Customer Ratings & Reviews

Easy console to set up. The console does not come with a disk drive however.

It was really good , I got this gift for my husbands birthday , he always wanted to have play station 5 but always refuse because it’s expensive so on his this birthday I treated him like a child and got him this and it’s pro features are amazing , best part you don’t have to have physical games you can purchase it online whatever you like and it will be there .

I like ps 5 pro with Pssr2 it works much better than at start

Love it, only wish i didn't wait so long to upgrade from PS4! I've been missing out on so much fun over these past few years

Absolutely worth the upgrade performance and visuals

Recieved PS5 very quickly and it exceeded all my expectations

I had the standard PS5 at first and was looking to upgrade since i had recently gotten an OLED TV. Definitely much more noticeable graphical enhancements and overall performance on the pro edition. Games run more smooth, environments and gameplay looks more detailed, and i can even use the graphics enhanced mode without stutter. Definitely would recommend if youre a console user and a playstation fan.

First purchase of 2026 and couldn't be happier. The Best Buy team in Hollywood, CA were helpful and made the purchase simple. Having a fun time playing!

Definetly better than my og ps5, if you have a 4k 120hz vrr TV or monitor and have money then definitely worth it. I will say the fans on the Ps5 Pro is slightly louder than my launch ps5 when playing games, its not annoying but it is something thats on the back of my mind when playing games, because i can hear it.

Best ps5 to get if you don't already have one. Worth the price difference in my opinion.

Small improvement in graphics and rendering time makes the console more attractive and competitive. The differences are about 10% or so. No vertical stand, no disc drive, and cheap cables and packaging is a disgrace to the nostalgia of unboxing and owning the PlayStation experience. Sony, don’t be cheap with your buyers especially those willing to spend more for your product.

I bought one because I wanted one and the price was going up. I've been very happy with performance and regular usage of the device. The setup was easy and straight forward.

It's fine. Small incremental improvement in image quality. Enhanced games look a little sharper, with better framerates, a few more ray-traced reflections here and there. It's not going to be a mind-blowing difference. Don't expect that. The problem is that PS5 games already look pretty good, basically what this does is clean them up a little more. There are some annoying bugs, too. Downloads fail half the time with DNS errors. Manually setting DNS in my connection settings did NOT resolve this. This doesn't happen with any other device, not the base PS5, not my PC, not my mobile device. Only with the PS5 pro. There have also been some unexplained lockups where I had to restart the console, which again never happens to me on Base PS5. All in all... the "okayest" purchase I've made. I don't hate it, but I don't love it either. Still not sure if I want to keep it or not. 700 dollars seems like a lot of money for a small increase in quality, and the addition of new bugs that the Base PS5 does not suffer from.

Better than Xbox, just get it! Console has great graphics.

It works phenomenally I bought it for my bf and he loves it he said it runs much better tha an Xbox 1 lol

[Employee of bestbuy] You want a console that will give you 60 fps at high resolution? This is the console for you. Last of Us 2 looks incredible on the PS5 Pro

Love it. It’s been long time had gaming systems.

Great console i absolutely love it. Very powerful and amazing graphics. Love the 2tb hard drive.

Great system bought as an upgrade. I had a launch system time for an upgrade.

Best service ever is a very good experience to go to best buy store, you guys are very nice people I have help an all my needs