Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 8589 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 8,589 reviews
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently ordered a PS5 from Best Buy, and I couldn’t be happier with the experience. The ordering process was simple and straightforward, and the delivery was quick and well-packaged, so the console arrived in perfect condition. Setting it up was smooth, and the PS5 itself is absolutely amazing—super fast load times, crisp graphics, and a sleek design that looks great in my setup. I’ve been playing games nonstop, and the performance feels next-level. Best Buy kept me updated throughout the shipping process, which gave me peace of mind. Overall, it was a stress-free purchase, and I’m beyond satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back to the beginning

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who casually plays video games and was an avid Xbox player for the last 15+ years I had been itching to upgrade to a newer console, unfortunately Microsoft really missed the opportunity to get players back into their ecosystem on Black Friday After owning this PS5 slim for a little over a month it has been nothing short of amazing, the graphics are stellar, the performance is right where I want it to be and the Price Sony had on these was great, being a 5 year old console now I still feel there’s much more room for them to build upon this system! My only gripe is the battery life on the controller and storage. 1TB (about 850gb total) seems like a lot but when you have to install the games onto the hard drive internally (rather than just being able to load the disc and play the game) each game is getting increasingly larger with every release, so I’d say upgrade the SSD to something around 2-4TB if you plan on playing multiple titles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The PS5 Exists Afterall!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After not being able to get a PS5 in 2020 due to buying a (at the time) $1,700 dollar PC gaming rig. The way my friends spoke about it was basically saying that the PS5 was a pipe dream. So I finally got one in the beginning of May to play God of War Ragnarok, Spiderman Miles Morales, Gran Turismo and Spiderman 2. After installing and setting it up it is 100% worth the hype and praise for a 500 dollar console. It runs beautifully at 60fps on all of my games I purchased, and even on games like NBA 2K and Madden having those frames and performance boosts can make or break your competitive games. What I also love the most about it is 2 things, one is having a optional security passcode for each time you turn on your PS5 and logging in. Even though I use it only in my house it helps when uninvited guests come over and try to play your console without permission. And the 2nd thing is that the gameplay capture system on board has been greatly improved from the PS4. You can now on the fly record or snap clips from up to a 1 hour ago, and now you can snap as little as 10 seconds, to 15, 30, 1 minute, 5, and then 10 minutes and beyond. The footage is also crystal clear surprisingly at 1080P 60FPS with your choice of upping to 1440P or 4K. Huge step up from the PS4 as a content creator, YouTuber, or Streamer. I also love the new PS5 controller! It is such a step up from the PS4 controller that I loved and they made improvements. Firstly the battery lasts 3 to 4 times longer than the PS4 controller battery, has an onboard mic in the controller and toggle mute button that I didn't even find out until a couple nights ago. And it also features an almost engraved Playstation button pattern for the controller shell, and has adaptive triggers that will enhance gameplay and adjust depending on the game you're playing. I've also purchased 3 PS5 Dualsense Edge Pro controllers for my games I play competitively on console and each controller I can set up to my exact liking and have up to 4 profiles on each. Just simply plug in run the software update and you're good to go. Will come in handy when I have friends over and we fire up fighting games or sports games. And the best part, is how it captures the PS3 era with specific games playing a theme to it on the home screen when you hover over your game. Overall, it is a great console and makes me wish I could've gotten it sooner before I switched to PC gaming. I always been a PlayStation kid since the original Sony PlayStation, all the way up to the PlayStation 5. And each console has not let me down. I genuinely feel like a kid again unboxing my new PlayStation for the first time. And I'm already loving the exclusives that PlayStation has to offer along with recommended modern titles like God of War and Need For Speed. Now if you'll excuse me, I have to save New York from Rhino and Sandman with Peter Parker and Miles Morales!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ### PlayStation 5 Review The PlayStation 5 (PS5) is a significant leap forward in gaming technology, delivering impressive performance, innovative features, and a strong library of exclusive titles. **Design and Build:** The PS5 features a bold, futuristic design with its white and black color scheme and distinctive curves. While its size may be cumbersome for some setups, the vertical and horizontal placement options provide some flexibility. The build quality feels premium and robust. **Performance:** Under the hood, the PS5 is powered by a custom AMD Ryzen Zen 2 CPU and RDNA 2 GPU, enabling 4K gaming at up to 120fps. The 825GB SSD drastically reduces load times, making the gaming experience smoother and more immersive. Games like "Demon’s Souls" and "Ratchet & Clank: Rift Apart" showcase the console’s ability to handle complex graphics and rapid transitions seamlessly. **DualSense Controller:** The DualSense controller is one of the standout features of the PS5. Its adaptive triggers and haptic feedback provide a more tactile and engaging experience, particularly in games that fully utilize these features. The built-in microphone and improved ergonomics make it a significant upgrade from the DualShock 4. **User Interface:** The new UI is sleek and intuitive, offering quick access to games and media. The addition of the Control Center, accessed by pressing the PS button, allows for quick navigation and multitasking without disrupting gameplay. The integration of the PlayStation Store directly into the system software enhances the user experience by making browsing and purchasing more seamless. **Game Library:** The PS5 boasts a solid lineup of exclusive titles, including "Spider-Man: Miles Morales," "Returnal," and "Horizon Forbidden West." Backward compatibility with most PS4 games is a welcome feature, allowing players to carry forward their existing libraries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks very clean and proper. I haven’t had any complaints everything is working quite well. The price is also affordable. I love this console so much. All the games download way faster than my previous console I had from another store..!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultra-Sleek Upgrade–PS5 Slim Exceeds Expectations!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the PlayStation 5 Slim Console (I previously owned a PS4 Slim) from Best Buy, and I couldn’t be happier with my choice! The slimmer design (vs the PS5 non-slim OG) is not only visually stunning but also saves significant space in my entertainment setup. Despite the compact size, it delivers the same powerful performance I’ve come to expect from Sony. Setup was a breeze, thanks to the clear instructions and fast connectivity. I noticed quieter operation compared to my old PS4, which adds to the premium feel. Gameplay is seamless, with jaw-dropping graphics and fast load times. Titles like *Horizon Forbidden West* and *Final Fantasy XVI* have never looked better. Best Buy's service was excellent—easy online ordering and pick-up trouble-free. Their team even sent helpful updates about my order status. If you’re looking for a console that blends performance, aesthetics, and value, the PS5 Slim is the way to go. A big thank you to Best Buy for making my gaming dreams come true!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don’t know much about gaming or technology but I decided to buy this for my younger brother as a Christmas present since he would always be talking about it. The moment he opened it his reaction said everything. He uses it every day and keeps saying how smooth it runs and how the graphics are incredible. I was the one who set it up for him and honestly it was much easier than I expected it to be, instructions weren’t even necessary this time. Honestly I’m very happy and satisfied with this purchase and I have even started to learn and play games on it too with my brother which actually is plus to our bond ❤️.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 GREAT BUY!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certainly! Here's a shorter version of the review: --- **Review of the Best Buy PlayStation 5 Bundle for My 9-Year-Old** I bought the PS5 bundle from Best Buy for my 9-year-old son, and it's been great. The console is powerful with amazing graphics, and the bundle includes extra controllers and popular games at a good price. My son plays it like a PC, using a keyboard and mouse, which the PS5 supports for many games. This setup works perfectly for him, giving him the precision he prefers. The system is easy to use, and parental controls keep things safe. Overall, this bundle is a fantastic choice for young gamers who want a versatile and high-quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this console is bigger, its thin design makes it easy to basically put anywhere! The graphics are insane, the speed is much faster and we love that the controller has a built-in two-way mic so we don’t have to wear a headset unless we want to. I only wish we hadn’t waited so long to upgrade and would definitely recommend this to anyone who is still as much into PlayStation these days as everyone is in my house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is an impressive console that really delivers on both speed and performance. Games load incredibly fast thanks to the SSD, and the graphics are sharp, smooth, and detailed. The DualSense controller is probably one of the best features it adds a new level of immersion with adaptive triggers and haptic feedback that really make gameplay more engaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 for the win!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console on the market super smooth and easy to use. Was a huge xbox fan but honestly now I'm now both! But shoppin at best buy was a smart choice scannin the QR code and putting my order in made me even skip the line! I was in and out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony PlayStation 5 Slim

