Customer Ratings & Reviews

couldn’t be happier with my PlayStation 5 purchase. The console itself runs beautifully—fast loading times, smooth graphics, and great performance on every game I’ve tried so far. The setup was simple, and everything worked right out of the box. What really stood out, though, was the service I received at the time of purchase. The staff were knowledgeable and patient, answering all my questions and helping me choose the best version for my needs. They also explained the warranty options clearly, which gave me extra peace of mind. Later on, when I had a small question about accessories and online setup, the help I received from customer service was quick and friendly. It’s nice to know that support doesn’t end once you leave the store. Overall, the PS5 has exceeded my expectations, and the buying experience made it even better. Highly recommend both the console and Best Buy’s helpful team!

The PlayStation 5 Slim is everything I wanted in a next-gen console, now in a smaller, more stylish design. It runs super quietly and loads games incredibly fast thanks to the SSD. The graphics are amazing — smooth gameplay with stunning detail, especially on a 4K TV. I love the DualSense controller too — the haptic feedback and adaptive triggers make games feel more immersive. If you’re looking for a compact and powerful gaming console, the PS5 Slim is a great choice. Totally worth it

The PlayStation 5 (PS5) has redefined my gaming experience, delivering cutting-edge technology and immersive gameplay. Here’s what I think about it after [X weeks/months] of use: Design & Build The PS5's futuristic design is striking, with its sleek curves and bold white-and-black color scheme. While the console is larger than its predecessors, its presence feels premium and justified by the powerful hardware inside. The customizable faceplates are a nice touch for personalization. Performance This console is a beast when it comes to performance. Games load incredibly fast thanks to the ultra-high-speed SSD, virtually eliminating long wait times. Titles like [e.g., Spider-Man: Miles Morales or Ratchet & Clank: Rift Apart] showcase its power with stunning 4K graphics and buttery-smooth frame rates.

I surprised my dad with the PlayStation 5 for Father’s Day, and watching his face light up when he unboxed it is a memory I’ll treasure forever. From the sleek design and whisper-quiet fan to the lightning-fast load times, every detail feels premium—just like the look on his face when Spider-Man: Miles Morales sprang to life in glorious 4K HDR on our living room TV. The DualSense controller quickly became his favorite new gadget—he can’t stop talking about the adaptive triggers that make each pull of a bowstring or squeeze of the brakes feel astonishingly real. We’ve spent countless evenings teaming up in co‑op adventures, laughing at our missteps and cheering one another on as we clear epic boss battles. It’s given us a reason to unwind together, even on the busiest weeks. Setting up the system was a breeze; in under 20 minutes we were exploring worlds beyond our imaginations. Dad, who swore he was “just here for the snacks,” wound up rediscovering his love of gaming, and I rediscovered the joy of sharing something special with him. The PS5 has become the centerpiece of our family hangouts—whether it’s movie nights in 4K or friendly FIFA showdowns. If you’re looking for a gift that brings people closer, brings smiles, and delivers next-level performance, you can’t go wrong with the PlayStation 5. Best Buy made the experience effortless, and now we have memories (and high scores) that will last a lifetime. Highly recommend!

Placed for pickup, amazing product and experience! Great gaming and storage! Worth the upgrade.

rdict The PS5 is totally worth it. It’s fast, looks amazing, and the controller makes gaming feel fresh and exciting. If you’re thinking about getting one, go for it—you won’t regret it!

I thought for the price and storage space, it was a good deal. Everything is in working order and it has served me well.

I have had the consul for several months now and it is by far the best gameplay ever! It doesn’t overheat like other consoles have in the past, and the slim version is easier to store. they have even upgraded the controllers, with the sound effects and vibrations, it makes the game play 10 times better z

I bought the Sony PlayStation 5 Slim Console in white for my boyfriend, and he absolutely loves it! The sleek design and slim profile make it perfect for any space, and it runs smoothly without taking up too much room. The performance is incredible—the graphics are stunning, and loading times are super fast. He’s been playing non-stop since I gave it to him! He loves how quiet the system is compared to other consoles, and the overall setup was super easy. Plus, the white color looks so clean and modern—it really stands out in our living room. If you’re considering upgrading to the PS5, this is definitely worth it. It’s a perfect mix of power and elegance. Highly recommend it, especially as a gift! This keeps it personal, upbeat, and focused on the experience with the product.

