Customer Ratings & Reviews

Nice and easy nice ppl to work with and good customer service

My bf loves it he never been a gamer but he loves this one

He loves this device and it deescalate his stress, thats the reason I bought this as a stress releaser..

Great service. I order online and curb sude was fast and employee was friendly.

Fast shipping, perfect Christmas gift, my son was thrilled. it has a lot of features that his PS3 did not.

The product itself is good, but the open-box listing from Best Buy needs a better quality check. I purchased an Open-Box Excellent item, yet it arrived missing parts. When something is classified as “Excellent,” I expect it to be complete and in perfect working condition. Unfortunately, that was not the case here.

i will never buy anything from best buy again.. This was supposed to be brand new but im pretty sure its refurbished. This thing has been giving me issues since i got it. It makes noise when being turned on, i thought it was normal until someone told me its not. I’ve only had it for 3 months. Don’t get me started on the controller. The controller does not work well with bluetooth. I have to constantly have it plugged in. I ended up buying 2 more controllers from bestbuy just to experience the same exact thing.. Like i should’ve just went on the actual playstation website

Good purchase and good item. Works properly but extra purchases needed for storage to be able to play saved games.

my wife love it IU just get it for her to the gym and it been working and sound awesome

Great service, and very helpful! Definitely coming back

works, load times fast and plays all the old games good upgrade

I’ve owned tons of consoles and the ps5 is by far the best I’ve had yet. It has great exclusives, great hardware, and a great user interface. I can’t recommend the ps5 enough, amazing product.

I was having a hard time deciding what system to get Xbox for PlayStation. The employees at Best Buy really help me figure out what I wanted and I couldn’t be happier with my PlayStation 5.

I always wanted a playstation 5 and now that I was able to get my hands on this, it was definitely worth the purchase!

I’m enjoying my ps5 now. I have finished a lot of games and it works perfectly fine with my hisense tv

As expected of sony PS series. One of the best and most smooth running console I have ever seen.

Best quality ever seen their packaging was also too good

My son was so excited to receive. Loves to connect with other players online. .

We are very happy with this product, my son finally got it after several years, very nice game

Thank you for everything Best Buy , you are the best