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Customer Ratings & Reviews

Model:
1000046529/1000050805
SKU:
11985926
$1,240.44

Customer reviews

Rating 4.8 out of 5 stars with 4943 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's excellent overall performance, impressive storage capacity, and fast speeds, which contribute to better frame rates and quick loading times. They also highly value its quiet operation, sleek design, advanced ray tracing, and convenient size, noting an enhanced gaming experience and easy setup. Conversely, some users have raised concerns about the absence of a disc drive, occasional connectivity issues, and the lack of certain included accessories like a vertical stand, with a few also mentioning minor heat dissipation issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 4,938 reviews
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box came open , the tape had been ripped off . I noticed it when I got home but everything was inside and it turned on . When I finally got a chance to play it it turned on with a green tint . Tried many troubleshooting changed hdmi cables changed tvs nothing works. Wish I would’ve checked it at the store .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 pro online purchase & in store pickup.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was perfect as expected and will use Best Buy for any future electronic needs as they made the purchase process really easy. Furthermore, the picking up process was even easier and non time consuming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I surprise my husband with a PS5 pro. My husband loves it and shared the images are amazing. My husband is very happy with the product.

    I would recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 3 out of 5 stars

    disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not impressed by this ps5 pro, no disk and high on price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new ps5 pro.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PS5 pro. The new capabilities with the appropriate equipment to utilize them is great. Fast wifi. I can’t wait to see more pro enhanced games.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly i think it looks just like a regular ps5 not really any better as it disconnects all the time from my Internet service and also another downer is that i have to purchase the attachment for disc games because i cannot trust buying online and it saving to my systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband and son love the new console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a family Christmas present and both my husband and son love it. There was some functionality they had to adjust to but overall I’m very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and runs very smooth I like the quality that it gives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast mode

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps5 pro … great device super fast and powerful …

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Amazing gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console better than the PS3 I had back then before getting this one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Reliable and Fun

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best entertainment system specially after a long day of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t want to upgrade but wanted to see the difference in the system not to much just cause they don’t have games to take advantage of the extra power the pro has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered to my front door in about an hour no strings attached.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great my kids love the game i would definitely buy again and would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it to buy however may be price is not worth but at the same time if you buy a extended storage the price go same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy ever!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase love the easy self installation. I will keep buying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 Pro is so amazing love the quality and it’s a good purchase and it’s worth the money .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from base ps4, playing all the time worth every penny

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, Really recommend if you have a TV that supports it. Maybe a little overpriced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this game twice because it was so amazing!

    I would recommend this to a friend