Customer Ratings & Reviews

If you’re the kinda person who wants to know you’re getting the absolute best possible experience, this may be a worthwhile purchase. It’s a hefty price tag, but the experience on a large, quality TV with a high refresh rate backs it up.

Great purchase. Only thing I would say is the controller should have been the advance PS5 pro and that the original PS5 controller.

It’s better than the regular PS5, my son enjoyed it. I’m glad I made this purchase.

4 stars because you dont notice a big difference compare to ps5 slim also the fan is a little bit louder

Thanks for Best Buy Team for your service and friendly taking and service is great

The box came open , the tape had been ripped off . I noticed it when I got home but everything was inside and it turned on . When I finally got a chance to play it it turned on with a green tint . Tried many troubleshooting changed hdmi cables changed tvs nothing works. Wish I would’ve checked it at the store .

I recently visited the Best Buy in Braintree to check out the PS5 Pro. The agent there was extremely helpful — they explained all the specs, features, and upgrades in great detail, which I really appreciated. The store itself is great, well-stocked with all kinds of electronics, and the staff are friendly and knowledgeable. However, after spending some time with the PS5 Pro, I have to say I’m slightly underwhelmed by its performance. While it runs most games smoothly, I noticed some lag and slower response times when playing more demanding titles like Call of Duty 6 and Forza Horizon. For a “Pro” version, I expected a more noticeable performance boost. Still, kudos to the Braintree Best Buy team for their excellent service — they made the experience much better overall.

Good console Graphics are sharper Load is super fast Has that extra storage which is helpful

not impressed by this ps5 pro, no disk and high on price

I’m so happy I bought this. This console is powerful.

Great piece of tech here for a great price point. Would buy this again.

Nice replacement for the standard ps5 that died on me!

Excellent service!! from Best Buy team members Best Buy always has the best pricing and most reliable knowledge in each electronic product you may be interested in I strongly recommend anyone to go to Best Buy first!!

Great system that is even more powerful than the base PS5

Traded in my PS5 while I could still get a decent amount of money for it in anticipation of GTA VI.

Not many games take advantage of the hardware, and even those that do have only minor improvements or the Pro updates aren’t very optimized, but I do think this year will make the upgrade worth it. If you don’t have a PS5 yet, this is a no brainer purchase since it will only get better as time goes on. I would recommend more storage since the 1TB will fill up very quickly.

Just from the games I've seen with real improvement, the potential is massive for this thing

Birthday gift for my grandson. I thought he would trade in his other PS5, but no, he and friends have more fun playing against the other team using both.

Not much different than regular PS5. Works great but not worth it for the price difference.

I surprise my husband with a PS5 pro. My husband loves it and shared the images are amazing. My husband is very happy with the product.