Customer Ratings & Reviews

SOO much faster than the PS4, it actually updates and does what is should be doing while in rest mode. The new controller is a nice upgrade too.

Excellent system, my last system was a ps3. The DualShock controller is impressive, individual sounds and haptic feedback. HD video with no lag in gameplay. Easy to switch between the digital games, I have a couple of physical games and needed to have the disk in the optional drive. Two downfalls I have found is it will be easy to fill the original storage space, though you can buy additional storage to plug into the PS5. The other is there is no Bluetooth connectivity, again you can add a Bluetooth port

Was originally interested in a Series X to replace my old One X. Since Microsoft no longer seems to produce them, I went for the PS5 instead. Was not disappointed at all. Has been wonderful to play games on PS again that I haven't been able to in at least 15 years since my last PS.

Way smaller than expected, which is great. The shape of it makes it more portable than old ps4 imo. Its pretty discrete behind my tv and i like that it looks great vertical or horizontal

Been wanting one for the longest & worth every penny.

Absolute perfect console. Had been playing on my husbands for years and decided it was time to get my own. I really love the slim it is perfect for limited space.

The game works amazing, I got mine from best buy and everyone at home enjoys the game , super easy to set up, also makes family bonding as everyone enjoys while playing the game together, we play the game all the time amd have amazing famiy and friends fun time . Kids , parents, grandparents everyone is so in love with the game.

Good performance and enjoyed eveey bit of time i play

Perfect product—very good. Perfect product—very good.

is good, good,good,good,good,good,good,good,good,good

I love the playstation and it works pretty good. I've had it for almost 2 years.

The Playstation 5 was great and everything as desired, however this pick up location is terrible. When ordered I received notification that it would be available for pick up in an hour. Since we live and hour and a half from the Best Buy we decided to go eat dinner then go pick it up to avoid an unnecessary trip. Spent 2 hours eating and then looked around Best Buy for an hour before going to pick up. Nearly 3 hours later and the customer service desk said that the notification was wrong and it might not even be that day. Best Buy, we wasted our time due to this notification. Changevit to say within 24 hours, 48 hours, during holidays but we wasted time and gas for nothing. But it gets worse, there were several PS5 disc that we ordered literally 5 from this feet behind this employee. They told us if we wanted that Playstation we would have to cancel our order and repurchase it. To summarize: Online orders for pick-up are a scam.

Very fun to play Project Diva on, it definitely enhances quality of PS4 games, let alone the amazing PS5 exclusive games. Everything about it down to the menu is a fun experience that brings back the same nostalgic feeling of playing older consoles back in the day.

Buying the PlayStation 5 from Best Buy has been an amazing experience from start to finish. The ordering process was smooth, delivery was fast, and everything arrived in perfect condition. The PS5 itself is a huge upgrade. It’s incredibly fast, with almost no load times, and the graphics are stunning. The DualSense controller really stands out—it adds a level of immersion that makes gaming feel more real and engaging. Overall, the PlayStation 5 delivers next-level performance, and Best Buy made the entire purchase effortless. I highly recommend both the console and buying it through Best Buy.

Had a PS4 pro previously and was debating upgrading to a PS5. Eventually pulled the trigger with the sweet trade in deal on Black Friday. Absolutely loving it!

The perfect gaming console! Couldn’t ask for more,10/10

The ps5 is a huge upgrade to the ps4. Don't know why i waited so long on getting one. Glad I finally did.

Had the ps5 slim before and loved it. Never had a problem with it

The ultimate gift for kids! This slim version packs incredible power into a sleek design that they will absolutely love.

Very excellent store. The emplyees are very nice...