Customer Ratings & Reviews

Great purchase for myself. I have a OLED tv that can take advantage of the tech. I suggest you do some research before making this upgrade considering the price, and don't let the haters rain on your parade if you are enjoying it.

I finally upgraded my SSD to a total of 4tb on my pS5 Pro to give me more storage space 2025 is gonna be a unbelievable awesome year for gamers lots of great games coming out in 2025 like GTA6 . I can’t wait .

Playing my favorite games on this console is the peak of gaming

I love my new ps5, paired with a oled 4k monitor really makes it worth ever penny! Just wish it would come with an edge controller and a stand consider of the price point.

Great price and excellent condition. The only extra addition I made was the disc drive that I installed after purchasing it. Very happy with purchase!

Thank you to Best Buy for making products available in a quick and easy manor! Whenever I purchase items online or in store I have always had a great experience with the staff and website. Thank you!

Looks amazing on my Samsung oled 65 inch. So happy I upgraded from the regular ps5

Fast, free delivery was great. I didn't have to wade through the traffic to get to Jantzen Beach.

Excellent item mint condition I’m very happy with this purchase

No need to buy a PC, just get the PS5 pro and you PC Remote play. Bam you never need to upgrade PC again awesome system!

Great console, however the controller included has a sticky triangle button. For the price I would expect everything to be impeccable.

Was helped quickly and the staff seemed very eager to help me with my purchase

II love my PS5 Pro. Excellent performance and superior graphics. However, the experience of getting it was a nightmare. By reading previous reviews, most of the people who purchased online ended up getting a pre-used, open-box item, so I didn't want to deal with such drama, so I visited the store, and the same thing happened. The crew member brought a fully destroyed box that clearly was a pre-used item, so I asked her to get another one, and she asked me to come back the next day. So I did, and I was offered the same ripped box used item, so she was like, "If you really want to get to play today, this is what you have to take," EVEN THOUGH SHE KNEW THAT WAS NOT A BRAND NEW ITEM. So they decided to send an order so I could get another one at a different store. The store manager named Brad was awesome and got the issue resolved efficiently. Even though I have made several purchases through Best Buy, this has been the worst experience ever for someone who spent a lot of money trying to get a brand-new item, as it was paid for, and I ended up spending a lot of money on gas so I could finally get it. The second location I visited gave me a ripped box console, and that's when I got assistance from the manager.

Bought this PS5 Pro for my brother since it was time he upgraded from the PS4. He loves it and is happy he can now play games he couldn’t before since they were exclusive for PS5

Definitely a noticeable difference from the regular ps5 i would only upgrade if your tv has the capabilities or features to take advantage of the hardware.

It’s a ps5 pro. Just like all the other ps5 pros.

the best online electronic shop i have ever seen..

I am very satisfied with all the good service they provided, everything was so fast when picking up the ps5 pro, I am using it on an LG B4 TV and I am very satisfied

Great process of ordering online and pick up was easy, my only problem was that they put stickers all over the $700 playstation 5 pro box and as a collector i keep the box for display and decals wont come off without riping image off box. So id say they need a sticker that will remove easily so boxes arent ruined.

I've never seen like ps5 pro Knowing that I have a computer, but He was taking me ps5 pro To a world of more visual games