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Customer Ratings & Reviews

Model:
1000046529/1000050805
SKU:
6601524
$899.99

Customer reviews

Rating 4.8 out of 5 stars with 4856 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.9 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers praise the product's overall performance, especially when running graphics-heavy single-player games. Users seem to be happy with the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 4,856 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Console Preorder experienve hands down

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far worth the purchase despite what many say on the internet. It has brought life to old PS4 games, improved PSVR2 game quality, enhanced PS5 games that are not pro enhanced thanks to the new specs, and the new Pro mode. I have no complaints with this console. All topped by the best console preordering experience thanks to Best Buy’s curbside pick up. Setting up the console was extremely easy, and so was transferring my data from my slim PS5 to the Pro console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Huge Upgrade Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed with the PlayStation 5 Pro. I upgraded from the regular PS5, and the difference is noticeable right away—everything feels faster, smoother, and more polished. Games load almost instantly, and the graphics look намного sharper and more detailed, especially on a 4K TV. What I like most is how stable the performance is. Even in demanding games, I’m getting smooth gameplay without drops, and the visuals look amazing with better lighting and realism. It just feels like a more premium experience overall. The extra storage is also a big plus since I don’t have to constantly delete games to free up space. Setup was simple, and it works perfectly with my existing setup. For me, it was definitely worth the upgrade. If you want better performance and top-tier visuals, this console delivers exactly that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Only worth it if you have 4k/120hz, vrr, ALLM TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the tech to actually make this beast work its magic it's gorgeous and stupid fast. Upgraded storage, great improvement on the psvr2 quality as well, added USB c ports, sturdier USB a ports and no bulky disc drive are only the start. But if you don't have a 4K 120 hz TV with 2.1 HDMI capability, VRR ALLM etc then it's just not going to do a lot more than your current setup with a PS5. This is what I think the PS5 claimed to be when it first came out. I just got a brand new TV and let this thing do what it was meant to do for the first time and it's night and day in quality of picture and frame rate. I think this would be a great choice for those who are skeptical of the PS6 roll out and want to still get the best Sony has to offer in that transitional stage.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sony PULSE Elite: A True Upgrade for PS5 Gaming Au

