Customer Ratings & Reviews

Note: This console was purchased to replace the same PS5 Pro that BestBuy shipped to me, with no outer shipping box to protect a $900 console. Not only was that console moderately rough-handled in shipping, but it was supposed to be New In Sealed Box. What they sent me was Open Box, and had been completely unpacked and used previously, as indicated by the presence of pre-existing user account data on the console upon my unboxing. I guess we’ll see if my 2nd attempt to purchase this console as it is being represented on BestBuy.com, turns out positive. Pretty sure it isn’t legal to represent previously opened electronics, as New In Sealed Box, to collect full price on previously used items… I’ve been buying TVs, AV Equipment, Computers, Game Consoles, etc. from Best Buy for 24 years. How this experience turns out, will determine whether that continues into the future.

Enjoyed the pro. Coil wine is present compared to my series x but performs well otherwise

Going from ps5 slim to this is night and day. If you got a PlayStation pro controller it works even better with the ps5 pro super worth it. Crimson desert runs 60fps high quality vs the base ps5.

Ameeee la combinación de mi TV S-Mart 75 Samsung con el playstation su juego se ven maravillosos y se ven tan realistas las imágenes

This is the best console of the generation graphical jump, especially from an xbox series s.

I bought this for the sole purpose of playing GTA6 at its best.

The graphics are way better than the regular ps5, Quick and easy to transfer.

The best console just got better. Showing some significant gains in games that receive a pro patch to take advantage of the new power and features. As a reminder, the system does not come with a vertical stand or a disc drive. Those must be purchased separately if you would like them but are not necessary to use the console.

I love it! Pro all the way! I couldn't wait any longer for these graphics

Got a great deal on an open box excellent condition. The pro is a big step up from the base ps5. Recommend to anyone who appreciates high quality graphics

Excellent console for gaming ! Graphics are top notch on my Lg C2 oled tv!!! Wouldn’t chose any other setup !!!!

Excellent system for the money I like the graphics and more and more time I use it I fall in love supreme graphic! Overall I like the product it's not too expensive it's just right for the processing

Staff member was amazing great customer service and the ps 5 pro works great

Switched from an Xbox to a PS5 and happy I made the change. Great graphics more single player games. Have to get use to the PS5 menu layout but no complaints so far!

I'm loving my console, it's fast. I can play all the games. And so far I haven't had any problems and I don't think I'll have any problems, but it's a product I've never had before. I decided to wait for this one to get the best of all, but even so, I'm more of a fan of high-performance computers.

It is a very powerful console with which I am looking forward to the GTA 6.

This PlayStation works flawlessly and I have had no issues what so ever with my product. When picking up the console the employee's were nice and worked with me when there was an issue with my online payment.

The product works fine. It just irks me how they rank the quality of their Open Box products. I once got an Xbox One controller with claimed excellent condition that was cracked. My PS5 Pro came scuffed up on the black sections and the plastic horizontal stands (as cheap as they may be) were missing. Cleaning off the black section isn't working. Doesn't sound excellent to me.

Love the PlayStation! Definitely what I was looking for!

The CPU runs very fast, the gaming experience is excellent, and the graphics are even more detailed than the previous generation. I bought it specifically for the latest Assassin’s Creed game, and it was totally worth it.