Customer Ratings & Reviews

First, I’m not here to tell you how to spend your money. If you’re happy with your Pro, cool. Sony wants you to buy the console on future promises without delivering much of anything up front. I really wanted for this to be awesome, as I preordered it, just to be very let down. I see no value at this time ($833 for a console and disc drive is extremely expensive, with a current 1/5 “wow” factor) and returned it and the disc drive. I do see future potential for it, I’ll consider it again in a couple years. They advertise “Disc Free” on (the damaged) box, as if that’s a benefit. No launch games to say “Hey! Check out what this can do!” is insane. Instead, check out older releases that every PS5 owner has (likely) already played years ago. Umm, why wasn’t Astro Bot included as an enhanced game? Is there a difference having the Pro (on a proper display of course)? Yes, but marginal. Sometimes better (let’s zoom in to see if we can tell most of the time), but lots of games looked and performed worse. PSSR is a mess. Did I mention no disc drive? Yep, worth mentioning again, as it’s a slap in the face being forced to buy an essential disc drive. Fact: over 80% of PS5’s sold before the Pro launch were disc drive models. Sony is alienating its hardcore audience in so many ways. They want to nickel and dime you in every way possible while under-delivering. Over 6 weeks later, things are still a mess. Having owned every single PlayStation console since/around launch, with exception of the PS3 that was purchased a couple years later, this is the most disastrous release ever. PS4 game enhancement is negligible. Nothing too positive to say about this right now, but again, I think once a disc drive model is available, there’s a decent game library, a price drop, and lots of bugs are fixed, it will have some value. I think Sony needs to act quickly on customer concerns and they definitely aren’t - e.g. An update was released a month after launch to aid in console data transfer….that should’ve been day one. That’s enough of my rant. Glad I could get my money back after being robbed.

I bought open box excellent condition. It was like a brand new

Very good console. I love the new pssr as compared to dlss on pc.

If tou hsve an oled i say do it up, 120hrtz usually doesnt cone up a lot but some gsmes have diferent assets

Excellent gaming system. Easy set up. Fun to use and play today’s greatest games.

Feels like the games are late for this console. Added the disc drive, awesome console. Lol.

Love bestbuy. They always have what I need and have the people to help when needed.

Great machine for the price, developers need to optimize for it though. Not a magic bullet but makes most games better.

Great system lame it doesn’t come with a stand or displayer for the cost.

Great investment. The system is a great update from the 4. The storage space is a bonus, no need to worry about deleting games to install new ones as long as you’re realistic with what games you actually keep installed and play.

If you have a 4k tv thiS is definitely the way to go

Ps5 but pro, worth the extre $. Pair this with an oled for an elite experience.

Best Buy purchases are always easy. Customer service is great and terms and conditions are clear and obvious

Major upgrade feom Ps4. Bought the pro to keep up with the advancing technology and im not disappointed.

Almost perfect. Would be if it came with a real stand, a disc drive, and stayed at the 700$ price point. IMO still the best way to play ps5 games

The Ps5 Pro feels and looks good , it was easy pick up and the customer service was great they got me out the door quickly. I noticed though that some games on the pro tend to have an error notification while playing them but it does not happen every time.

Great purchase and reasonable price will highly recommend to others.

Excellent service and attention; that store is very nice.

Great product love the quality of the image on my tv

Pretty good purchase coming from the slim ps5 just wish it came with disk drive