Customer Ratings & Reviews

Awesome product! I've got exactly what I wanted and everything works perfectly fine. Thank you BestBuy

I bought this because i sold my Ps5 for a good amount and it was a no brainer to get the Pro. I do notice an improvement in graphics and faster UI menu navigation even while playing games. My PS5 was a bit sluggish on the menus, this Pro is not like that. I hope to see developers utilize the PS5 Pro more. One negative for me is that the inputs like HDMI, and USB seem to wiggle and are a bit loose. I noticed this when plugging in the connections and it was a bit concerning and made me question the longevity of the system. The very lacking packaging and without a vertical stand made me frown. Something seems off with how this PS5 Pro was presented by Sony, no Edge controller, just the OG ps5 one, no proprietary UI enhancements, just the regular ps5 menus, no PS5 Pro icon near your avatar, just the PS5 one. Nothing really screams out "look at me, i'm the PS5 Pro" and it kinda makes me feel like "why is this being sold?". Sony is really missing the opportunity to sell, attract, and retain their player base with the lacking effort here. Im not trying to sound picky but the fact is that even simple products like Gillette razors are marketed, advertised, and packaged eloquently, with awesome visual representations. The higher tier razors get better looks, better accessories, and better packaging. Those products are boasted and praised by the company and it doesn't just show in social media advertising , it shows by whats actually supplied and integrated into the products themselves so that the consumer feels like they're really using something great. Sony, you're not new to the consumer market, don't fall short on connecting with your customer base by not showcasing the benefits of this PS5 Pro, which is the top of the line console to date. Customers want to feel like they are valued and also that the product they purchased has value. Its not just about the technology, processor, plastic, in the box that matters, its also the unique and distinctive aspects that make your products stand out from the rest.! Don't get me wrong, i enjoy the PS5 Pro, its not a bad product, but i am going to call out what is blatantly obvious. Do better because you are better Sony!

Beast of a console. Pro enhanced games look amazing! Even games that arent seem to run smoother and look better as well. Loving the extra storage and not having to constantly delete games to make space. Price is steep but if you can afford it definitely worth it if you dont already have a ps5.

A little pricey. Sony might be making a mistake charging so much. Still, a good product.

Fantastic Purchase Works Great and The Staff At best buy Were Very Helpful And Made It A Smooth Transaction And A pleasant Experience Defiantly Going back.

This is definitely the step up i feel like its the ps6 just playing COD7 instead of 6 the graffix is so much better with the pro and i got a new tv i cant wait to put it on with some upgraded hdmi cords i definitely need to make it as good as it can be

I had a 1st generation ps5 and it was junk now i got this one and it runs so smooth and i get better connection to my wifi

[Employee of bestbuy] The best console and the most powerful one at that, no other console can compete with this.

Worth the upgrade if you have a tv that can output the power of the ps5 pro. Smooth gameplay and great frame rates.

Great system! Excellent updated graphics and processing. Amazing game library. Got it before the prices went up.

Graphics are eye popping!!! Fast load times! Definitely an upgrade from my base model PS5

I was having issues with my old ps5 and decided to get a new one. The ps5 pro is amazing in every way. To the great graphics to the overall performance. I mostly play call of duty but I can’t wait to try some games that are enhance for this system !

Great product still works perfectly fine after almost one year

Beautiful gaming system can’t wait to see what else comes down the pipes from PlayStation

Absolutely love my PS5 Pro! The faster performance, stunning graphics, and smooth gameplay make a huge difference. Load times are almost nonexistent, and Wi-Fi 7 ensures seamless online play. Worth every penny—highly recommend!

Great console slightly larger than the slim, nice design and sleek

I love it so much great system runs great big boy consuls for sho

Really enjoying the upgrades the PS5 Pro provides over the standard PS5. The additional performance options available in most titles is well worth the additional cost in my opinion. I don’t have much time to invest in this hobby, but when I do have the time I want it to be peak. It’s expensive for sure, but still no regrets here.

The ps5 pro is a wonderful console with quicker loading times and tons of space.

Wayyy faster then my regular ps5 and more spacious