Customer Ratings & Reviews

Throughout my time using this product (about a month), I found myself to really enjoy this system. The performance is smooth and works great with my TV. The only issue I've experienced is that after a little while of gaming, the system would become noticeably hot, to the point where I was concerned about potential overheating. However, after some research, I found a cooling fan stand (as shown in the photo) that now keeps the system at a much safer, warm-to-the-touch state. With this being said, I would definitely recommend this system to anyone who has yet to get a PS5 system like myself.

The PS5 Pro is worth it if your setup supports what it offers. What I mean is if you have a 4k TV that supports 120hz and VRR (Variable Refresh Rate) then you will see the benefits of the added performance and higher render resolution. This system is just as quiet as the original and uses no additional power/electricity. The 2tb storage is a bonus which makes it a little easier to justify the expense. PSVR 2 also benefits from the additional horse power Your kids will love it!

Sony never Disappoints, which is why it took me so long to get the PS5. Sony has a habit leaving out a lot of Key Features and Details, that you don’t discover until you have their Products. The PlayStation 5 is No exception. From the ability to Cross Remote Play between your PS5 and PS4. A feature that Unlocks itself on both Consoles once you Log into your PS5. That’s just to Name and Describe One Feature. The Console has a Unique Design from Standard to the Pro. With the Pro version being the most Unique. It’s a Gorgeous Console, packed with a lot of Upgradable Hardware. The Setup is No different from your average PlayStation, simply Login and go. If you can Afford the Disc Drive, do get it, it will allow you to play your PS4 games on it, with a feature that may also allow most games to be upgraded to the PS5 versions if available. With Rumor that an Update allow you to Download and Play the Disc of PS2 and 3 games also. Pairing your PlayStation 5 with a Portable is also an Option, I did just that, which allows me access my PS5 or PlayStation Plus Account no matter where I’m at, as long as I have a Strong enough WiFi connection. What I’m trying to say is, you can’t go wrong with the PlayStation 5, as Technology evolves, so should you and your PlayStation. I only waited so long cause there were always a PlayStation 4 version available with the PS5 version. With rumor of a PlayStation 6 and games coming out only feature on the 5, it wasn’t a difficult choice. Treat yourself with a PlayStation 5, you won’t regret it.

Awesome Graphics. Pretty easy to setup. Parental controls are a breeze uf ya got curious minds in the household. PS5 Pro automatically senses the TVs best resolution. 4k And up or ur current TVs max settings. Endless library to keep ya busy. 2 TBs of storage is nice as well. The capability to ado more Memory is awesoke. Can use an external drive if ya like. Downloads are pretty fast depending on ur Internet service

the truth is today i will talk to you about the ps 5 pro, it is no less true, that it does not have a disc input, but it does have very good quality when it comes to playing, uploading games to 120hz with the highest quality available, an incredible response time thanks to its newly installed ultra m2, and its new ram memory expansion, they allow you to have an incredible experience thanks sony you have done it again.. here I leave you several photos of what this beautiful video game console looks like. I recommend it 100% that is why I am going to give it 5 stars.

I couldn't be more thrilled with my new PS5! From the moment I picked it up, the experience has been nothing short of amazing. The console itself is a game-changer—stunning graphics, lightning-fast load times, and the immersive feel of the DualSense controller completely elevate the gaming experience. It’s clear that Sony really put a lot of thought into creating something that pushes the boundaries of what a console can do. But what really made the experience exceptional was the customer service. The staff at [store name] were incredibly helpful and knowledgeable. They answered all my questions and made sure I was getting exactly what I wanted. When it came time to pick up the console, everything was quick and seamless. I was in and out in no time, and the staff even took the extra step to make sure I knew how to get everything set up properly at home. In short, the PS5 is everything I hoped for, and the service I received made the whole experience even better. If you're thinking about getting a PS5, don't hesitate—it’s an investment in next-gen gaming, and you can trust that the staff will take care of you every step of the way!

PlayStation 5 Pro has great graphics. I’ve only played one game so far (Oblivion Remastered) and the game looks amazing. The loading screen is so quick, no waiting hardly at all. The pro has 2 TB of space so I shouldn’t worry about running out of space on the console.

This console exceeded my expectations. The performance is outstanding, with incredibly fast load times and smooth gameplay even on demanding games. The graphics look amazing and the system runs quietly. The controller adds a whole new level of immersion, and the overall build quality feels premium. Setup was quick and easy. I would absolutely recommend this console to anyone looking for a true next-generation gaming experience. Worth every

I got this ps5 pro in november for my own birthday present as I am unfortunately disabled with a auto immune spine disease called ankylosing spondylitis. Even though I am in pain 24/7 gaming really distracts me from the pain I am going through. I decided to get the pro despite me already owning the playstation 5 witb a disc drive because the launch edition ps5 I use to have had only 825gb of storage and I found out right away that really struggled with performance. I also have a gaming pc with a 7800x3d and a 4070ti super and I love using DLSS and raytracing at 4k ranging from 60-144 fps so I know how benefital a.i upscaling and raytracing features are and how much performance it brings. So thats why I sold my regular ps5 to get it. Now this ps5 pro comes with 2tb of storage more than 2x the storage of the ps5 launch edition. The gpu is technically almost 50% faster and this is whats interesting the regular ps5s gpu has 16gb of gddr6 vram however the ps5 pros gpu has 16gb of gddr6 memory and another 2gb ddr5 to run the systems os so the 16gb of gddr6 vram can fully be utilized in the pro version unlike the regular ps5.. Now a lot of people are complaining about lack of a disc drive which I dont think is fair to complain about it as all pcs dont come with a disc drive in fact most people with pcs use external disc drives. I plan on buying a external disc drive for the ps5 pro in the future. I can't now hecause of all the scalpers have them and its out of stock in most retail markets. However with ps plus premium there are so many games that you can download without the need of paying $70 for them most exclusives are now on ps plus premium with ps1-ps4 games also. I love how the pssr works it is not as good as dlss yet but defintly is better than fsr3 and i am impressed I was able to play gran turismo 7 @4k 120 fps on my hdmi 2.1 tv and it was impressive! I do not have a 8k tv so I wasnt able to test out the 8k@30 fps feature yet. But I love how I can play raytracing games on my console at upscaled 4k 60 fps just like I can do on my pc. I highly recommend the ps5 pro to anyone who doesnt even have a ps5 yet.

