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Customer Ratings & Reviews

Model:
1000046529/1000050805
SKU:
11985926
$1,212.50

Customer reviews

Rating 4.8 out of 5 stars with 4851 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers praise the product's overall performance, especially when running graphics-heavy single-player games. Users seem to be happy with the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 4,851 reviews
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    No regrets upgrading

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all know what you are buying. I see no point of people saying they are surprised there is no stand or disc drive. So you casually spend $700 without researching your purchase? If you’re ok with those missing or buying them separately then the real question is this worth the extra money? I think that depends on several factors. Obviously the nicer your TV is the better value this will be. Keep in mind for the extra money your getting more then just a better GPU. You’re getting 2TB of storage (1.89TB available) which is more than double the standard PS5. Wifi has been upgraded to Wifi 7. They added 2GB more ram as well. Is it night and day better? No not really. But is a PS5 pro enchanced game noticable? I would say yes it is. Horizon remastered pro on an OLED is absolutely gorgeous and thats after playing the original PS5 version and its sequel. If you have the means ans you want the best visual quality on a growing list of games on console this is a worthy choice.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Best console gaming experience on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned every generation of Playstation, and I’ve never upgraded to a slim or Pro model. This time was the exception. While the base PS5 has served me well since day 1, the PS5 Pro has genuinely felt like an upgrade in every way possible. Performance, ray tracing and high fidelity? I was sold. The extra terabyte of storage is a nice help as well. If you’re considering, i would highly suggest as it’s served well for Resident Evil Requiem, and i think 007 First Light, GTA 6 and Wolverine will run amazing as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just Do It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re going to hear a lot of flack for this console. The Apple Vision Pro and this were announced in the same week I opted for the Vision Pro but then I thought about GTA 6…… Seeing that my piggy bank was a little on the empty side I got the console. It’s fine and will make you appreciate games more than you already do (just have a vrr capable 4k tv, getting this made me upgrade my hdtv to 4k; most games can’t run at 120fps and if they do terrific)

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    PS 5 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the PlayStation 5 Pro, and I’m extremely impressed. The performance is incredible — games load instantly, the graphics are sharp and smooth, and the overall experience feels next-level. The console runs quietly, the 4K quality is amazing, and the new controller features make gameplay even more immersive. Definitely worth every dollar. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Amazing if you have a proper display.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an oled tv with a 120hz refresh rate and i have to say, going from base ps5 on a 4k 60hz monitor to this is a very noticeable leap however i can not recommend the pro if you dont have a display that can let the console flex. The 2 terabytes of storage are also great and while the pro enhanced versions of games can at times be a little off, id say overall the experiences have been sharper and smoother than ever. First party games like spider man, last of us or god of war look exceptional but even some games with unofficial support whether they be ps4 or ps5 games all just seem to run a bit better and even more so if the game has vrr options. If the rumor of the ps6 being delayed ends up true then i think that makes the ps5 pro a bit more enticing for anyone who wants to play games on console with the highest fidelity possible and i imagine this will be even more true when gta6 comes out. After one year id say i enjoy the ps5 pro more than i did the ps4 pro back when it released. I only wish it came with a pro controller instead of the basic stock duelsense.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    No regrets.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the base ps5 and yes i had FOMO 3 days before the price hike...so what? ZERO regrets. The PRO is a beast of a machine and i absolutely love it. Cyberpunk, tsushima, no man's sky, AC shadows, the list goes on...they all look fantastic. Paired with my asus swift oled its (chef's kiss). Graphics and performance are awesome. Storage isnt a problem as i already had a 2tb ssd on my base. Yes, buying the drive and stand separately was an extra cost to an already pricey item but i think its worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great hardware, few optimized games

