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Customer Ratings & Reviews

Model:
1000046529/1000050805
SKU:
6601524
$899.99

Customer reviews

Rating 4.8 out of 5 stars with 4957 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's excellent overall performance, impressive storage capacity, and fast speeds, which contribute to better frame rates and quick loading times. They also highly value its quiet operation, sleek design, advanced ray tracing, and convenient size, noting an enhanced gaming experience and easy setup. Conversely, some users have raised concerns about the absence of a disc drive, occasional connectivity issues, and the lack of certain included accessories like a vertical stand, with a few also mentioning minor heat dissipation issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 4,957 reviews
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console and so many game options to choose from.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overhyped

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If new to PS5, might as well go for this. If not, it's hard to justify the upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product the whole family enjoys it best gift to give

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re always carefully and kind with people anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST ONE ON MARKET AND GOOD PRICE IS MORE THAN PC

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good console but has a defect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console but I have to exchange because some of them come with a defect that will cause them to improperly shut off when idle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just got it bc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice like the loading screen is cool it’s smaller and more memory

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buying experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out of the store with no Hassel! Got helped as soon as you walk in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a very high end TV, this console is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it if you have the original PS5 but wish it had the disc drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unsure at first but I’m pleased with the improvements

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Not Worth Upgrading

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the biggest waste of money I've ever spent. If I hadn't traded in my regular PS5 for it, I'd return this. You will not notice a difference worth the cost over the regular model. I have a high end TV that can take full advantage of anything the PS5 Pro can throw at it, and it's still not worth it. Having said all of that, it's still a great console and will serve you well. I just wouldn't recommend upgrading if you already have a PS5.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade! Have had ps4, ps4 Pro and ps5. And now ps5 pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the system and Best Buy had great service per usual . Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD BUT NOT GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but not great. Def overpriced for a system that’s been out for 4 years and is marginally better. Doesn’t really bode well for PS6 if the developments are smaller and smaller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente product and service for the cost The gift was for my son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great visual quality. Updates the way you play. Unbelievable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box was torn, and last one in the available in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PsP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Good customer service Arrived very soon

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Never really got to use it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine was defective. It wouldn't stay connected to wi-fi to actually download a game to play. I attempted to install multiple games on multiple days and it would disconnect every 5-15 minutes. I was unable to actually play anything. I returned it hoping to exchange it, but it was out of stock all around me. I know stuff happens with products slipping through QC, but it was disappointing. I'll try once more before going back to my launch system.

    I would recommend this to a friend