Customer Ratings & Reviews

I very happy with my purchase, the staff was very friendly!

My husband love his game. I will be buying mine soon.

I would recommend you upgrade your display to qd oled 120+hz before getting this

The PlayStation 5 Pro is undeniably a beast of a console. The graphical upgrades are immediately noticeable, and being able to enjoy higher fidelity visuals without sacrificing 60fps frame rates makes a huge difference in gameplay. The PSSR upscaling works like magic on supported titles, and having 2TB of storage right out of the box is a massive plus for my game library. I am giving it 4 stars instead of 5 simply because the high price tag is a bit tough to swallow, especially since it doesn't include a disc drive or a vertical stand. Overall, if you want the absolute best console performance available right now, it delivers, but it is definitely a premium luxury.

This pro PlayStation five has no more memory runs better love it 

excellent customer service. been very helpful and kind.

Amazing console!! Can’t wait to see all the new games coming out soon

It was very nice ,fast delivery and wad delivered in a good condition

Good quality, best console ever existed and worth buying

Worked great!!! Loved it, Excellent purchased!!!!!

Excellent product highly recommended for a great Christmas gift.

The process to buy was smooth and easy. Thank you.

This will be the console to play GTA6 on. Then PC later.

Sick console, received it on the spot, friends loved it

I am writing this review providing feedback solely to Best Buy for the delivery process of the purchase for my Sony PlayStation 5 Pro! I purchased the PlayStation 5 Pro 12/14/24 set the delivery for 12/15/24 to be delivered between like 10:00 and 3:00…….it was never said or confirmed in the delivery set up that someone should be home that my Sony PlayStation 5 Pro would be Left on my Doorstep unboxed as if the PlayStation was taken from the shelf and put on my doorstep for the whole world to see what was purchased! I have never had a purchase (unless it’s a large box like my dog kennel) left on my doorstep unboxed, normally whatever you purchase from a company (especially a big named company like Best Buy) the product is put into a bigger box or like a plastic bubble padded envelope to cover up and protect the purchase for it to be delivered to the buyer! Shame on you Best Buy you didn’t say that someone needed to be home during the delivery window that you would be leaving the unboxed purchase on the doorstep, you should require a signature from a person for purchases you are going to deliver unboxed and it would be more considerate to advise to the buyer that you will be leaving their purchase unboxed at their doorstep for the world to see or for someone to possibly steal! If your going to deliver unboxed products give the buyer the option at least to say “yes” or “no” that the purchase needs to be boxed into a shipping box to disguise what is inside of the box so it’s unknown what was purchased to the outside world and if you are going to leave unboxed purchases with buyers permission at least require a signature or have the buyer give permission to say “yes” or “no” that it’s ok to leave their unboxed purchase on thier doorstep! I paid around $775.00 for the Sony PlayStation 5 Pro and the stand for it that was extra and personally $775.00 is not just pocket change that’s a large purchase at least for a gaming system anyway and I don’t want the worry that someone has the option to see what I purchased and can just steal it right from my doorstep! You hear about these Porch Pirates stealing peoples packages from their porches especially around the holidays, don’t make it easier for them to see what they can steal by delivering unboxed packages most of the world works and can’t be at home all day long to wait for packages to be delivered so please Best Buy do your part in helping with what you can do on your end and at least pay the few extra dollars (your a multi billion dollar company) to buy some boxes to box up your customers purchases before you send them out for delivery!!!!!! This could be a make or break in my choice to buy from you again in the future and you can see my purchase history I make several small and large purchases throughout the year from you guys….. $2000.00 LG washer and dryer set a year ago……. Please consider what I am saying, Kind Regards, Consuela Kennedy

I bought this as a Christmas present for my grandson. The packaging arrived damaged. Inner packaging was damaged as well. Unit appears undamaged but it won't be tested until opened for Christmas.

The ps5 pro isnt worth the upgrade if you already have a ps5, unless the specific game that you play has been enhanced to a point that it dramatically increases its playability.

The PS5 Pro is exactly what I’ve been waiting for. On the base model, I always felt torn between 'Performance Mode' looking a bit soft or 'Quality Mode' feeling sluggish at 30FPS. With the Pro and PSSR upscaling, that choice is gone. Games like Final Fantasy VII Rebirth and Spider-Man 2 look incredibly sharp while staying buttery smooth. If you have a high-end 4K 120Hz TV, this console is the only way to truly see what it can do. If you want the absolute best version of every PlayStation exclusive, the Pro is it. The upscaling makes older games look brand new, and the added power ensures frame rates never dip, even in the most intense scenes. It’s quiet, powerful, and looks great in the setup. A must-have for hardcore gamers who want zero compromises. Everything about the Pro feels premium. The move to a 2TB SSD is a lifesaver given how large AAA games are now. I finally stopped playing "storage Tetris." The advanced ray tracing is also a noticeable step up; reflections and lighting in games like Alan Wake II are stunning. It’s a significant investment, but for the faster Wi-Fi 7 and the sheer graphical headroom, it’s easily the best gaming experience available right now.

The PS5 Pro takes everything great about the original PS5 and dials it up to eleven. From the moment I powered it on, the performance boost was immediately noticeable. Games load significantly faster, textures look sharper, and the frame rates are buttery smooth — especially on a 4K display with 120Hz support. Titles like Spider-Man 2 and Final Fantasy VII Rebirth look absolutely stunning with enhanced ray tracing and dynamic resolution scaling that feels near-flawless. One of the biggest improvements is how quiet and cool the PS5 Pro runs, even during heavy sessions. The upgraded cooling system really makes a difference, which is perfect for extended gaming marathons. Plus, the 1TB+ SSD ensures I don’t have to constantly uninstall games to make space. DualSense integration remains top-tier, and the Pro’s extra horsepower allows games to take better advantage of haptics and adaptive triggers without any performance trade-offs. The new performance mode options (like 4K/60fps or 1080p/120fps) give gamers real flexibility depending on how they want to play. If you’re serious about console gaming, the PS5 Pro is absolutely worth the upgrade. Sony has delivered a powerhouse that’s future-proof and ready for whatever developers throw at it next. This is how next-gen should feel.

Here’s a solid, well-balanced review you can use or tweak depending on where you’re posting it (Amazon, Best Buy, etc.): ⸻ ⭐⭐⭐⭐⭐ 5/5 – The Best Console Experience Yet The PlayStation 5 is everything I hoped for and more. From the moment I unboxed it, I could tell this was a premium product. The design is bold and futuristic, and while it’s a bit large, it makes a statement and stays cool and quiet even during intense gaming sessions. What really stands out is the DualSense controller – it’s a game-changer. The haptic feedback and adaptive triggers add a whole new layer of immersion I didn’t know I was missing. Games like Spider-Man: Miles Morales and Ratchet & Clank: Rift Apart really show off what the hardware can do. Load times are almost nonexistent thanks to the ultra-fast SSD, and the graphics are stunning – ray tracing, 4K resolution, and smooth frame rates really bring next-gen gaming to life. The UI is clean and fast, and the system feels very responsive overall. Backward compatibility with most PS4 games is a huge plus, and PlayStation Plus brings great value with the free monthly games and access to the PS Plus Collection. If you’re looking for a powerhouse console with incredible exclusive titles, great performance, and an immersive controller experience, the PS5 is every penny!!