Customer Ratings & Reviews

I’ve been using the PS5 for a while now and it’s been amazing. The graphics are beautiful, games load super fast, and the controller feels great in hand. Definitely one of the best gaming purchases I’ve made.

What I love: • Super fast loading times thanks to the built-in SSD. You jump into games in seconds. • DualSense controller is a game-changer — the haptic feedback and adaptive triggers make every game feel more immersive. • Graphics are stunning — 4K gaming is smooth, and the detail is impressive, especially in exclusives like Spider-Man: Miles Morales or Demon’s Souls. • Quiet operation — even during heavy gameplay, the console runs almost silently. • Backward compatibility with PS4 games is a huge plus. Minor tips: • Storage fills up fast, so consider expanding with an additional SSD. • Still a bit large in size, so make sure you have space in your setup.

Fast! Compared to my ps4, graphics and speed are far better! I'm 60 years old and absolutely loving it!

This console is amazing! Had a PS4 for a long time and so glad I upgraded. Insane graphics, awesome controllers, so much storage plus you can buy and add more storage. If your thinking of buying one do it you won’t be disappointed!

The PS5 isn’t just a console, it’s pure magic. The DualSense controller makes every game feel real—triggers fight back, vibrations change with every action, and it pulls you right into the world. Add in 4K graphics, instant load times, and exclusives like Spider-Man 2 and God of War Ragnarök, and you’ve got a system that never disappoints. It’s fast, powerful, and honestly the most fun I’ve ever had gaming. The PS5 turns every play session into an experience you don’t forget.

My favorite console, even though I have a pc I still think this is a great console if you wanna play games in bed or with friends and family.

No issue work good pluse hace a good picture no issues easy to purchase plus I have a nice warranty so if any problems I can always take it back to the Geek Squad and they will fix my issues other than that love my product

This console is great. It has a great price point, Best Buy’s price match guarantee is the best around. I did the curbside pickup and it was a very pleasant experience. The product speaks for itself, but the level of customer service was too notch. Would recommend Best Buy in Appleton.

Best console for your money. The PS5 Slim delivers power and performance. Yeah, it's getting older, but it's still the king. Only negative is that you get 1 TB of storage, but that's fixable with a new SSD.

The PS5 is incredibly fast, and the graphics look amazing. It makes games feel way more realistic. The new controller’s cool too, especially with how it rumbles and reacts while you play.

Before i bought this consol I was worryed i would only use it as a blue ray player. Now after owning it for a little while i am releved that i realy enjoy playing games on it aswell

As expected playstation elevates gameplay w immersive and intuitive controls and spectacular visuals on even a 83” screen. Now in a smaller footprint. Be sure to use proper HDMI cables and set up your tv and tune playstation settings/video outputs to maximize your experience! If you have a 4k TV, plug-and-play settings do not do the system its full justice. Play around with the video settings til its just right for your gameplay and equipment.

It is exactly as advertised. Great graphics, quiet running, easy to setup, and worth the price.

This product works amazing, no issues whatsoever. We have not noticed any overheating, especially since my son has it on for hours on end!

Love the sleek design of the slim. So impressed with the downloading speed. Never did I imagine I could fit so many games in my console 1 TB of memory is a godsend. Thank you to all that made it possible and just when I thought it couldn’t get any better BEST BUY out does them selfs with Geeks Squad’s extended warranty it allowed me to feel confident of my purchase. Best Buy priced everything so affordable it was well worth the buy

Upgraded from my Ps4 Pro and the difference is huge. Some of my games had about 30 seconds to 1 minute to load up but now its literally just a few seconds. Not to mention it downloads about 4x as fast as well. I love it.

Great product Good performance Good graphics Very fast

I am a late adopter, I held onto my PS4 Pro forever until Feb 2025. Got a great trade-in deal for it and now I love the PS5 Slim. Terrific system, graphics and SSD speed are notable improvements. Slim is a great form factor for my entertainment center too.

I bought this for my boyfriend as a Christmas present since he hasn’t had a game console in 5 years. And let’s just say he LOVES it and I believe he cares more about the game than me. Lol

I recently upgraded from my PS4, and I'm really glad I did. Of games that were just PS5. Most of the games that are on the market right now. I already own for the PS4. So I figured why bother. But Best buy gave me a good credit deal during the holidays and I bought this and a TV. I'm having a blast with the PS5 even though I'm playing some of the same games. I'm replaying Ghost of Tsushima from the start after I've already beaten it on the PS4. It's even more beautiful. I'm playing God of war Ragnarok which is awesome. The haptic feedback controllers alone are worth the price of admission. I really enjoy the feedback I get in the R2/L2 buttons on my racing games. Bought a couple new games, they kind of suck, but I'm still glad I upgraded. I just hope they start making some good original games again. Seems like covid killed that. The graphics are excellent. I PC gamed for years until the PS3, which was a step down, but my son became old enough to play games. The PS4 has pretty good graphics. But this PS5 is the first time I've seen really strong graphics on a console. It looks great, especially on a Sony OLED TV.