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sony PULSE Elite Wireless Gaming Headset for my PS5, and it has absolutely exceeded my expectations. If you are looking for an audio upgrade that genuinely enhances your immersion, look no further. The Sound Quality is Elite The audio performance is phenomenal. It is incredibly clear, deeply immersive, and the bass is powerful without ever losing its clarity. I can effortlessly distinguish every important sound cue, which has been a major advantage in competitive games. This headset brings the full soundscape of next-gen games to life in a way standard audio simply cannot. Communication and Comfort My teammates have consistently commented on how crisp and clear my voice sounds, thanks to the excellent microphone. Crucially, the noise suppression is outstanding, meaning they hear my voice and not the background noise in my room. Comfort is another huge win. The headset is lightweight and fits perfectly, allowing me to stay locked into my games for long sessions without any pressure or fatigue. Reliable and User-Friendly I really appreciate the excellent battery life and the strong, seamless wireless connection. The smart, retractable microphone is a fantastic feature—it's there when you need it and neatly tucked away when you don't. In summary, the PULSE Elite is a premium product that delivers on every promise. It's a complete package of high-fidelity audio, crystal-clear communication, and outstanding comfort. I highly recommend this headset to any serious gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Amazing Console – Fast, Powerful, and Fun to Use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is an amazing console and works perfectly. The graphics look incredible, the loading times are super fast, and the overall performance is excellent. The controller feels great and the gameplay experience is smooth and immersive. Setup was easy and everything worked perfectly right out of the box. It’s quiet, powerful, and definitely feels like a true next-generation console. I’m very happy with this purchase and would highly recommend it to any gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Slimmer and Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combined with an oled tv, is an incredible way to game. It's much slimmer and sleeker than the base ps5 and the already included 2tb storage is greatly appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Go for it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Pro feels like a game-changer right out of the box—smoother performance, stunning ray-traced graphics, and faster load times that make jumping into worlds instant. Upgraded SSD is a beast for big games, and the upscaling keeps everything crisp at higher frames. Worth every penny if you're into next-level immersion, though casual players might stick with the base model. Solid upgrade overall!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Worthwhile upgrade if you have a good TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When paired with a TV capable of 120Hz at 4K with VRR, the PS5 Pro can be a worthwhile upgrade. I use this with my 77" LG G4 OLED Evo TV, and it definitely highlights all the capabilities of the PS5 Pro. As someone who usually games on a PC with a Nvidia RTX 4090 on a 4K 240Hz OLED monitor, I feel like I have been spoiled with both image quality and motion clarity that my base PS5 could not dream to compete with. Does the Pro compete? Absolutely not, but it definitely closes the gap and has made couch gaming more enjoyable. On the games I have tested so far, the new "Pro" graphical setting gives similar visuals as the "Fidelity" or "Quality" mode that usually locks you in at 30 FPS but now offers similar FPS to the "Performance mode". You are basically getting the best of both worlds now. On the "Pro" setting, I was averaging between 60-90 FPS when unlocking framerates. If you are after FPS, you can use the "Performance" mode that is also available on the base PS5. In games like TLOU2 and GoW Ragnarok, I would average between 60-90 FPS on the base PS5. On the PS5 Pro on performance mode, I am now averaging about 90-120 FPS. In many cases, across multiple games, I was averaging between 20-30 FPS more on the PS5 Pro than the base PS5. Other than performance, the Pro does come with 2TB of storage which is great. The biggest con about the Pro is that you have to buy the disk drive separately which is completely asinine.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    The best way to console game

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great about the performance and 2tb of storage. This loses one star for a disc drive not being included. You can buy one separately but this is the most expensive console right now and it should include a disc drive. You only should buy this console if standard ps5 performance is unsatisfactory for you.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Brand new and most powerful Sony console!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of graphic raised and stability and different game regimes. More quiet, a little bit bigger that slim version. Looks great, works very fast. Super.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ​I have been a loyal Xbox user for as long as I can remember, but I’ve had my eye on a PlayStation for a while now. After years of wanting one, I finally decided to pull the trigger and picked it up from Best Buy. Honestly, I couldn't be happier with the decision. ​The Experience: Coming from the Xbox ecosystem, I wasn't sure how the transition would feel, but this is a truly great product. The hardware feels premium and the setup process was incredibly smooth. One of the biggest standouts for me has been the DualSense controller; the haptic feedback is a complete game-changer and feels very different from what I’m used to. ​Why I Bought It: I’ve always loved my Xbox, but I kept feeling like I was missing out on the incredible library of PlayStation exclusives. Now that I finally have one sitting on my shelf, I can see what all the hype is about. The graphics are stunning, the UI is snappy, and it runs so quietly. ​Final Verdict: If you’ve been a long-time Xbox owner like me and are on the fence about switching or adding a second console to your setup, do it! It’s a fantastic piece of tech that I wish I’d bought sooner. Big thanks to Best Buy for making the purchase and pickup process so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Upgrade Your PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest iteration of the gaming console represents a significant advancement in performance and capability. Its enhanced storage capacity allows for a more extensive digital library and quicker access to game content. Furthermore, it delivers a superior visual experience, enabling fluid gameplay at higher resolutions. The integration of advanced graphical features ensures a more immersive and realistic gaming environment. This upgrade is designed to meet the demands of modern gaming with impressive speed and fidelity.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    PS5Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the PS5 Pro for a couple of weeks now, and honestly, the upgrade feels worth it if you’re someone who really cares about performance and visuals. I play on a 4K OLED, and the difference in frame rate and ray tracing in supported games like Spider-Man 2 and Horizon Forbidden West is noticeable—everything looks smoother and more detailed. Load times are slightly faster than my standard PS5, but not drastically so. What really sold me is how stable the Pro runs under heavy load—it’s quieter and runs cooler, which is a big deal in long sessions. That said, if you’re a casual gamer or mostly play less demanding games, the difference might not justify the price. Not all games have Pro enhancements yet, so it feels a bit like early adoption.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    The Ultimate Next-Gen Gaming Experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 Pro is a game-changer, delivering an unmatched gaming experience with stunning visuals, enhanced performance, and future-proof capabilities. The leap in graphics is remarkable, with improved ray tracing, richer details, and smoother animations that bring games like Spider-Man 2 to life. The enhanced 2TB SSD provides ample storage, allowing me to keep multiple games installed without constantly managing space, while the lightning-fast load times make gameplay seamless. Performance is consistently smooth, ensuring an immersive experience across all titles. With upcoming games like Grand Theft Auto 6 on the horizon, the PS5 Pro is built to handle the future of gaming, making it a worthwhile investment for any serious gamer. From its powerful hardware to its refined design, this console truly sets a new standard, and I couldn’t be more satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Play station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 has completely transformed my gaming experience. From the moment I turned it on, I was blown away by how fast everything loads. The graphics are incredible—super detailed and realistic, especially on newer titles like Spider-Man 2 and Horizon Forbidden West. I also love the new DualSense controller. The adaptive triggers and haptic feedback add a whole new layer of immersion that I didn’t expect. It really makes you feel more connected to the game. Storage is decent with the built-in SSD, though if you're downloading a lot of large games, you might want to consider extra storage down the line. Setup was straightforward, and the UI is clean and easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Incredible performance and next-level gaming exper

