Customer Ratings & Reviews

Super easy to buy online pickup in store. Compatibility is phenomenal. Storage is excellent. Best Buy made this process an absolute breeze.

Really amazing visual and performance boost even for games not optimized like old PS4 games with stable frame rates. The only shame is that the console doesn't support a higher frame rate even it has the power to do so as it's capped at 120Hz because of industry standards/limitations in the TV market space.

Former PC gamer 15 yrs. Last 18 yrs PS 3. 4. and now this ultra fast PS 5 Pro is well WOW. I have 1 gig dl speed and routinely connect around 700-850 mb. SPEED IS LIFE in gaming this net card is RED HOT. 78 yr old gamer here this is for you pawpaws and kiddos. Could not be happier. I also have BB Total Care for all my LT’s and TV.

Upgraded to pro best buy is great. Its easy to order from and people r great

Overall, happy with my purchase, however not everything is going to run better, most games are still capped at 30 fps which means you won't be able to tell the difference in performance between the OG model and Pro model, however for the games that are either PS5 Pro Enhanced, or don't have an fps lock, the differences are massive, just make sure what ever game you frequently play will actually benefit from a purchase like this before buying.

No problems at all runs great and the extra memory helps over the original with no storage space for todays games

Not a major upgrade from the ps5 but will say that it does have a lot of stability with frame rates and new performance modes! Recommend if youre able to do a good trade in! There are some cons such as there is not a disc drive included with this console, a vertical stand, and the price is quite expensive. Keep these in mind when thinking of it.

The PS5 pro has the best graphics out of any system I've seen, and it operates smoothly with no issues. My whole household enjoys the system on the regular and I'd recommend it to anyone

I love the Ps5 and the Ps Pro. It just that step above. I really couldn’t be happier the purchase. Specially that I only paid $501 dollars with. Disk drive and stand. I got just in time for the big update for Grand Turismo 7.

PS5pro launch was pretty rocky, but the tech adoption by developers has started to improve, as well as firmware updates smoothing out what developers can get out of the system. Finally starting to see solid performance improvements for games that support optimized for pro. Apparently Sony is releasing another big firmware update in Jan or Feb that will improve things further as well.

The item shipped well and it works. It even arrived on time. However, the delivery was less than desirable. I wasn't home when it arrived, so the delivery person placed it wedged between a metal storm door to my condo. The item was also not packaged beyond its PS5 packaging, leaving it susceptible to the elements and possibly worse, theft. I know porch theft is a real thing, though not a huge issue at my residence. But the box literally had PS5 PRO written all over it.

Upgraded from launch ps5 to ps5 pro via the trade in promotion BB was running. Graphics are improved and memory increased but i now need to upgrade my TV to unlock full potential of ps5 pro

A powerful and amazing device that gives you visual enjoyment and great performance with double storage memory.

Great system not as loud very slim don’t get as hot

Amazing I love the system, it’s smooth and the games look much more visually stunning. The system doesn’t seem to haggle or slow down especially for titles where I did notice this in the original PS5

This is good step up. Some would probably want to hold off until there are more games that benefit from the new hardware. I got this after i beat FF7 Rebirth and went back to play the new game + and you can for sure see the difference. Id say if there are games your playing and they are PS5 Pro enhanced and you got the cash, I dont think you'll be disappointed. And to have the extra storage off the bat without having to give up another $100, if you dont already have a PS5, this is the one you want.

incredible console that truly delivers a next-gen experience. The graphics are stunning, load times are lightning fast, and the performance is consistently smooth. The DualSense controller adds a whole new level of immersion with its haptic feedback and adaptive triggers. The game library is fantastic and keeps growing. Overall, it’s powerful, innovative, and absolutely worth it for any gamer.

Runs faster than the original PS5 . Best Buy gave me more for my pS5 . Glad I went there .

Ok so this orobably should have been what ps5 was in the first place but the console is fast with noticeable upgrades. No upgrading drivers or making adjustments , just smooth and above all fun gameplay . A bit pricy only butvonky because a ps5 will do fir most people and they may never know the difference especially if yiu are not playing on a newer tv. I definitely love PS5 pro and After relizing that i had a PS5 at begining and used the disk drive …..um never, i dont think i will be payinv extra for one and if you have a ps5 slim yiu can swap disk and cover between consoles so you can play the onw disc you found in the drawer if you realky must.

Looks great next to my Xbox. Performance is great on demanding games and controller is much more comfortable.