Customer Ratings & Reviews

The **PS5 Pro** is a **next-gen powerhouse**, delivering **stunning 4K/120fps gameplay**, **enhanced ray tracing**, and **blazing-fast SSD load times** that make gaming smoother than ever. With **AI-powered PSSR upscaling**, visuals stay sharp even in performance mode, while the **upgraded DualSense controller** and **3D Audio** deepen immersion. Whether you're a competitive player or a graphics enthusiast, the PS5 Pro **sets a new benchmark for console gaming**—absolutely worth the upgrade.

Had it for 10 days now & i can say it is very worth it. What a console this console is so strong and so quiet. Playing God of war Ragnarok it looks like I'm playing on PC. Upgraded from the OG PS5 to the Pro. I just had to get the upgraded one the pro it's gonna play all the enhanced games, including GTA 6 and New The Battlefields. I just want to be prepared with great Fidelity and Performance Situations. This is a big step up from the PS5 OG's. Even though I bought the PS5 in 2023 I knew I was gonna get the pro but the price was ridiculous, but I had to. I wanted bigger GPU, Bigger Ram, Advance, Raytracing, AI Upscaling with PSSR & even has 2TB memory. Thank God!

Fast, quiet and storage capacity is great. This is my first PS5 and glad i waited this time around. First thing I did was purchase a disc drive and now the PS5 Pro is complete as it should have been in the first place. Yes it is pricey ,But so are PC components. You just have to weigh the pros and cons for yourself. I went back to PC during the PS5 shortage and when they became available in my area again the small hard drive was not a seller for me considering I would have to upgrade the SSD almost immediately. Most descent SSD NVME drives are two hundred plus dollars normal price. I can't wait to see where they take the Pro enhanced games.

Awesome machine worth every dollar I definitely love my new PS5 Pro. The graphics are stunning, making every game feel like a cinematic experience. I've already dived into several titles, and each one has exceeded my expectations. The loading times are incredibly fast, allowing me to jump right into the action without delay. Overall, it's been a game-changer for my gaming experience, and I can't wait to explore more features.

The PS5 Pro is worth it if your setup supports what it offers. What I mean is if you have a 4k TV that supports 120hz and VRR (Variable Refresh Rate) then you will see the benefits of the added performance and higher render resolution. This system is just as quiet as the original and uses no additional power/electricity. The 2tb storage is a bonus which makes it a little easier to justify the expense. PSVR 2 also benefits from the additional horse power Your kids will love it!

First Impression — “Yeah… this is NOT a regular PS5” The PS5 Pro is basically Sony saying: “what if your PS5 stopped struggling and just started flexing?” You’re getting: Sharper visuals (AI upscaling / PSSR) Better ray tracing (real reflections, not fake shiny floors) Higher and more stable FPS (60–120Hz gameplay) PlayStation Translation: games look cleaner, run smoother, and feel more “next-gen” than the already next-gen PS5.

Its a great system i play it all the time. I owned the PS5 as well which was a a good system as well. The only thing is i love the extra storage it has they should have done that from the beginning the other thing it has like the bigger gpu and better picture i cant notice it but games seem to run more smoothly

Throughout my time using this product (about a month), I found myself to really enjoy this system. The performance is smooth and works great with my TV. The only issue I've experienced is that after a little while of gaming, the system would become noticeably hot, to the point where I was concerned about potential overheating. However, after some research, I found a cooling fan stand (as shown in the photo) that now keeps the system at a much safer, warm-to-the-touch state. With this being said, I would definitely recommend this system to anyone who has yet to get a PS5 system like myself.

the truth is today i will talk to you about the ps 5 pro, it is no less true, that it does not have a disc input, but it does have very good quality when it comes to playing, uploading games to 120hz with the highest quality available, an incredible response time thanks to its newly installed ultra m2, and its new ram memory expansion, they allow you to have an incredible experience thanks sony you have done it again.. here I leave you several photos of what this beautiful video game console looks like. I recommend it 100% that is why I am going to give it 5 stars.

Best purchase I've made so far. When paired with my 120hz 4k monitor gaming experience is excellent. I'm able to play on fidelity mode on most games while getting an FPS of 50-60 consistently. Oh and let me tell you the ray tracing is unbelievable good on games such as TLOU2, RE4 Remake, GOW Ragnarok, and Mafia Old country.

My games look better. And perform better. Games look more colorful with colors that pop! And they all have Ray Tracing! At 4K Resolution! And at 120 FPS !!!! All of that running at the same time! No more choosing Quality or Performance because you get EVERYTHING!! Hats off to Sony Playstation Engineers. They are tech wizards! And it’s only $699 ! Thats 1/3 of what i paid to build a 4080 computer! And it performs the same!!!! I 100% recommand SONY PLAYSTION 5 PRO !!!!

Sony never Disappoints, which is why it took me so long to get the PS5. Sony has a habit leaving out a lot of Key Features and Details, that you don’t discover until you have their Products. The PlayStation 5 is No exception. From the ability to Cross Remote Play between your PS5 and PS4. A feature that Unlocks itself on both Consoles once you Log into your PS5. That’s just to Name and Describe One Feature. The Console has a Unique Design from Standard to the Pro. With the Pro version being the most Unique. It’s a Gorgeous Console, packed with a lot of Upgradable Hardware. The Setup is No different from your average PlayStation, simply Login and go. If you can Afford the Disc Drive, do get it, it will allow you to play your PS4 games on it, with a feature that may also allow most games to be upgraded to the PS5 versions if available. With Rumor that an Update allow you to Download and Play the Disc of PS2 and 3 games also. Pairing your PlayStation 5 with a Portable is also an Option, I did just that, which allows me access my PS5 or PlayStation Plus Account no matter where I’m at, as long as I have a Strong enough WiFi connection. What I’m trying to say is, you can’t go wrong with the PlayStation 5, as Technology evolves, so should you and your PlayStation. I only waited so long cause there were always a PlayStation 4 version available with the PS5 version. With rumor of a PlayStation 6 and games coming out only feature on the 5, it wasn’t a difficult choice. Treat yourself with a PlayStation 5, you won’t regret it.

