Customer Ratings & Reviews

The ps5 is an incredible machine with a notable drop in screen loading time, making the gaming experience seamless. It supports all of our straming apps and the memory is plenty for our gaming needs. Colors are delicious and frame rate is buttery smooth

I absolutely love my PlayStation 5 and the service I got with Best Buy. I’ve had a credit line with them for a while and have always had good customer service, whether it be on the phone or in store.

I had Great service i was greeted and helped soon as i arrived

My husband love his ps5 he play all his games and it’s still in good condition

I am just putting my review because best send me email that if you review you will get a chance to win 400$ Every one know consol is good Give me 400$

Very great product - used to have an Xbox and this console is much more efficient.

My kids are in LOVE with their new ps5 game when they’re playing it really don’t here them as much as I use to

Amazing gift for my son, UFC 5 was only on next gen consoles, he had a PS4 and this game was a big want of his

Practically brand new. Was advertised as open box but all was included. Highly recommend

I loved my digital PS5 but I just really wanted the disc version and I really think it’s a steal only spending $50 extra to get the disc drive

My son bought this PS5 for my 5 year old grandson for Christmas and needless to say we haven’t heard from him since! His mom has had to hide her debit card so he doesn’t order games! Just kidding. He loves it and that’s all that matters but his time has to be limited or he’ll stay on it all day.

I love my ps5. A long overdue upgrade for myself but. It’s perfect. Date transfer from my ps4 was a breeze and I love that I can play all the same games and more. Processing and connection speed feels way faster

Great quality good product kids are super happy and I am happy with purchase

Open box-good as new! Delivered fast! Recommend open box purchases!

Got the ps5 after being an Xbox guy my entire life and I don’t regret it. Especially after Xbox making its exclusives cross platform soon I am excited

The PS5 is a great system. Although I did have an issue with the manner in which it communicated with my TVs as well as the external SSD. After factory reset the problem seems to be solved. My problem now and this weekend was with BestBuy. I have been a cardholder for years but since I am not a "subscriber" for extra money they were not willing to assist with the issue stated above and I could not return the PS5 due to my lack of additional subscription. Do you wonder why people are buying things online over retail stores? Maybe retail shouldn't go in on the retail version of a streaming service. Money, money, money!

Very good I will advice people to show at best buy

We were having issues with our PS4 and with PS5 all is good!

Cant complain about the itme ...if anything happens i will let you know ...but would recommend everyone to best biy

The ps5 works perfectly and controller is work great , it’s not the others , where the controller is stiff and ps5 doesn’t work properly