I recently picked up the PlayStation 5 Slim Console during a Black Friday sale, and I’m extremely glad I did. When the PS5 was first announced, I was honestly hesitant to upgrade from my PS4. At the time, the game library felt limited, and it didn’t seem necessary to jump in right away. Looking back now, that decision made sense, but now that the PS5 Slim is more affordable and the catalog of games has grown, it finally felt like the perfect time to upgrade. The difference in performance and graphics compared to the PS4 is immediately noticeable. Games look incredibly sharp, with smoother frame rates, faster load times, and much more detailed environments. Even titles that are available on both systems feel completely transformed on the PS5. Lighting, textures, and overall immersion are on another level, and the system handles everything effortlessly. The near-instant loading alone makes gaming feel more seamless and modern. The Slim design is another big plus. It’s more compact than the original PS5 while still feeling solid and premium. It fits much better into my entertainment setup without sacrificing power or performance. Setup was quick and easy, and the system has been quiet even during longer gaming sessions. What really sealed the deal was the Black Friday pricing. For the value you’re getting the next-gen performance, an improved design, and access to a now-strong library of games. It felt like a fantastic deal. In hindsight, waiting until now was the right move. The PlayStation 5 Slim feels like a mature, polished console that fully delivers on the promise of next-gen gaming. I’d highly recommend it to anyone upgrading from a PS4 or jumping into PlayStation for the first time.

The Sony PlayStation 5 Slim Console is an absolute game-changer! I recently purchased the sleek white model, and it’s everything I hoped for and more. The smaller, slimmer design fits perfectly in my entertainment setup without compromising on performance. The graphics are breathtaking, gameplay is smooth and immersive, and the load times are practically nonexistent thanks to the lightning-fast SSD. Whether it’s blockbuster games, streaming, or exploring new features, the PS5 Slim delivers on every front. The DualSense controller takes the experience even further with its responsive haptics and adaptive triggers. Best Buy made the process seamless with fast shipping and excellent service. If you’re looking for a powerful console in a compact design, the PS5 Slim is the way to go!

The game console is really good. It works very smooth and when I went to go pick it up, the boy was very helpful and kind.

Got this as a Christmas gift, extremely fast, super easy to set up, and has a ton of storage

Amazing Console Amazing Graphics Extremely Fast coming from someone who’s games on everything. I own a series X as well there is a difference. Controller Action Alone is OFF THE CHARTS!

honestly couldn’t be happier with my PS5. My girlfriend surprised me with it for my birthday, and it has been one of the best gifts I’ve ever received. I had been wanting one for a long time, and now it’s become the highlight of my day. After working 12–14 hour shifts, I come home completely drained—but as soon as I turn on the PS5, I feel like I can finally relax and decompress. The performance is incredible: lightning-fast loading times, smooth gameplay, and the graphics are unreal. But more than that, it’s given me something to look forward to at the end of every long day. It’s not just a console—it’s become part of my routine for stress relief and fun. If you’ve been thinking about getting one, I can’t recommend it enough. And if you’re lucky enough to have someone surprise you with one like I did, you’ll understand just how much joy it brings.

I’ve always been an Xbox player, decided to switch over to PS5 just to try it out! Great buy!

It's a replacement from a pure Digital 1 I bought in 2021 love look also it's easier to open compared to the larger version to add a SSD card also if your using wifi make sure the 5g dowloads are very fast that way.

all around great play-station of all. better graphics and lots of space,took awhile to set up but I love play-station for life!plus the controller is so much better to hold and grip!

I recently purchased the PlayStation 5 Disc Edition from Best Buy, and the experience has been excellent from start to finish. The console arrived well-packaged and in perfect condition, with easy setup right out of the box. Performance-wise, the PS5 is a huge upgrade. Games load incredibly fast thanks to the SSD, and the graphics and frame rates are outstanding. Titles like Spider-Man, God of War, and Call of Duty look and feel next-gen. The DualSense controller is a standout feature — the haptic feedback and adaptive triggers add a whole new level of immersion. I specifically chose the disc edition because I like having physical copies and the flexibility to buy, sell, or share games, plus it works great as a Blu-ray player. It’s also backward compatible with most PS4 games, which is a big plus. Best Buy made the purchase smooth and hassle-free, and I appreciate their reliable delivery and warranty options. Overall, this is an excellent console and a must-have for any gamer. Highly recommend both the PS5 Disc Edition and buying it from Best Buy.

I bought the PS5 from Best Buy and couldn’t be happier with the experience. The console itself is a powerhouse—lightning-fast load times, stunning graphics, and the DualSense controller adds a whole new layer of immersion with haptic feedback and adaptive triggers. It’s quiet, sleek, and surprisingly easy to set up. Best Buy made the process smooth: fast shipping, secure packaging, and clear communication throughout. I appreciated the option to track my order and the fact that it arrived on time without any hiccups. Only minor downside is the storage—825GB fills up quickly with modern games, so I’d recommend budgeting for an SSD expansion. But overall, this is hands-down the best console I’ve owned, and Best Buy delivered it flawlessly. Highly recommend both the PS5 and Best Buy’s service.