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t know where to begin. It’s perfect in every way! Grapics are phenomenal, runs as smooth as butter. For a compact system this is definitely the way to go! Surpassed my expectations but then again it’s a PlayStation…I could go on for hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The future of gaming

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive waitied awhile before purchasing a PS5. Wanted to wait until the price went down. When i read prices were going up because of tarrifs, i saved the money and purchased one. Definitely impressed with its sleek and modern design. Runs very quietly, like a PC. Streaming is a blaze as well as gameplay. Graphics have definitely come a long way since the PS1. I love that i can also purchase older backwards compatible PlayStation games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PS5 console!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No scratches at all, open box brand new. The game console is very powerful, already bought a lot games and play on it, very smooth, quiet, just love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Purchase and a Fantastic PS5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my PS5 from Best Buy and the entire experience was smooth from start to finish. Ordering was easy, the product was authentic and factory-sealed, and pickup/delivery was right on time. Best Buy continues to be a reliable retailer for high-demand electronics. The PS5 itself performs flawlessly fast load times, stunning graphics, and no issues at all. I’m very satisfied with my purchase and would absolutely recommend Best Buy for major gaming consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ultimate Gaming Upgrade!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gotta say, the PS5 is off the charts awesome! Seriously, it's like stepping into a whole new gaming universe. First off, let's talk speed. This thing loads games faster than I can blink. No more waiting around forever just to start playing. Plus, the graphics? Mind-blowing. Everything looks so real, it's like you're actually in the game. Now, let's chat about the controller. It's like magic in your hands. The vibrations and stuff make it feel like you're right there in the action. And those triggers? They change depending on what you're doing. It's nuts! Oh, and the menu? Super easy to use. No more getting lost trying to find your games. Plus, there are cool new features that make playing with friends a breeze. And don't even get me started on the games. There's something for everyone, whether you're into shooting, racing, or exploring. You'll never run out of stuff to play. Seriously, if you're a gamer, you need to get your hands on a PS5. It's a total game-changer. Trust me, you won't regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase made by me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in the Black Friday sale. Amazing service, it was ready for curbside pickup. works really good and set up is easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 power house!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m thrilled with my PlayStation 5! It’s an incredible gaming machine! The gameplay is top-notch, and the graphics are mind-blowing! I absolutely love the controller - you can feel every movement, and it just feels so responsive. But the best part is that I got it on sale! I’m so happy and satisfied with my purchase. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing quality, and super fast, definitely recommend people to buy this ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded My Expectations in Every Way!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely happy with this console! I chose the disc version because I like having the option to buy physical games, trade them, or borrow them from friends, and it has been absolutely worth it. The performance is amazing — games run smoothly, load very fast, and the graphics quality is incredible. The setup was very simple and everything arrived well packaged and in perfect condition. I also love how quiet the console is, even when playing for long periods of time. The controller feels very comfortable and responsive, which makes gaming even more enjoyable. Having the disc drive gives me more flexibility and makes the console feel like a great long-term investment. Overall, I’m very satisfied with my purchase and would definitely recommend it to anyone looking for a high-quality gaming experience.

    I would recommend this to a friend
Sponsored