Customer Ratings & Reviews

Absolutely blown away by the Sony Playstation 5! The graphics are stunning, the performance is lightning-fast, and the exclusive titles are worth every penny. The DualSense controller adds a whole new dimension to gaming, making every experience immersive and engaging. From the sleek design to the seamless user interface, this console is a masterpiece. Couldn't be happier with my purchase!

I recently purchased the PlayStation 5 Disc Edition from Best Buy, and the experience has been excellent from start to finish. The console arrived well-packaged and in perfect condition, with easy setup right out of the box. Performance-wise, the PS5 is a huge upgrade. Games load incredibly fast thanks to the SSD, and the graphics and frame rates are outstanding. Titles like Spider-Man, God of War, and Call of Duty look and feel next-gen. The DualSense controller is a standout feature — the haptic feedback and adaptive triggers add a whole new level of immersion. I specifically chose the disc edition because I like having physical copies and the flexibility to buy, sell, or share games, plus it works great as a Blu-ray player. It’s also backward compatible with most PS4 games, which is a big plus. Best Buy made the purchase smooth and hassle-free, and I appreciate their reliable delivery and warranty options. Overall, this is an excellent console and a must-have for any gamer. Highly recommend both the PS5 Disc Edition and buying it from Best Buy.

Upgraded to this from the Xbox One and it's the craziest difference in performance, speed, and graphics. Controller is amazing too with the haptic feedback in the triggers. The slim model is also nice because its not as bulky as the original PS5

Great purchase. Excellent graphics with an extensive game catalog. I chose the disc version which allowed me to play previous titles from ps4. The 1TB is great for digital gaming as I can play os portal fe my console while away from home. Overall, very satisfied with my purchase.

Sony has hit the mark again with the PlayStation 5 Slim. This updated version of the iconic console retains the powerhouse performance of the original PS5 while delivering a sleeker, more compact design. The first thing you’ll notice is how much lighter and more space-efficient it is compared to its predecessor. The white finish is modern and clean, seamlessly blending with any entertainment setup. Despite its smaller size, it still packs the same incredible performance, handling high-end games with stunning graphics and smooth frame rates thanks to its custom SSD and cutting-edge hardware. The Slim model also introduces improvements in energy efficiency, making it quieter and cooler during extended gaming sessions. It’s a thoughtful touch for gamers who prioritize sustainability and comfort. Setting it up is a breeze, and the refined design of the DualSense controller remains a standout feature. The adaptive triggers and haptic feedback immerse you in gameplay like never before, enhancing the experience whether you’re exploring vast open worlds or engaging in fast-paced multiplayer action. Another highlight is the option for a detachable disc drive, offering flexibility for both physical and digital gamers. It’s perfect for those who value having options without committing to a single format. In short, the PS5 Slim delivers everything fans loved about the original in a more streamlined and efficient package. If you’re looking for a console that combines style, power, and practicality, this is the one to beat. Highly recommended for both new and seasoned PlayStation enthusiasts!

The PS5 offers a cutting-edge gaming experience with its powerful hardware, delivering stunning graphics and fast loading times. The DualSense controller enhances immersion with its haptic feedback and adaptive triggers. The diverse game library showcases exclusive titles like Demon's Souls and Spider-Man: Miles Morales. However, the console's large size may pose a challenge for some setups, and occasional stock shortages can be frustrating for potential buyers. Overall, the PS5 sets a new standard for next-gen gaming but faces logistical challenges.The PS5 boasts a sleek, futuristic design with its white and black color scheme, accentuated by blue LED lights. Its size is substantial, with a distinctive V-shaped contour. The DualSense controller, featuring a two-tone design matching the console, feels comfortable in hand. The console's front panel includes USB-A and USB-C ports, along with the power button and disc drive. On the rear, you'll find additional ports for HDMI, Ethernet, and power. The standout feature, however, is the innovative cooling system designed to maintain optimal performance during extended gaming sessions.

