Customer Ratings & Reviews

Excellent gaming console. The performance is incredibly smooth, with fast load times and outstanding graphics. The system feels very powerful and responsive, even during demanding games. It offers plenty of internal storage, which is a huge plus, and the overall experience is seamless from setup to daily use. The interface is intuitive, the software runs flawlessly, and everything feels well-optimized. I haven’t experienced any issues at all—no lag, no crashes, nothing to complain about. Overall, it’s a top-tier console that fully delivers on performance, reliability, and gaming enjoyment.

★★★★★ 5 STARS Absolutely loved this console! We are PlayStation die-hard fans, and the PS5 Pro did not disappoint. This was purchased as a gift for our father, and everything worked out beautifully—from setup to performance. He was thrilled, and seeing him enjoy it made the purchase even more worthwhile. The console runs flawlessly, graphics are incredible, and load times are lightning fast. After experiencing it firsthand, I’m honestly thinking about upgrading to the PS5 Pro for myself as well. Highly recommend to any PlayStation fans considering the upgrade!

The ps5 pro is very light, easy install, looks amazing, graphics and performance are as they should be for this gen console. Why spend thousands on a gaming pc or laptop when you can enjoy near beautiful graphics on the ps5. The 2 terabytes are perfect to install lots of games and added expansion ssd storage is perfect if you need more…

This is best gaming console on the market - plenty of power in a familiar form factor. Smaller than original PS5, easy to add SSD (although you already have 2tb out of the box), all the existing accessories going to work without issues. A number of enhanced games you can play right now. If you don't have a dedicated gaming computer or laptop - this is the way to go. Downsides - nothing additional in the box, for example - if you need a vertical stand - you will have to buy it. No regrets from my side in buying it - easy plug and play solution for my needs.

Amazing product. Great graphics. Was pretty smooth to get it up and running. More disk space. Only drawback is the missing disc player. Great to get at discount as well

The PS5 Pro delivers faster performance, sharper visuals, and smoother gameplay compared to the standard model. Games run beautifully in 4K with improved ray tracing, and load times are nearly instant. It’s more expensive, but if you want the best PlayStation experience available, this is it.

Runs great! The PS5 pro has a ton of space and the fps are great also

I picked up the PS5 Pro from Best Buy during the recent Black Friday sale and got it for about $100 off, which made it an even better deal. I’ve always been somewhat of a gamer, and while it can be harder to find time to play as you get older, this was a purchase I felt good about. The in-store pickup process was smooth and easy. As for the console itself, the graphics are excellent and everything runs incredibly smooth. Games load quickly and the overall performance is exactly what you’d expect from a next-gen system. Overall, this was a solid purchase for me at the right time, and I’m really happy I grabbed it when it was on sale.

I recently upgraded to the PlayStation 5 Pro, and honestly, it’s been an incredible experience from day one. The performance boost is immediately noticeable — everything feels smoother, faster, and more responsive. Games load almost instantly, and the improved graphics make a huge difference, especially in titles that support enhanced resolution and frame rates. One of my favorite things is how immersive everything feels now. The visuals are sharper, colors are more vibrant, and paired with the DualSense controller, it really pulls you into the game. Whether I’m playing fast-paced shooters or open-world adventures, the system handles it all effortlessly without any lag or overheating. Another big plus is how quiet it runs compared to previous consoles. Even during long gaming sessions, it stays cool and barely makes any noise, which makes the whole experience even better. Overall, the PS5 Pro feels like a true next-level upgrade. If you’re someone who cares about performance, graphics, and a smooth gaming experience, this console definitely delivers. It’s easily one of the best gaming investments I’ve made, and I’d recommend it to anyone looking to take their gaming to the next level.

Previously had the launch PS5 and snagged the PS5 Pro before the price increases kicked in. This is a beast! Runs quieter and better than base model, and paired with my LG OLED, makes the graphics pop. Great purchase.

PS5 Pro is a great upgrade from the regular PS5. I could instantly tell the difference when I booted up Days Gone Remastered. The PSSR upscaling makes everything sharper and higher resolution looking while also giving smooth FPS.

The PlayStation 5 Pro is a fantastic upgrade for gamers seeking better performance and visuals. The enhanced graphics, smoother gameplay with 120Hz support, and realistic ray tracing make gaming truly immersive. I’m especially happy about the increased storage capacity—it’s a relief not having to constantly delete games to make space. The improved cooling system and upgraded haptic feedback on the controllers are also great additions. While it’s a bit pricey and bulkier, the PS5 Pro is worth it for anyone serious about gaming.

Going from a PS4 Pro to a PS5 Pro is a Dream. Works amazing. Plays games flawlessly. Excellent Experience. No. I don't care about the missing Disc Drive. Its 67% More powerful than the Base PS5 with twice the storage. But not 67% More Expensive. Its Completely Worth it.