So far i really like this system. I upgraded from my original PS5. So far it seems to load faster and the graphics on majority of the games i have been playing look much more crisper. Plus I am glad i have more storage after i installed my 2tb ssd from original PS5. Was glad it was plug and play to switch it out. Now i have 4tb in memory.

As a loyal PlayStation fan and a long-standing Best Buy customer for nearly two decades, I was beyond excited to purchase the PS5 Pro from my favorite retailer. While the experience began with a small hiccup, it ended up reaffirming why I’ve trusted Best Buy for so long. The first PS5 Pro I received had issues with artifacting and freezing during gameplay after installing the disc drive attachment for any pshycial games. For a gamer who values performance, this was disappointing. However, Best Buy handled the situation perfectly. The exchange process was smooth and hassle-free—no questions asked. Their commitment to making things right reminded me why I’ve chosen to shop with them for nearly 20 years. With my new PS5 Pro in hand, I can confidently say it’s a game-changer. The stunning graphics, seamless performance, and lightning-fast load times make it a console worth every penny. Paired with the immersive DualSense controller, the PS5 Pro delivers an unparalleled gaming experience. And best of all, my disc games no longer freeze the system. This entire process has only deepened my trust in Best Buy. Their customer service is top-notch, and they’ve once again proven why they’re my go-to for tech and gaming. If you’re thinking of getting a PS5 Pro, I highly recommend Best Buy—they stand by their customers and deliver excellence.

A nice little upgrade that you will notice on some games more then others. Hogwarts legacy and silent hill 2 you'll definitely notice with the ray tracing which is nice. Some games arent that noticeable graphic wise but FPS definitely goes up. Still little annoyed didnt come with a stand. Is it worth the price. . . . . . You be the judge.

Ordered game console for pickup. In and out for two minutes. Mint condition. Everything worked as expected and happy. This console is so quiet and powerful. Added disk drive and ssd worked as expected. All the data on the ssd transferred over correctly from one console to this one. Smooth gameplay 120fps in some games. Can’t complain. It’s great.

In my 50s so old school gamer here. From Pong & Atari in the 70s & 80s to All Nintendos & Xbox... Sega Dreamcast, etc.. played or collected them all!! This is by far the best, both "under the hood" and developers. As also a 25-year game PC builder, This is the first time I've seen a console come close to the visual level I don't some of my higher end gaming machines. ie 7900XTX, 4090, 5090, etc...without the extreme video card costs ... as long as you're not a pro competitor. This 2TB pro version even matches the 6TB(with expansions) capacity of my Xbox Series X Galaxy Black edition. Another HUGE positive is that it uses M.2 SSD for expansion versus expensive proprietary cards like my Series X. The ONLY down side at all is, as a collector of special editions there is NONE for this, like the Ghost of Tsushima Edition for the regular PS5... I would take away half star for that...but after-market panels are available which I put on...

Coming from the regular PS5, I was really excited to see how games like GOW: Ragnarok would look with the beefier specs. I can confidently say that not only do some of my favorite games look better, but the higher frame rates make this worth every penny. And with the upcoming PSSR 2.0 update, it's only set to improve further!

Upgraded my launch edition ps5 for the pro and I like it better frame rate and games look better.

The most powerful PS5 there is. I notice the difference with the speed and graphics with this than my previous PS5. The storage is also very appreciated. Very well performing machine. Love it. Worth the extra money.only thing I added was a disc drive so I can still play my game collection.

It is really impressive in games that have uncapped frame rates and even improves the resolution in games that don't. On top of that, native ps5 pro ports are even more impressive with Spiderman 2 running at 40fps with VRR and fidelity ps5 pro mode. It is a little expensive and probably should have included a disc drive which is why I give it a 4 out of 5 but it is still good all around. It also transferred all the games from my m.2 drive in under an hour for twelve hundred gigabytes of data.

If you already own a PS5, I wouldn't bother paying FULL price for this device. If you don't own a PS5 right now, just buy this. You'll get a superior machine with a larger storage capacity right out of the box! I would also highly recommend getting the disk drive (unless you know without a shadow of a doubt that you're an all-digital gamer). I would recommend this console ONLY if you don't already own a PS5 (non-pro version) and are OK with the prospect of maybe forking over extra $$$ for a disk drive down the line. Performance is as expected, and you can find a million reviews breaking that stuff down on YT, so I won't bother going into it here. It's fast, it's snappy, and works well every time. Also, the fact that the "PRO" version of the console DOES NOT include a vertical stand and still includes the **standard** controller is not OK (at least throw in the PlayStation EDGE Pro Controller for the price that is being charged)! Recommendations: Sony NEEDS to upgrade the joysticks in their controllers to hall-effect joysticks so that controller-drift becomes a thing of the past. As a consumer, I'd wait for a sale/bundle deal (see if you can get the console and a disk-drive for a reduced price, or the PlayStation EDGE controller).

I have ever playstation. Playstation 1,2,3 and 4. Best I must say the Playstation 5 Pro is by far the best in my collection. Extremely powerful, tons of storage, and it has perfect graphic plus endless amount of game titles. This is a must buy from best buy !