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Customer reviews

Rating 4.9 out of 5 stars with 8820 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 8,820 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Slim, but Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my grandson who loves gaming and i've had to pull him away from the gaming screen. He says it is smooth operating and deliverance of game performance and frame rate is without glitches or drops. Not too crazy about it not coming with a stand though, otherwise it's a gamer's dream come true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the PS5 to replace my PS4. It looks great, sleek design and I enjoy the mic that’s in the controller. Runs fast and smooth. Comes with a good amount of storage as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the PS5 from Best Buy last December, and it’s been an absolute game-changer! The graphics are stunning, the performance is lightning fast, and the load times are practically nonexistent. The DualSense controller is a standout feature—it adds a whole new level of immersion with its haptic feedback and adaptive triggers. The console handles everything, from intense gaming sessions to streaming my favorite shows, without a hitch. Best Buy made the purchase easy, and I couldn’t be happier with my experience. Highly recommend the PS5 to any serious gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Power and performance!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is an absolute beast of a console. The graphics are insane, the speed is lightning fast, and games load almost instantly. I love how smooth everything feels, from the menu to the gameplay. The DualSense controller takes gaming to another level with its adaptive triggers and haptic feedback — you can actually feel the action. Plus, the design looks sleek and futuristic. Whether I’m playing single-player adventures or online with friends, the PS5 delivers every time. Honestly, it’s the best gaming experience I’ve ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a PS5 from Best Buy, and I couldn’t be more impressed! The console itself is a powerhouse with fast load times, stunning graphics, and a smooth gaming experience. Setting it up was a breeze, and the controller feels incredible with its adaptive triggers and haptic feedback. Best Buy had it in stock, and the ordering process was straightforward, with quick delivery. Overall, I'm extremely satisfied with both the PS5 and the excellent service from Best Buy. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Next-Gen Gaming at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I picked up the Sony PlayStation 5 Console, and it has completely changed how I game. Right out of the box it feels powerful and polished. The visuals on my 4K TV look absolutely stunning. The DualSense controller is a standout feature: the adaptive triggers and haptic feedback make every game feel more immersive and tactile. Performance is consistently smooth, the system stays surprisingly quiet even during long sessions. The setup was pain-free, and the console’s interface is intuitive and responsive. There are a couple of minor downsides, the console is a bit large and takes up space, and internal storage fills up fast with lots of big games, but overall this feels like a true next-generation leap over my previous console. I’d highly recommend it to anyone who wants a powerful, future-proof gaming hub. Performance is consistently smooth, the system stays surprisingly quiet even during long sessions. The setup was pain-free, and the console’s interface is intuitive and responsive. There are a couple of minor downsides, the console is a bit large and takes up space, and internal storage fills up fast with lots of big games, but overall this feels like a true next-generation leap over my previous console. I’d highly recommend it to anyone who wants a powerful, future-proof gaming hub. Performance is consistently smooth, the system stays surprisingly quiet even during long sessions. The setup was pain-free, and the console’s interface is intuitive and responsive. There are a couple of minor downsides, the console is a bit large and takes up space, and internal storage fills up fast with lots of big games, but overall this feels like a true next-generation leap over my previous console. I’d highly recommend it to anyone who wants a powerful, future-proof gaming hub. Performance is consistently smooth, the system stays surprisingly quiet even during long sessions. The setup was pain-free, and the console’s interface is intuitive and responsive. There are a couple of minor downsides, the console is a bit large and takes up space, and internal storage fills up fast with lots of big games, but overall this feels like a true next-generation leap over my previous console. I’d highly recommend it to anyone who wants a powerful, future-proof gaming hub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a PS5. Come on! What more do you need.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation cares about the user experience. In the Ps4 and Ps3 era, the controller microhones and touchpads were gimmicks. But not any more. Playing Returnal with my Ps5 Pro controller, the onboard speaker actually does a lot for immersion! They've got it down. It turns on my Sony TV when I turn it on, and turns off when my tv turns off. My TCL doesn't do that. The headphone jack works great, even though it shuts off the speakerss on the TV, that's actually a benefit, because it's rare that you would want both and my wife can use it with no hassle. PS Plus is as good as Gamepass ever was now. Tons of PS1, PS2 and PS3/4 titles that you can download immediately or stream instantly. I can be nostalgic at the drop of a dime and I love it. Watching YouTube on my TV with headphones through the controller allows me to watch quietly with a big setup and mostly wirelessly. The haptic controllers are a really cool experience and are fun sometimes even if not all the time! Sony is more compatible with USB microphones that Xbox and you can just plug in some headphones that have a microphone without complicated work arounds like Xbox. It HDMI 2.1 for high refresh rates and resolutions, even if not customizable like a PC, the default settings often just work best. Overall, very pleased with mine. I was going to wait and upgrade to the Pro, but I haven't noticed any reason to do so. I'm a pretty discerning user, as I love high resolution and frame rates. So that's saying a lot! I also was doing some upgrades to my NAS (hard drive storage unit) and ordered an extra SSD. Well well well. My Xbox can't use that for extra storage, but my Sony Can! I DO tend to play my Xbox more because it has Roboquest. And that is really the only reason. I prefer the experience of my PS5 in almost every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Upgrade Ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the PS5 and immediately lost track of time. Setup was easy, games look insane, and load times are basically nonexistent. The controller feels next level and it runs whisper quiet. My old console is now emotionally damaged. Worth every penny. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Gift For A Man