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note: I play on LG G1 OLED with panel capable of 120hz and VRR.* The PS5 pro is everything that Sony built it up to be. Increased fidelity in higher frame rate modes with a little extra (PSSR) to boot. So far the games that I have tested (Horizon Forbidden West, Dragons Dogma 2, Hogwarts Legacy, Cyberpunk 2077, and Black Ops 6) all perfom better than they did on the regular PS5 and those games in the list that are optimized by the developers for PS5 Pro feels like I’m playing them for the first time again, the upgrade is that impressive. Dragons Dogma 2 which had the pro patch on release day of the PS5 Pro looks so good in performance mode and I am getting a stable 60 FPS median in Balanced mode with ray tracing effects on. Before on the PS5 original, i was getting 30FPS with ray tracing on. To make things sweeter, PSSR brings out another level of detail in far ranging graphics this was noticable in Dragons Dogma 2 and Horizon Forbidden West more than the others. That all being said, a couple of the games i tested, Black Ops 6 and Cyberpunk 2077, which do not have PS5 Pro patches (cyberpunk might not ever have it) play just a bit better but if you werent OCD about graphics like I tend to be you probably wouldnt inow which console you were playing on if the images were side by side. This was very dissappointing as I believed the upgraded hardware itself could take these games to a new level of fidelity but it does not. At the time of writing this black ops 6 still gas not released its pro patch and my hope is that the unsightly graniness in 120hz mode might be solved by PSSR. I think we will see the true test of its capabilities in games further doen the road which will be produced to cater to the upgrade of the PS5 pro and not just patches for older titles, which is very exciting. All in all, the ps5 pro is worth the expense if you want the best graphics, which I did. I think it is worth noting again like i did in the beginning of this review that having a good TV set to really bring out the detail is important too. Especially one that unlocks the features of this console, VRR, 120hz so its potential can be realized. If you do not have a set that can atleast produce those outputs I would pass on the PS5 Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    An impressive leap forward!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is an impressive leap forward in gaming, delivering an experience that feels both cutting-edge and immersive. One of its standout strengths is the lifelike visuals—games look incredibly detailed, with rich environments, smooth animations, and lighting effects that make worlds feel truly alive. Whether exploring vast landscapes or diving into fast-paced action, the graphics consistently enhance immersion. The PS5’s game library is another major highlight. The system strikes a great balance between platformers and adventure games, offering something for every type of player. From creative, playful platforming experiences to expansive, story-driven adventures, the variety keeps gameplay fresh and engaging. Beyond performance and games, the console itself is a statement piece. Its sleek, futuristic design sets it apart from previous generations and looks right at home in a modern setup. Overall, the PlayStation 5 combines powerful visuals, a diverse and exciting game lineup, and a bold design, making it a standout console that truly feels like the future of gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    The Professional PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Pro is a step up from the PS5 with 2TB of storage and Quality Mode with 60 FPS. Games like Ghost Of Yotei and Assassin Creed Shadow shine on this console when set to Quality Pro mode. The only drawback is the lack of a disc drive that has to be purchased separately. Great console overall even after the slight price hike.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Gaming Purchase Ever – Thank You, Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my PlayStation 5—this console has completely transformed my gaming experience. The speed, the graphics, the immersive gameplay… everything feels next-level. From the moment I turned it on, I knew I made the right choice. It’s not just a system, it’s an experience I look forward to every time I sit down to play. And I can’t say enough about Best Buy. Ordering through their app is incredibly convenient, and their delivery is always fast, smooth, and reliable. My PS5 arrived quickly and perfectly packaged, making the entire process stress-free. On top of that, the deals I get with Best Buy are truly unbeatable—great prices, special offers, and rewards that actually make a difference. Best Buy continues to be my go-to for electronics because they make everything easy, affordable, and enjoyable. From an amazing console to outstanding service, I couldn’t be happier with my purchase. ⭐⭐⭐⭐⭐

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Big Step Up from the Standard PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the regular PS5, and the difference is noticeable. Games load faster, graphics look sharper, and the 120Hz support makes everything feel incredibly smooth. Ray tracing improvements really stand out in supported titles. If you have a 4K TV that supports 120Hz, you’ll definitely appreciate the upgrade. The design is basically the same, but the performance boost is worth it for serious gamers. Pros: Fast, smooth, great visuals. Cons: Not a must-have for casual players.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Lets Goooo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new skeek look and plays great. Games run smoother with enhanced graphics, great performance, storage capacity and frame rate is amazing! Cant wait for more game updates to take advantage of the PS5 pro! Definitely recommend this PS5 PRO