I’ve had the PS5 long enough to really get a feel for it, and it’s one of the best gaming systems I’ve used. The performance jump is obvious right away — games load almost instantly, and the visuals are sharp, smooth, and packed with detail. When a game is built to take advantage of the hardware, the difference is huge. The controller is a standout. The haptics and adaptive triggers make everything feel more immersive, and the shape is comfortable even during longer play sessions. It’s one of those upgrades you don’t realize you needed until you try it. I also like that it handles most PS4 games with no issues. Being able to go back to older favorites without juggling consoles makes life easier, and many older games actually run better on the PS5. If there’s one thing to mention, it’s the size — it’s bigger than you expect, so you’ll want to make sure you have space for it. But aside from that, it’s a smooth, powerful console that feels built for the next several years of gaming. Overall, the PS5 delivers fast performance, great visuals, and a genuinely fun controller experience. If you’re into gaming, it’s absolutely worth it.

I recently purchased the PlayStation 5, and I’m extremely satisfied with my investment. Superior Performance The PS5 offers exceptional performance with its powerful hardware and lightning-fast SSD. Games load incredibly quickly, and the graphics are stunningly detailed, providing an immersive gaming experience. The improved frame rates and ray tracing capabilities take the visual quality to a whole new level. Sleek and Modern Design The PS5's design is sleek and futuristic. The white and black color scheme is stylish and fits well in any entertainment setup. The console’s size is substantial, but its unique design makes it a standout piece rather than an eyesore. Innovative DualSense Controller The new DualSense controller is a game-changer. Its haptic feedback and adaptive triggers offer a more immersive and tactile gaming experience. The controller’s ergonomic design makes it comfortable to hold during long gaming sessions, and the built-in microphone and speaker add to the convenience. Extensive Game Library The PS5 boasts an impressive library of games, including exclusive titles that showcase the console’s capabilities. The backward compatibility with PS4 games ensures a vast selection of games to play from day one. The PlayStation Plus Collection provides access to a range of classic titles, adding great value. User-Friendly Interface The PS5’s user interface is intuitive and easy to navigate. The new features, such as the Control Center and Activities, enhance the gaming experience by providing quick access to essential functions and game-specific information without disrupting gameplay. Value for Money Considering its advanced features and performance, the PS5 offers excellent value for money. It’s a significant investment, but the enhanced gaming experience and extensive game library make it worthwhile. In summary, the PlayStation 5 is an exceptional gaming console that delivers superior performance, innovative features, and a sleek design. I highly recommend the PS5 to any gaming enthusiast looking for a next-gen gaming experience.

The PlayStation 5 is a game-changer in every sense of the word. From its striking futuristic design to its unparalleled performance, it delivers an immersive gaming experience that sets a new benchmark for consoles. The PS5’s hardware is a powerhouse, with lightning-fast load times thanks to its custom SSD and the ability to run games at 4K resolution with stunning visuals and smooth frame rates. Ray tracing technology brings lifelike lighting and shadows, making every game world feel more realistic than ever. The DualSense controller is a standout feature. Its haptic feedback and adaptive triggers provide a tactile experience that enhances gameplay, whether you're feeling the tension of drawing a bowstring or the rumble of a car on different terrains. Sony’s lineup of exclusive titles, like Demon’s Souls, Spider-Man: Miles Morales, and Ratchet & Clank: Rift Apart, showcases the console’s full potential. Backward compatibility with most PS4 games is a huge plus, ensuring a seamless transition for existing fans. While the console is large and might not fit every entertainment setup easily, its design is sleek and modern. Availability has been a challenge, but it’s well worth the wait for any gaming enthusiast. The PlayStation 5 is not just a console; it’s an experience. With its innovative features and a promising future lineup of games, it’s a must-have for both casual and hardcore gamers.

Spme things are different, and some are the same. The menu is hard to figure out. Too bad I didn't know that my dynamic themes would not work. I miss the one I purchased on my PS4. However, the PS5 is faster with loading. A pro is only better if you have a 4k tv. I don't. The PSN store still has issues loading. I have noticed quite a bit of lag that I didn't have on the PS4. The connections with other players are better. I just wanted to upgrade before these got expensive again. If it weren't for the worries of obtaining better peer to peer connections, I wouldn't really want to upgrade. Elden Ring wasn't letting is connect using PS4 to PS5 and vice-versa. So that's resolved. We haven't been able to connect since December 2024 updates. Sony never addressed it. I'm still not sure if the upgrade was worthwhile outside of that.

The design is sleek and space-saving compared to the original, but it still packs the same powerful performance. Games load super fast, the graphics are stunning, and the DualSense controller adds a whole new level of immersion. Setup was quick and easy, and the system runs quietly and smoothly. Best Buy’s ordering and pickup process was seamless too. Highly recommend for any serious gamer or anyone upgrading from a previous-gen console!

