Customer Ratings & Reviews

Love it! Bought this ps5 for my boyfriends birthday and it works great!

The ps5 is awesome, super fast and the controller feels great in my hand! Im so happy and grateful i could get a verison that actually actually fit on my tv stand!

The Best Buy 100% recommended for everyone . This product is very good.

Bought the PS5 from Best Buy and couldn’t be happier! The purchase process was smooth, and delivery was fast. My kid absolutely loves it – the graphics are incredible, and the games run so smoothly. It’s been a great addition to our home entertainment. Highly recommend!

Great product works well would recommend. ........

The game is really fun and what my grandson really wanted

I went online to find a perfect birthday gift and it came to be not only a good price but an easy pick up process. I purchased the PS5 console online to get updates, notifications and directional insight on where to go and what to do. The store representative helped me and the pick up process was done in less then 5 minutes. I recommend using the Best Buy app to help with any type of transaction is needed.

I have really enjoyed playing the PlayStation 5 pro! It’s loads faster, great imaging, and graphics look better than my previous PlayStation. So much storage!

It was a fast and easy encounter ! Bought online and was ready within minutes for pickup ! Staff was very helpful and knowable !

Great product, very happy with my purchase. Would most definitely recommend to others!

When I arrived, I wasn’t so sure where to go to purchase the console & was looking at the general gaming area. I did have to find someone to help & someone did right away. Customer service was great & condition of the console box was in perfect condition. I had a ps4 for years & thought that was already neat, however, I really did need an upgrade. Of course Sony didn’t disappoint. The ps5 is so nice & have been having a great time playing games & streaming. Definitely an awesome investment.

I waited several years to the PlayStation 5 and finally caught it at the right price point I was willing to pay for it. Having said that I ordered it and elected home delivery instead pickup in the store due to a recent surgery. Delivery was quick but that’s when the drama started. I had been anticipating the delivery and was looking out for it. When FedX delivered it they didn’t leave it at my door but in the walk, the driver didn’t ring the door bell, just left in the open area for it to be Stolen. The shipping box seal was broken along with actual PS5 box. All the content had been ravaged through as if they were looking for something specific like an extra controller. Best Buy you gotta do better with your logistics and 3PL partners or theft will reduce your sales opportunities

It was my great purchase from the best buy and it working really great

Great quality and nice slim feature is a plus………..

It's a PS5, need I say more? While first party titles are lacking, there is still a large library of quality games including College Football that refuses to come out for PC even when the College Football Revamped mod is the main reason it's back

It runs exceptionally i love it no problems no bugs very smooth

Everything went smooth, the console is running smoothly.

Great system! It’s slim, chic & My kids love to play on it!

bought it on my last year birthday, first time buying play station, working well and enjoying most of my time

Love the slimness of it & the quality ! Can’t wait to get accessories for it !