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is absolutely amazing. The performance is incredibly fast, with almost no loading times, and everything runs smoothly even with high-demand games. The graphics are stunning—sharp, detailed, and very immersive, making every game feel more realistic. The controller adds a whole new level to the experience, with responsive feedback and great ergonomics. I also love how easy it is to navigate the interface and access games quickly. Overall, this is a powerful and reliable console that truly delivers a next-generation gaming experience. Definitely worth the investment for anyone who loves gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here’s a polished, enthusiastic review you can use for your Best Buy PS5 Pro purchase: --- **⭐️⭐️⭐️⭐️⭐️ 5/5 – Absolutely Worth It!** I recently purchased the **PS5 Pro** from **Best Buy**, and I couldn’t be happier with the entire experience. The console itself is a massive upgrade—lightning-fast performance, stunning visuals, and whisper-quiet operation even during intense gameplay. Every game feels smoother, sharper, and more immersive. The improved graphics and frame rates are immediately noticeable, especially on a 4K TV. Best Buy made the process incredibly easy. The staff was knowledgeable and answered all my questions about the new features and setup. Pickup was fast and well-organized, and the console arrived in perfect condition with secure packaging. I also appreciated the real-time updates from the Best Buy app, which kept me informed from purchase to pickup. If you’re thinking about upgrading, I highly recommend grabbing the PS5 Pro from Best Buy. Top-tier product, top-tier service. Couldn't ask for a better experience! --- If you'd like it to sound more personal, more technical, shorter, or more excited, I can tailor it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    100% happy with my PS5 PRO.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design and I can clearly see the difference with higher frame rate and resolution. Last of Us and Horizon games look beautiful. Other games such as Stellar Blade and God of War plays very smoothly and detailed. I can't wait to see more PS5 Pro Enhance games, I'm loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this may not be everyone, if you have a decent enough tv I would highly recommend it. Being able to have more steady or increased frame rates, along with the upgraded PSSR makes many games run and look much smoother. Unfortunately the price increase that occurred after my purchase does make this a harder pill to swallow. Overall I am quite pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Ps5 2TB

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond worth the extra storage runs quiet and fast

    I would recommend this to a friend