Customer Ratings & Reviews

I treated myself to this purchase with money I received for Christmas gifts and I am ecstatic with it. The deck itself looks great and the game play on my 75" QLED TV is amazing at 4K. I see many complain about the price but that was not a concern as it was essentially a gift. Functionally, I have no complaints and everything about it from turning on and downloading and installing games it simple. I am retired and must admit I spend too much time playing games these days and do not regret the purchase. The buying experience was simple from Best Buy and I later purchased the additional Blu Ray Disc Drive and 4 TB extra storage.

If you want a PS5 that beautifully plays all your titles in clear, crisp detalied picture this is the one you want, it enhances all older games while taking full advantage of the technology in new games, pairs perfectly with my LG C2 TV couldnt be happier

Strongest console as of June 2026 It’s perfect I have nothing bad to say about it

Excellent device, no problem with the games. Ray tracing looks spectacular.

Amazing. Great graphics. Great response. Good fan noise.

I haven’t had any issues with this and enjoy the graphics and how fast load times for games.

The best PlayStation I’ve ever had by far. Comes with a lot of power and speed also love the graphics.

Great console slightly larger than the slim, nice design and sleek

The performance is a noticeable step up from the base PS5.

The PS5 is a powerful console with a great library of exclusive games, fast load times, and immersive 3D audio, but its bulky design and some minor issues hold it back from perfection. It's still considered one of the best consoles available, even in 2026.

Truly crazy how much better it is than the base PS5 I didn't think it was gonna be this noticeable but it makes some games look like a new game truly amazing.

This product was a good investment. With the 2tb hard drive I use it for all my streaming and gaming desires.

Very happy with the Pro… ive been playing many of the pro enhanced games over the last couple days and I’d say its a noticeable difference on framerate, graphics, color, and smoothness of the games. My agrument is not about the price or comparison of the base PS5. For the price I think its worth it for those serious counsel gamers with high end products.

I’ve had a standard PS5 since it came out and worked great. I decided to trade it in and upgrade to Pro after getting a TCL QM6K (awesome! FYI). The difference is absolutely noticeable!! Games play so much smoother with the increased frame rate, without sacrificing visual enhancements. I’m even more amazed at how much better older games look too. I’ve gone back to a few of my favorite PS4 games and enjoyed them like new. If you can spare the money it’s an awesome upgrade!!

It’s the ps5, but better in every way. What’s not to love? One star per iteration of PlayStation. I got this for Wolverine and GTA6, but I’m enjoying some titles between

Got before the price increase but it’s a great system definitely worth it for any PlayStation/console fan. Great storage much needed improvement compared to original system and its more powerful!

Its runs super smooth and loads game almost instantly! 10x better than the regular ps5!!

Love my new pro I had the first gen Ps5 and it finally gave out. This was a much needed upgrade and I can see the difference in speed performance and memory.

Best Buy is the place where i buy all my electronics! Customer Service was great, availability and pricing were on-point. Definitely a life long BB shopper.

Absolutely love my PS5 Pro! The faster performance, stunning graphics, and smooth gameplay make a huge difference. Load times are almost nonexistent, and Wi-Fi 7 ensures seamless online play. Worth every penny—highly recommend!