I personally am very satisfied. This console gave me what I expected.

Excellent, it came out in good condition, highly recommended

AMAZING DIDNT HAVE ANY PROBLEMS WHAT SO EVER REALLY RECOMMEND THIS

console is great, better than the original ps5 and well worth the wait

Great console, it has great games and Best Buy provided excellent service.

Really happy with the ps5 pro. There are improvements to both games with pro enhanced patches and some non enhanced games. Would highly recommend purchasing a good monitor or tv to go with this console. Only negative for me that everyone already knew about is it not having a disc drive

For this reveiw, I will start the things I do like about the PRO model. As a ps5 owner since launch, the main things that attracted me towards the PRO model was that of the promise of PSSR and the performace it could achive without compremising on fidelity. I do also appreciate the 2TB of storage, extra usb type c port in the front, and its slightly smaller form factor. However, as an early adoptor, I have yet to see great examples of a game running with high fidelity while maintiaing 60fps, except perhaps older games. Having to also purchase a disc drive makes the price higer to a gamer such as myself who uses physical media. The cons mentioned before and poor state of developer support on some titles is the main reason i only give the PS5 PRO 3 stars.

Works good can complain I have an excellent customer experience with best buy

Does what it is supposed to do. Easy to setup and transfer account to new console

The graphics, the memory, the contril and all the games excellent quality.

Great console and overall purchase experience, really enjoy spending time playing it !

You know what it is… need I say more? I think not. Buy one and enjoy what you know will be a quality product!

The PS5 Pro feels more like a generational leap than a refresh.

Why settle for either graphics or performance when you can have both?!

Good product but could be better. need more sony games like Last of Us story driven games

Great upgrade on the base PS5 if you have a 4k TV to go with it.