Customer Ratings & Reviews

If you’re the type of person who would spend the money on this kind of spec bump, you don’t need a review to help you. You like spending money for the latest tech and this is it for the time being. It does what it’s says it should but I wouldn’t trade up if you’re reading reviews to see if it’s worth the price.

I love playing on it however I do feel like it’s a bit over priced considering it comes with no free games and I have to pay for play station plus for online games

Over rated and over priced. I would not recommend for anyone.

Honestly, not worth the upgrade but, if your like me and need to newest stuff. Here it is.

Only Pro in ps5 pro is .. 120 hz.. in 4K apart from that i dont feel any difference.. :(

Game does not have a disc drive, unable to play my over 100 ps5 and ps5 games!

Don’t buy the pro. You be wasting your money. Just get the regular PS5. Now I own both of them the only difference is the memory capacity. And to make it worse you have to buy a disk drive, more money you have to spend. I own a lot of disk games so I had to get it from a third party and those people like usual they over priced the drive because SONY can’t keep up with the demand! That’s another reason for you not to waste your money on the PRO! They should give the option for people who buys the console to buy the disc drive with it, at least that! But SONY! doesn’t care as long they are making money! Typical companies don’t care about the consumers as long they are cashing in! And to top it off their controllers joystick keeps braking all this years and they haven’t fixed the problem! So spend more money and buy warranty is cheaper than buying a controller every six months to a year!

Nice aiming to have especially when GTA six comes out

Good, but said price will drop down. Still waiting for that.

Definitely worth a christmas upgrade. Its not a bad value. If your getting a console this is the one to get

Very good customer service I really likes the product

Controller is damaged doesn't work correctly the trigger is damaged

Bought it for the satisfaction of having one, but I can safely say that the performance boost is incremental and hard to notice; in contrast, when I upgraded to a PS4 Pro many years ago the performance boost was immediately evident. Buy for the luxury, but I can't recommend it over the base Ps5 model.

Love it...my only issue would be the young lady who checked me out...made it super awkward she kept asking me the same questions repeatedly...i told her my name was spelled wrong she said there's nothing she could do about it. I would want to have her check me out in the future thats for sure

It's a very good product I guarantee it if you want the best gaming experience this is your console

The extra power is there but you have to squint your eyes

It was amazing everything but don’t kno the difference

The box was messed up one of the workers told me he dropped it I hope Best Buy starts cracking down on getting better workers there

Ordered open box and received a base PS5 instead of a pro extremely disappointed

Love the games and the system. But when playing with online friends if going from one session to next I have to restart system consistently. If it was just mine then I’d know it was my system but happens to everyone that is playing on the system