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Customer Ratings & Reviews

Model:
1000046529/1000050805
SKU:
11985926
$1,240.44

Customer reviews

Rating 4.8 out of 5 stars with 4943 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's excellent overall performance, impressive storage capacity, and fast speeds, which contribute to better frame rates and quick loading times. They also highly value its quiet operation, sleek design, advanced ray tracing, and convenient size, noting an enhanced gaming experience and easy setup. Conversely, some users have raised concerns about the absence of a disc drive, occasional connectivity issues, and the lack of certain included accessories like a vertical stand, with a few also mentioning minor heat dissipation issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 4,938 reviews
  • Rated 5 out of 5 stars

    Controller was PS5 and not PS5 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Only thing I would say is the controller should have been the advance PS5 pro and that the original PS5 controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought a 65" 144hz 4k uhd qled screen and the Ps5 pro is soooo impressive to run on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better than the regular PS5, my son enjoyed it. I’m glad I made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Ps5 is the better option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price they are asking. Yes there is an improvement in graphics performance, but it's not worth the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ps 5 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console Graphics are sharper Load is super fast Has that extra storage which is helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 PRO

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for Best Buy Team for your service and friendly taking and service is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Service at Braintree Best Buy, but PS5 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently visited the Best Buy in Braintree to check out the PS5 Pro. The agent there was extremely helpful — they explained all the specs, features, and upgrades in great detail, which I really appreciated. The store itself is great, well-stocked with all kinds of electronics, and the staff are friendly and knowledgeable. However, after spending some time with the PS5 Pro, I have to say I’m slightly underwhelmed by its performance. While it runs most games smoothly, I noticed some lag and slower response times when playing more demanding titles like Call of Duty 6 and Forza Horizon. For a “Pro” version, I expected a more noticeable performance boost. Still, kudos to the Braintree Best Buy team for their excellent service — they made the experience much better overall.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Alright

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright comparing it to the ps5 slim I didn’t notice too much of a difference on a oled 4k 120hz tv to justify the price difference.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is my only electronic store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!! from Best Buy team members Best Buy always has the best pricing and most reliable knowledge in each electronic product you may be interested in I strongly recommend anyone to go to Best Buy first!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a PC gamer (9800X3D and RTX 5080). This is a very high performance PC. I wanted to get the best on console too then. I was disappointed. The PS5 Pro is barely more powerful than the base PS5 for double the money. The improvements are marginal and not worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Depending on the game, worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just from the games I've seen with real improvement, the potential is massive for this thing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars because you dont notice a big difference compare to ps5 slim also the fan is a little bit louder

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 Pro Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not many games take advantage of the hardware, and even those that do have only minor improvements or the Pro updates aren’t very optimized, but I do think this year will make the upgrade worth it. If you don’t have a PS5 yet, this is a no brainer purchase since it will only get better as time goes on. I would recommend more storage since the 1TB will fill up very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy I bought this. This console is powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of tech here for a great price point. Would buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not worth the price for casual gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much different than regular PS5. Works great but not worth it for the price difference.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Getting ready for GTA VI

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in my PS5 while I could still get a decent amount of money for it in anticipation of GTA VI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice replacement for the standard ps5 that died on me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson gives a thumbs up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift for my grandson. I thought he would trade in his other PS5, but no, he and friends have more fun playing against the other team using both.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box came open , the tape had been ripped off . I noticed it when I got home but everything was inside and it turned on . When I finally got a chance to play it it turned on with a green tint . Tried many troubleshooting changed hdmi cables changed tvs nothing works. Wish I would’ve checked it at the store .

    I would recommend this to a friend