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Pro: The Ultimate Upgrade—Experience It First

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Pro redefines what “next-gen” truly means, pushing performance past expectations with blistering speeds and jaw-dropping visuals. Its upgraded GPU delivers ray tracing at a fidelity that makes even the most familiar worlds feel new, while AI-powered upscaling ensures every frame is a masterpiece. Load times? Practically nonexistent—this machine doesn’t just play games; it launches you into them. The redesigned cooling system keeps things whisper-quiet, proving power doesn’t have to come with compromise. Sony didn’t just refine the PS5; they perfected it, setting a new benchmark for console gaming. If the PS5 was the future, the PS5 Pro is living in it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Amazing machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought myself this for a year of hard work as a celebration.The graphics look amazing and the console is so quiet compared to the ps4.I was going to get a ps5 this past summer but heard of a ps5 pro series coming out & im happy that I waited for this machine instead as the performance is outstanding.My only complaint is they werent made with a disc drive That will have to be bought separately.I had to definitely buy one because I mostly only collect physical media.I cant be one of those digital only people as i like to display and have a case&manual for my $$ and you own it forever.(no worrying about losing it 5 years later over licensing issues lol)

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Playstation 5 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great system i play it all the time. I owned the PS5 as well which was a a good system as well. The only thing is i love the extra storage it has they should have done that from the beginning the other thing it has like the bigger gpu and better picture i cant notice it but games seem to run more smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Performance and visuals

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Impression — “Yeah… this is NOT a regular PS5” The PS5 Pro is basically Sony saying: “what if your PS5 stopped struggling and just started flexing?” You’re getting: Sharper visuals (AI upscaling / PSSR) Better ray tracing (real reflections, not fake shiny floors) Higher and more stable FPS (60–120Hz gameplay) PlayStation Translation: games look cleaner, run smoother, and feel more “next-gen” than the already next-gen PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Is it worth it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The **PS5 Pro** is a **next-gen powerhouse**, delivering **stunning 4K/120fps gameplay**, **enhanced ray tracing**, and **blazing-fast SSD load times** that make gaming smoother than ever. With **AI-powered PSSR upscaling**, visuals stay sharp even in performance mode, while the **upgraded DualSense controller** and **3D Audio** deepen immersion. Whether you're a competitive player or a graphics enthusiast, the PS5 Pro **sets a new benchmark for console gaming**—absolutely worth the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I've made so far. When paired with my 120hz 4k monitor gaming experience is excellent. I'm able to play on fidelity mode on most games while getting an FPS of 50-60 consistently. Oh and let me tell you the ray tracing is unbelievable good on games such as TLOU2, RE4 Remake, GOW Ragnarok, and Mafia Old country.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    PS5 Pro is a Game Changer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 10 days now & i can say it is very worth it. What a console this console is so strong and so quiet. Playing God of war Ragnarok it looks like I'm playing on PC. Upgraded from the OG PS5 to the Pro. I just had to get the upgraded one the pro it's gonna play all the enhanced games, including GTA 6 and New The Battlefields. I just want to be prepared with great Fidelity and Performance Situations. This is a big step up from the PS5 OG's. Even though I bought the PS5 in 2023 I knew I was gonna get the pro but the price was ridiculous, but I had to. I wanted bigger GPU, Bigger Ram, Advance, Raytracing, AI Upscaling with PSSR & even has 2TB memory. Thank God!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Storage capacity

    Rated 5 out of 5 stars

    PS5 Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, quiet and storage capacity is great. This is my first PS5 and glad i waited this time around. First thing I did was purchase a disc drive and now the PS5 Pro is complete as it should have been in the first place. Yes it is pricey ,But so are PC components. You just have to weigh the pros and cons for yourself. I went back to PC during the PS5 shortage and when they became available in my area again the small hard drive was not a seller for me considering I would have to upgrade the SSD almost immediately. Most descent SSD NVME drives are two hundred plus dollars normal price. I can't wait to see where they take the Pro enhanced games.

    I would recommend this to a friend