Customer Ratings & Reviews
- Model:
- 1000046529/1000050805
- |
- SKU:
- 6601524
Customer reviews
Rating 4.8 out of 5 stars with 4960 reviews
(4,960 customer reviews)Rating by feature
- Performance4.9
Rating 4.9 out of 5 stars
- Storage Capacity4.9
Rating 4.9 out of 5 stars
- Controller4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's excellent overall performance, impressive storage capacity, and fast speeds, which contribute to better frame rates and quick loading times. They also highly value its quiet operation, sleek design, advanced ray tracing, and convenient size, noting an enhanced gaming experience and easy setup. Conversely, some users have raised concerns about the absence of a disc drive, occasional connectivity issues, and the lack of certain included accessories like a vertical stand, with a few also mentioning minor heat dissipation issues.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
PlayStation five Pro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The game keep clocking out and restarting the system. Something I know it’s not supposed to do.
No, I would not recommend this to a friendRated 2 out of 5 stars
Missing Mounting Feet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product quality is fine. However, Best Buy doesn't check to ensure there are the mounting feet included as part of their "excellent" checkup. This has happened on multiple PS5 items.
No, I would not recommend this to a friendRated 1 out of 5 stars
Fun but buggy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Continuous crashes unfortunately compared to the base model
No, I would not recommend this to a friend- Pros mentioned:Frame rate, Overall performance
Rated 5 out of 5 stars
Unmatched Graphical Power and Performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The leap in performance with this console is immediately noticeable. While I love the portability of handheld devices, experiencing visually demanding titles like Black Myth: Wukong with the PS5 Pro’s enhanced ray tracing and consistent frame rates on a big screen is absolutely breathtaking. It delivers an incredibly smooth, premium experience that truly elevates modern gaming.
I would recommend this to a friend Rated 1 out of 5 stars
Never arrived
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stolen in transit. Best Buy holding refund hostage after approving it 3/31.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good but not worth the extra cost to get the Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it but not worth the extra cost to get the Pro
No, I would not recommend this to a friendRated 3 out of 5 stars
Ps5 pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stick with the regular ps5…. Should of saved my money
No, I would not recommend this to a friendRated 1 out of 5 stars
Ps5 crashing green screen
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Console keep crashing with green screen and turning off.
No, I would not recommend this to a friendRated 2 out of 5 stars
Decent but not worth 700
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited when I first heard they were coming out with another pro console. But its mostly dissapointing similar to the ps5.
No, I would not recommend this to a friendRated 2 out of 5 stars
Meh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the upgrades aren't that amazing. Some of the games definitely look and play better, but nothing new has come out that has blown me away yet.
No, I would not recommend this to a friendRated 2 out of 5 stars
Ps5 Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the extra money just get the slim PS5 or any one besides this cause it is not worth the extra $300
No, I would not recommend this to a friendRated 1 out of 5 stars
Dont buy any open box.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even open box excellent isnt tested properly. Previous owners info was still on the system and graphic glitches after 5min. Marks on the casing also. They dont test these at all.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible - Buy Someplace Else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a terrible experience. You'd think a tech store would have a better tech experience for their customers. I purchased this item three times online and one time in the store. Every time my purchase was canceled for NO REASON. I spent hours on the phone with terrible customer service and no one could help me. I finally gave up and purchased the item from another retailer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Honestly.. just get the regular.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yea save the $300. Get the non pro non disc version. The non disk $400 version is where its at if ur not about to buy every disc game nor even have an expensive $1K+ screen, the best home internet set up, etc to enjoy the specs lol. So this ended up being a “cuz i can” purchase.
No, I would not recommend this to a friendRated 1 out of 5 stars
PS5 Pro delivered to wrong address
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PlayStation Pro was delivered by Roadie to wrong address that was clearly no where close to mine. Now I can’t even get customer support from Best Buy. It was delivered on a Sunday.
I would recommend this to a friendRated 1 out of 5 stars
New not Used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered new they sent me openbox. Store had no replacement. Had to drive to store to return item. Dissapointed in whole ordeal.
No, I would not recommend this to a friend- Cons mentioned:Disc drive
Rated 1 out of 5 stars
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like that it does not have the disc drive. If you never opened a ps5, then get it
No, I would not recommend this to a friend Rated 2 out of 5 stars
Over price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.System is great but dont need to pay this kind of money for a ps5 pro not much differece between regular ps5 thag you get more for yoir money
No, I would not recommend this to a friendRated 1 out of 5 stars
Ps5 pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this in Nov of 2024 and July 2025, it just stopped turning on. PlayStation sent me a refurbished replacement. For all of that, i could’ve bought a refurbished console for cheaper in the first place.
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke in 1 month
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.—————————————-bad console not buying this expensive trash———————
No, I would not recommend this to a friend