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Customer Ratings & Reviews

Model:
1000046529/1000050805
SKU:
11985926
$1,240.44

Customer reviews

Rating 4.8 out of 5 stars with 4940 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's excellent overall performance, impressive storage capacity, and fast speeds, which contribute to better frame rates and quick loading times. They also highly value its quiet operation, sleek design, advanced ray tracing, and convenient size, noting an enhanced gaming experience and easy setup. Conversely, some users have raised concerns about the absence of a disc drive, occasional connectivity issues, and the lack of certain included accessories like a vertical stand, with a few also mentioning minor heat dissipation issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 4,938 reviews
  • Rated 5 out of 5 stars

    Quality Creates Loyalty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation never let me down since my very first PlayStation 1 quality creates loyalty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grab on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t own a PS5 just get the pro. Wait for a sale though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Games

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the costumer support I was in and out fast 10 out 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Readily available for the same price as everyone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! I recommend if you want the top of the line!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from Xbox to Ps5 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a PC player i already have gamepass on PC ( Microsoft) and I actually am quite impressed with the Ps5 Pro, love the kayout as well!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ps5 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system, I recomende it. From the first fay I bought it, i have enjoy it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love your house, products love how fast and easy it was to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Sony impressed me. Every device has a special feature

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ps5 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console , box in perfect condition. No hassle whatsoever. Lots of fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy Azalea Square

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the greatest experience ever thanks best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 pro overpriced for the quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the ps5 pro but compared to my older ps5 it crashes way more, i was able to trade in for another but the same issue occured with the crashing though not as often

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Play station

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Got a good deal when purchasing it at woodbridge store

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wifi is trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor wifi performance. I exchanged it and the new does the exact same thing. I have never had to mess with wifi settings ever for any device. I have even tried port forwarding. Nope. This PS pro is in the same location as my OG PS5. I cant even get half the wifi performance as that one. Im using a RBR850, ps5 shows 100% signal strength and im on 5ghz. I will be returning for a refund and waiting for them to fix the issue before I buy another. Im getting over 400-500Mbs on my other devices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good pc just laggy/glitchy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great ps5 but the only problem I had with it is that during some games (like shooter games) would about every 5 seconds it wasn’t super bad it was just enough to give you a headache.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PS5 Pro, Pro system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Loving the upgraded graphics. Loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ps5 pro need a new tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine just broke my tv after but its fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 Pro needs no presentions! It’s amazing. Hours of fun

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ps5 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, definitely see the difference in graphics and game play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I missed console gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its a ton of fun. I cant wait for GTA 6!!!!

    I would recommend this to a friend