This console is awesome works great the 120hz feature is awesome i love this thing non stop keep playing spider man 2

I couldn't be more thrilled with my new PS5! From the moment I picked it up, the experience has been nothing short of amazing. The console itself is a game-changer—stunning graphics, lightning-fast load times, and the immersive feel of the DualSense controller completely elevate the gaming experience. It’s clear that Sony really put a lot of thought into creating something that pushes the boundaries of what a console can do. But what really made the experience exceptional was the customer service. The staff at [store name] were incredibly helpful and knowledgeable. They answered all my questions and made sure I was getting exactly what I wanted. When it came time to pick up the console, everything was quick and seamless. I was in and out in no time, and the staff even took the extra step to make sure I knew how to get everything set up properly at home. In short, the PS5 is everything I hoped for, and the service I received made the whole experience even better. If you're thinking about getting a PS5, don't hesitate—it’s an investment in next-gen gaming, and you can trust that the staff will take care of you every step of the way!

I got this ps5 pro in november for my own birthday present as I am unfortunately disabled with a auto immune spine disease called ankylosing spondylitis. Even though I am in pain 24/7 gaming really distracts me from the pain I am going through. I decided to get the pro despite me already owning the playstation 5 witb a disc drive because the launch edition ps5 I use to have had only 825gb of storage and I found out right away that really struggled with performance. I also have a gaming pc with a 7800x3d and a 4070ti super and I love using DLSS and raytracing at 4k ranging from 60-144 fps so I know how benefital a.i upscaling and raytracing features are and how much performance it brings. So thats why I sold my regular ps5 to get it. Now this ps5 pro comes with 2tb of storage more than 2x the storage of the ps5 launch edition. The gpu is technically almost 50% faster and this is whats interesting the regular ps5s gpu has 16gb of gddr6 vram however the ps5 pros gpu has 16gb of gddr6 memory and another 2gb ddr5 to run the systems os so the 16gb of gddr6 vram can fully be utilized in the pro version unlike the regular ps5.. Now a lot of people are complaining about lack of a disc drive which I dont think is fair to complain about it as all pcs dont come with a disc drive in fact most people with pcs use external disc drives. I plan on buying a external disc drive for the ps5 pro in the future. I can't now hecause of all the scalpers have them and its out of stock in most retail markets. However with ps plus premium there are so many games that you can download without the need of paying $70 for them most exclusives are now on ps plus premium with ps1-ps4 games also. I love how the pssr works it is not as good as dlss yet but defintly is better than fsr3 and i am impressed I was able to play gran turismo 7 @4k 120 fps on my hdmi 2.1 tv and it was impressive! I do not have a 8k tv so I wasnt able to test out the 8k@30 fps feature yet. But I love how I can play raytracing games on my console at upscaled 4k 60 fps just like I can do on my pc. I highly recommend the ps5 pro to anyone who doesnt even have a ps5 yet.

PlayStation 5 Pro has great graphics. I’ve only played one game so far (Oblivion Remastered) and the game looks amazing. The loading screen is so quick, no waiting hardly at all. The pro has 2 TB of space so I shouldn’t worry about running out of space on the console.

So far i really like this system. I upgraded from my original PS5. So far it seems to load faster and the graphics on majority of the games i have been playing look much more crisper. Plus I am glad i have more storage after i installed my 2tb ssd from original PS5. Was glad it was plug and play to switch it out. Now i have 4tb in memory.

As a loyal PlayStation fan and a long-standing Best Buy customer for nearly two decades, I was beyond excited to purchase the PS5 Pro from my favorite retailer. While the experience began with a small hiccup, it ended up reaffirming why I’ve trusted Best Buy for so long. The first PS5 Pro I received had issues with artifacting and freezing during gameplay after installing the disc drive attachment for any pshycial games. For a gamer who values performance, this was disappointing. However, Best Buy handled the situation perfectly. The exchange process was smooth and hassle-free—no questions asked. Their commitment to making things right reminded me why I’ve chosen to shop with them for nearly 20 years. With my new PS5 Pro in hand, I can confidently say it’s a game-changer. The stunning graphics, seamless performance, and lightning-fast load times make it a console worth every penny. Paired with the immersive DualSense controller, the PS5 Pro delivers an unparalleled gaming experience. And best of all, my disc games no longer freeze the system. This entire process has only deepened my trust in Best Buy. Their customer service is top-notch, and they’ve once again proven why they’re my go-to for tech and gaming. If you’re thinking of getting a PS5 Pro, I highly recommend Best Buy—they stand by their customers and deliver excellence.

A nice little upgrade that you will notice on some games more then others. Hogwarts legacy and silent hill 2 you'll definitely notice with the ray tracing which is nice. Some games arent that noticeable graphic wise but FPS definitely goes up. Still little annoyed didnt come with a stand. Is it worth the price. . . . . . You be the judge.

This console exceeded my expectations. The performance is outstanding, with incredibly fast load times and smooth gameplay even on demanding games. The graphics look amazing and the system runs quietly. The controller adds a whole new level of immersion, and the overall build quality feels premium. Setup was quick and easy. I would absolutely recommend this console to anyone looking for a true next-generation gaming experience. Worth every