Customer Ratings & Reviews

Best purchase I have made. PS5 is slick and is very fast.

Honestly, I’m super happy with my PlayStation 5 Pro. The graphics are extraordinary, excellent quality, and the service at Best Buy is unmatched. Thank you very much for everything.

All around great machine and the performance difference is noticeable despite what you may read from detractors. I have a base PS5 for the kids and one in my office vs this pro as my primary. One issue that I can’t seem to figure out is the pro has issues connecting to PSN every time I boot up. It resolves itself after awhile but it is frustrating and is not present on the base models connected to the same network. Unsure what is causing it as I have tried all possible settings variations.

It's great but could be better, no disk drive caught me off guard, especially when the slim model stopped offering diskless systems almost a year ago. Forced add ons are the worst. But if the disk drive fails, I guess there is some piece of concessions that I coukd replace it eventually. It is a leap from a ps5 base/slim but it is significant leap like a ps4 pro comparatively to base ps4? Not so much.

This console is amazing, great price at this time worth getting.

i love it, thank you. It's powerful and my games are better. The price is alot but im happy i was able to get

Always takes us a while to migrate from older PS consoles, but it’s always been worth the wait. The graphics look amazing and my only issue is deciding what game I’ll get lost in.

This is the most powerful PS5, the graphs are awesome and my games look incredible. Highly recommended!

Great console if you have the right product around it to utilize its potential. 120hz Television or high refresh rate Monitor with compatible hdmi 2.1. There are limited games with pro performance enhanced and hrr option, but games that do have it are smooth and looks amazing! Hit or miss if you do not have a 4k/120hz television. Games that are patched will have higher fidelity option at 60fps and will still look amazing. 4k displays will have a noticeable graphical increase, while 1080p displays will have less of a graphic increase, and little bit more sharpening.

great upgrade from standard ps5. Biggest negative is that it didn't include a disc drive. I am playing ghost of yotei and gt7 smoothly at 60 fps.

Ive had a ps5 since they were released, and finally decided to upgrade and this this is amazing. I love the quick load times.

I love my PlayStation 5 pro , upgraded from the base model and don’t regret it

Looks better then standard ps5 graphics wise and the more space is helpful

I had to purchase two PlayStation 5 Pro consoles due to the first one overheating within 15-20 minutes after Powering Up. The second console has been great. I have not played games for years and the graphics on this system with newer games is great. I emulating games again!

Best console out there, definitely recommend the 1 TB

Works great worth the buy just wish it had a disk drive installed that I dont have to buy separately.

Excellent, great performance, graphics and sound, highly recommended

So I have always been an Xbox person since I was a kid. But the more I was looking at the Pro version of a PlayStation system, the more I wanted to finally expand. And I did it. I bought my first PS system and it did not disappoint. In fact, it blew my expectations out of the water. It is incredible, the graphics are extraordinary and my game selection has expanded!

Its a great upgrade to the OG PS5 if you have the hardware to take advantage of it (4k 120hz+ vrr and other bells and whistles)

Christmas present for my guy and I didn’t really know much about it! Went with this version he loves it! He said he won’t have to worry about memory. All games must be bought through online store.