Customer Ratings & Reviews

Great console! Have had it since this past Christmas of 2024 and no problems whatsoever! Using it nonstop some days when I have the chance for 5-10 hour sessions. Also to mention the amount of built in storage without having to add in an internal one is already a good amount (nearly 2TB).

Overall, improves on PS5 in triple A games. I look at the Pro as more future proofing. Can’t say it completely trumps standard PS5, it’s a nice to have not a must have if you are wanting the best quality in triple a games. Bummer you have to buy a stand to go vertical, and a disc drive to play discs

works as advertised, recommended to people who likes console and want something on the higher end.

Awesome console with excellent storage. Took advantage of the trade in promotion to upgrade from base ps5 to the pro, and it was worth the effort. If you have an oled tv, it will enhance the experience of owning a ps5 pro.

So happy I finally got the PS5 Pro. Fast, powerful and tons of storage space.

Exactly what I was looking for. 4K at 60hz on most games in performance mode. Plug and play. Relaxed couch gaming experience. And I don’t feel the need to upgrade to anything else any time soon.

Smaller, lighter, and much better overall gameplay from the increased graphics resolutions to the rendering during intense battles. This console is worth the additional cost with its extra storage and all the above information combined. I own two pro's, one stays home and the other travels with me on the road. Even see a difference on my not so advanced 32" Samsung T.V. in my truck, but for home use the proper display unit will help you get the most out of your gaming experience overall.

Excellent product, my kids enjoyed Sony power station 5 pro a lot.

Works great bought as a gift and have had no issues

Got this a year ago almost now and its the best purchase i have ever made fast shipping and handling and it being packaged up came to my home in flawless condition i recommended the ps5 pro the true ps5 we never got at release and the most powerful console in the world

i love it, thank you. It's powerful and my games are better. The price is alot but im happy i was able to get

I upgraded to the ps5 pro & I can tell the difference. Its a awesome machine & if you can swing it, i'd highly recommended it. I was lucky & got an excellent condition open box model. Best Buy stands by their open box products & refurbished products, like they were new. Great product, great price, highly recommend shopping at Best Buy.

Haven’t had any issues with the pro and would recommend for someone who looking to upgrade their ps5 gaming experience but I would recommend having a higher end TV to support the ps5 pro capabilities.

Great console if you have the right product around it to utilize its potential. 120hz Television or high refresh rate Monitor with compatible hdmi 2.1. There are limited games with pro performance enhanced and hrr option, but games that do have it are smooth and looks amazing! Hit or miss if you do not have a 4k/120hz television. Games that are patched will have higher fidelity option at 60fps and will still look amazing. 4k displays will have a noticeable graphical increase, while 1080p displays will have less of a graphic increase, and little bit more sharpening.

The playstation arrived on time it works and looks great. Thanks Best Buy!

Good runs better then a regular ps5 just a little to expensive

definitely puts a little ump in your games. I'm getting 144 fps on call of duty and a lot of games are on the way to fully use the extra computing power of the ps5 pro like GTA 6

Graphics, storage and performance good. No major issues.

Enjoying ever single thing of the console. Not a single complaint.

Very powerful, very beautiful graphics. Huge difference between this device and the 2020 version