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Customer Ratings & Reviews

Model:
1000046529/1000050805
SKU:
12536145
$939.99

Customer reviews

Rating 4.8 out of 5 stars with 4907 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers find value in the product's impressive performance, with many noting its significant transformation. They also appreciate its ease of setup, making it simple to use right away. Additionally, customers are pleased with the quiet noise level of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 4,907 reviews
  • Rated 4 out of 5 stars

    Expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive. I would buy an used PS5 disc version

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shipped in original ps5 box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ps5 was shipped in original box no packaging, If it wasn’t for the UPS driver not leaving my package at door before making sure anyone was home I could ha be been a victim of a porch pirate. Overall smooth delivery you guys should definitely box such items

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 pro overheat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine overheat. Set it up, updated and played 10 minutes and a message appeared and said to turn it off. Tried it again and same thing happened. I'm going to return it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent product, in-store service wasn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent, but when I went to pick it up, they didn’t give me a bag and it was really difficult to carry. The person at the store didn’t even try to help me.........

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS5 pro : black myth wukong

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to play black myth wukong on high settings. but really disappointed to see that it is almost the same. could not even run it smoothly on balanced mode.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    came with broken controller, Best Buy don't care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    console works fine but was VERY dirty, controller it came with is broken and certain buttons wont work at all. Best Buy said they cant do anything about it and it's on Sony to replace it. ridiculous!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Graphic Difference Not Noticeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not terribly impressed. For the price point, the console does not have a Blu-Ray player and no stand. I have been playing a few games on it and have not seen a difference in graphical performance. I think the average gamer would be fine with the regular PS5 for the cheaper price point

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wait to buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems down loading games from PlayStation store. They need to fix. Ridiculous that there is no disc drive available.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has nkg loved up to its potential. At 700 it shoud have had more games patched for it and disappointed that soem patches seem to hurt performance, not help. Here is to the future

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pro features. But no disc drive.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Underwhelming. And no disc drive. For an enthusiasts console it's a pretty poor 'pro'position.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The play station is excellent but the star is because they blocked my card from the store and I could not buy with it and they do not give me an exact reason why they blocked it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it if your games are on disc.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my games are on disc and I can't find the disk drive for this thing anywhere. Best buy doesn't have it and I'm one of those fancy pro members I'm supposed to get that stuff lol. In all honesty if I can't find one in the next couple of days I'm just going to return the thing I. haven't even opened it yet. FYI for anybody who has their games on disks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The average user won't be able to tell the difference from the ps5, performance wise.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Best console for the buck.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console but very little next gen games only. Adaptive triggers worst thing ever. Feels like buttons are stuck or need WD-40.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Console overheating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheating and very pricey. I think I was expecting more for less!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overheats easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to step down the resolution and put it on its side in order to keep it running. Should have purchased an XBox

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ps 5 pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no different from the Slim version, only the price is twice as much ( They cheated people out of money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only because of gta6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bought for gta6 and no it’s not even coming out

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I need Back Di produt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need back the produt because I need change another product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing parts!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought excellent condition and suppose to have every part and was missing controller and charger! Contacted support and wanted me to drive out of my way to return and exchange! Waste of time and terrible service!

    No, I would not recommend this to a friend