I have an Xbox, but wanted the ability to play some of the ps5 games, there are things I like and don’t like. The system is easy to use although quite large, so be mindful of where it will sit. The controller and haptics are amazing. The controllers are larger, so if you have smaller hands, there will be an adjustment period. The system works great and games load reasonably fast. Cons I do not like that when game reloads it drops me somewhere in the game and not exactly where I was when I saved and exited.

I am absolutely thrilled with my PlayStation 5 purchase from Best Buy! As a gamer, I've been eagerly awaiting the next-gen console, and the PS5 has exceeded my expectations in every way. Firstly, the console's design is sleek and modern, with a slim profile that fits perfectly in my entertainment center. The controller, with its haptic feedback and adaptive triggers, is a game-changer (pun intended!). The immersive gaming experience it provides is unparalleled. The PS5's performance is lightning-fast, with seamless loading times and stunning 4K graphics. I've been playing [insert games you've played, e.g., Godfall, Ratchet & Clank: Rift Apart], and the visuals are breathtaking. I was also impressed with the setup process, which was surprisingly straightforward. The instructions were clear, and I had the console up and running within minutes. Best Buy's service was top-notch, as always. The staff were knowledgeable and helpful, answering all my questions and ensuring I had everything I needed for a smooth setup. Overall, I'm thoroughly enjoying my PS5 experience, and I highly recommend it to fellow gamers. If you're considering purchasing a PS5, don't hesitate – you won't regret it!

The PlayStation 5 is an absolute game-changer. The lightning-fast SSD makes load times nearly nonexistent, and the graphics are stunning with crisp detail and smooth performance. The DualSense controller is revolutionary—its adaptive triggers and haptic feedback make every action feel immersive. The design is sleek and futuristic, and the UI is intuitive and user-friendly. With a strong lineup of exclusives and backward compatibility, it’s perfect for both new gamers and longtime PlayStation fans. Truly worth every penny. Fast shipping from Best Buy for Christmas.

The PlayStation 5 is everything I hoped a next gen console would be. From the lightning fast SSD to the incredibly smooth performance, every detail feels thoughtfully designed. Games load almost instantly, graphics look stunning in 4K HDR, and the frame rates are buttery smooth even in demanding titles. The new DualSense controller is the real game-changer it’s not just a redesign; it transforms how you feel games. The adaptive triggers and haptic feedback make everything from drawing a bowstring to feeling the tension in a car’s throttle come alive. The interface is clean, responsive, and intuitive, and the backward compatibility with PS4 titles is a huge plus. Storage could be larger, but expandable options make it manageable. Overall, the PS5 isn’t just a console it’s an experience. Whether you’re playing cinematic blockbusters or indie gems, it immerses you completely. Worth every penny for both long time PlayStation fans and newcomers alike.

My son loves his PS5 it is fast with the graphics, runs more quieter than the PS4 and love it’s sleek posture, great investment!

finally upgraded to the PS5 Slim and I couldn't be happier. The reduced size makes a huge difference in my media center, and it runs incredibly quiet even during intense gaming sessions. The 1TB of storage is a nice bump over the original model, giving me just enough extra room for a few more AAA titles. If you’re looking for the full PS5 experience without the massive tower, this is it

Excellent speed and graphics. Slim design and easy setup. Games take about 45 minutes to download which isnt too bad, depending on size of course

Replacing my PS4. What a difference the PS5 makes! I am not a real experienced game player so when I "die" and game has to reload the last checkpoint the PS4 took a long time. With the new PS5, within second I am right back into dying over and over aging without the long wait to reload my games. Graphics are also much better and make game play more fluid. The extra money for the disk version allows me to take advantage of playing PS4 games, and is also needed to play PS4 games that have free upgrade to PS5 version.

I love my Playstation 5, even though it was super hard to get one for a long time if you were trying to avoid the scalpers. The PlayStation 5 is more than just a gaming console it's a masterpiece of design and engineering that represents the future of interactive entertainment. Whether you're a seasoned gamer or a casual player, Playstation 5 is sure to exceed your expectations and provide countless hours of gaming bliss. The controller is awesome. The DualSense controller adds a new dimension to gameplay that must be experienced to be believed.