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Customer Ratings & Reviews

Model:
1000046529/1000050805
SKU:
11985926
$1,240.44

Customer reviews

Rating 4.8 out of 5 stars with 4942 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's excellent overall performance, impressive storage capacity, and fast speeds, which contribute to better frame rates and quick loading times. They also highly value its quiet operation, sleek design, advanced ray tracing, and convenient size, noting an enhanced gaming experience and easy setup. Conversely, some users have raised concerns about the absence of a disc drive, occasional connectivity issues, and the lack of certain included accessories like a vertical stand, with a few also mentioning minor heat dissipation issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 4,940 reviews
  • Cons mentioned:
    Disc drive

    Rated 4 out of 5 stars

    Ps5 pro!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good purchase coming from the slim ps5 just wish it came with disk drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unique

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console was amazing! I had to return it due to financial issues but god it was incredible, the unique starting screen, the clear visuals, in all honesty no words could describe how this console is. Just wish I had more time with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 but pro, worth the extre $. Pair this with an oled for an elite experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 pro purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy purchases are always easy. Customer service is great and terms and conditions are clear and obvious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 4k tv thiS is definitely the way to go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never bought the original PS5, got this with a bunch of rewards points. Plays games and is a multimedia machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major upgrade feom Ps4. Bought the pro to keep up with the advancing technology and im not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the one

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are more than a casual gamer, get one or upgrade to it. Games like Stellar Blade & FF Rebirth need to be played on the Pro for the best experience. Gameplay is smooth and so much easier on the eyes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    PS5 Pro Review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing comsole, super powerful and fun!!! Awsome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and reasonable price will highly recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smaller than the original

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent upgrade but not totally necessary. I got this because my day one PS5 crapped out. I'm happy with the purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will be worth it next year

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The redesign is great being less bulky, but as of right now there is not any noticable difference in gameplay compared to an OG PS5. Next year this could be completely different and be totally worth it. As of right now I can't give this a high rating. Not worth the price tag for a better physical design and extra storage. Sony how about throwing in an enhanced controller? Blah!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and attention; that store is very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect. Would be if it came with a real stand, a disc drive, and stayed at the 700$ price point. IMO still the best way to play ps5 games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love the quality of the image on my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hardware, excellent customer service from Best Buy. Happy with my PS5 Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a PS5 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a PS5 Pro. So much fun. Fast, old games look better, new games look ridiculous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 is the best, very entertaining, very realistic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for first time ps5 buyers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved ps5 but not a major difference compared to the base version. Not necessary if you have a ps5 already.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Licenses successfully span multiple owned consoles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned purchasing another PS5 would cause game licensing issues for me but it works out similarly to PS4 where you can have a "primary" device (enable sharing). So I have a PS4 Pro, a PS5 and a PS5 pro. My kids can play all my owned games on PS4 Pro and PS5 while I can play on PS5 Pro with my account ID without any problems. I imagine it will be a little time before games are released where there is a solid noticeable difference in performance between PS5 and PS5 Pro however.

    I would recommend this to a friend