The PlayStation 5 is a truly next-gen experience, offering impressive improvements over its predecessor. From its blazing-fast load times to stunning graphics, Sony has hit the mark with this console. The SSD makes loading times nearly nonexistent, and the ray tracing technology ensures games look visually stunning. The redesigned DualSense controller is a game-changer, offering haptic feedback and adaptive triggers that bring you closer to the action.

Great console. Graphics are so much better. I like the size and the noice level is very low.

I purchased a PS5 from Best Buy just before Christmas, and the entire experience was outstanding. The PS5 itself is incredible with lightning fast load times, stunning graphics, and an overall next level gaming experience that truly lives up to the hype. On top of that, the service at Best Buy was excellent. The staff was knowledgeable, efficient, and made the purchase process smooth and stress free during a busy holiday season. Great product, great service, and a purchase I am very happy with.

I bought this PlayStation for my lady and she absolutely loves it, I play on it it too and it’s amazing, I love the amount of storage it has, and the enhanced games that you can play are so much better.

After several months with the PlayStation 5 Pro, I can confirm it's the most powerful console Sony has ever released. Whether that power matters depends entirely on your gaming priorities and budget. Performance Upgrades The hardware improvements are substantial. The GPU delivers roughly 45% faster rendering than the base PS5, with significantly more compute units and faster memory. The doubled storage capacity is genuinely appreciated since modern games can easily exceed 200GB. PSSR (PlayStation Spectral Super Resolution), Sony's AI-powered upscaling technology, is the real differentiator. When implemented properly, it's impressive. Games like Spider-Man 2, Ratchet & Clank: Rift Apart, and Horizon Zero Dawn Remastered deliver sharp 4K visuals at 60fps with enhanced ray tracing. The difference from the base PS5 is immediately noticeable, textures look sharper, reflections feel realistic, and performance remains smooth. Enhanced ray tracing performs 2-3 times faster than the base model, creating substantially better lighting and shadows without performance penalties. For anyone with a quality 4K TV or high refresh rate monitor, the visual improvements are clear. That compromise between quality and performance modes essentially disappears here. Significant Issues The lack of included disc drive and vertical stand feels like nickel-and-diming customers on an already expensive console. The digital-only default forces complete reliance on PlayStation Store pricing, eliminating cheaper physical or used game options. PSSR has real problems in certain titles. Games like Silent Hill 2, Star Wars Jedi: Survivor, and Alan Wake 2 exhibited serious visual artifacts, shimmering surfaces, and unstable image quality. Some games actually look worse than they did on the base PS5. Several developers have disabled PSSR entirely and reverted to traditional upscaling because the AI implementation wasn't working correctly. These issues stem from PSSR being new technology that developers are still learning. Games using older development tools can't access the latest improvements, leaving them with inferior versions. Sony has announced PSSR 2 for 2026, but that doesn't address current problems. Third-party support remains disappointing. Many new releases launch without Pro enhancements, which feels absurd on a premium console. The PlayStation Store doesn't even detail what enhancements are included, you often need to check forums just to determine if a game is optimized. For players focused on single-player campaigns or those without premium displays, improvements often feel marginal. I've completed entire games where I genuinely forgot I was using the Pro because the visual differences became unnoticeable after initial impressions. Who Benefits The Pro serves competitive multiplayer players, those with premium displays, visual fidelity enthusiasts, and anyone who can comfortably afford the investment. For this audience, it delivers the absolute best PlayStation experience available. For everyone else, the value is questionable. The base PS5 plays identical games and still looks excellent. The Pro offers better graphics, not different games. If budget is a consideration or you're satisfied with your current PS5, upgrading makes little sense. The Verdict The PS5 Pro is technically impressive and delivers the best console gaming experience in 2025. The power is genuine, the storage upgrade is welcome, and properly implemented PSSR produces beautiful results. However, the high barrier to entry, missing accessories, inconsistent upscaling performance, and limited third-party support make this a niche product. It's a boutique console for graphics enthusiasts rather than a necessary upgrade.

The PS5 Pro is awesome. Games look way better and run super smooth, especially in 4K. It loads really fast, and I noticed it’s quieter than the regular PS5. Everything feels more powerful, and it makes playing games even more fun. If you’re into gaming and want the best experience, the PS5 Pro is totally worth it.

I recently got the PlayStation 5, and it's been an amazing upgrade. The design is sleek, and the performance is top-notch, with fast load times and stunning 4K graphics. The new DualSense controller feels great with its haptic feedback and adaptive triggers. The game library is strong, with a mix of new and improved PS4 titles. The user interface is easy to use, and while storage is a bit limited, you can expand it. Overall, the PS5 offers a fantastic gaming experience and is definitely worth the purchase.