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The **PlayStation 5 Slim** packs the same incredible power and super-fast load times of the original PS5 into a sleeker, more compact design. It’s about 30% smaller, making it perfect for tighter entertainment setups, but it still delivers top-tier 4K gaming and backward compatibility with PS4 titles. With its modular covers and removable disc drive, it feels both modern and customizable—a smart, stylish choice for serious gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Gaming Console.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ​I bought this PS5 for my three sons, and they are completely obsessed. The speed and incredible graphics are a huge upgrade. Since we got it, they've definitely been choosing the PS5 over their Nintendo Switches. The DualSense controller is a game-changer for immersion. A must-buy for a gaming household!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Minor drawbacks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got my hands on the PS5, and I must say, it's an impressive piece of technology! The design is sleek and modern, fitting perfectly into my entertainment setup. The performance is outstanding, with incredibly fast load times and stunning graphics that truly bring games to life. The DualSense controller is a game-changer, offering immersive haptic feedback and adaptive triggers that enhance the gaming experience. However, there are a few minor drawbacks. The storage space can fill up quickly, especially with the size of modern games, and the console can be a bit bulky and no native BT for headset. Despite these small issues, the PS5 delivers an exceptional gaming experience that makes it worth every penny. Overall, I'd give it a solid 4.5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 console takes gaming to the new heights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 Console is a true marvel of gaming technology, delivering an unparalleled gaming experience that pushes boundaries and immerses you in a world of stunning visuals, lightning-fast loading times, and innovative features. With its powerful hardware, immersive gameplay, and an incredible library of games, the PlayStation 5 takes gaming to new heights. The standout feature of the PlayStation 5 Console is its cutting-edge hardware, designed to deliver stunning graphics and smooth performance. Powered by a custom AMD Zen 2 processor and a powerful GPU, the console supports ray tracing technology, 4K resolution, and up to 120 frames per second, ensuring breathtaking visuals and incredibly Immersive gameplay. The lightning-fast SSD storage in the PlayStation 5 revolutionizes loading times in gaming. Games load in a matter of seconds, reducing wait times and keeping you in the action without interruptions. The console's fast data transfer speeds also enhance game performance, allowing for larger and more detailed game worlds that seamlessly load and render. The DualSense wireless controller is a game-changer in itself. It introduces haptic feedback and adaptive triggers, offering a new level of immersion and realism. Feel the tension of a bowstring or the texture of different surfaces through the controller, enhancing your gameplay experience and making every action feel more impactful and engaging. The PlayStation 5 boasts an impressive library of games, ranging from highly anticipated exclusives to beloved multi-platform titles. From immersive storytelling adventures to pulse-pounding action games, the console offers a diverse range of gaming experiences for every player. With backward compatibility, you can also enjoy select PlayStation 4 games on the PlayStation 5, ensuring a vast library of entertainment right at your fingertips. The console's user interface is intuitive and user-friendly, making it easy to navigate through games, apps, and settings. The redesigned home screen provides quick access to your games, media, and friends, allowing for seamless multitasking and social interactions. The PlayStation Store offers a vast collection of digital games, downloadable content, and multimedia apps, ensuring there's always something to explore and enjoy. The PlayStation Plus subscription service enhances your gaming experience with a variety of benefits. With PlayStation Plus, you gain access to monthly free games, exclusive discounts, online multiplayer, and cloud storage for game saves. This subscription service adds incredible value to your PlayStation 5 experience, ensuring a constant stream of exciting content and multiplayer opportunities. The PlayStation 5 supports a range of multimedia applications, allowing you to enjoy your favorite streaming services, such as Netflix, Disney, and Spotify, directly on your console. With the ability to stream 4K content, the PlayStation 5 becomes a hub for all your entertainment needs, delivering immersive visuals and high-quality audio for a truly cinematic experience. In conclusion, the PlayStation 5 Console is a powerhouse gaming system that offers an unparalleled gaming experience. With its cutting-edge hardware, lightning-fast loading times, immersive gameplay, and an incredible library of games, the console sets a new standard for gaming excellence. Whether you're a casual gamer or a devoted enthusiast, the PlayStation 5 takes gaming to new heights, providing hours of entertainment, breathtaking visuals, and innovative features that will leave you in awe. Strap in, grab your controller, and get ready for an unforgettable gaming journey with the PlayStation 5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    First PlayStation console purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Slim is a powerhouse in a sleek package. Setup was fast, and the performance is outstanding—lightning-fast load times thanks to the SSD, stunning 4K graphics, and immersive gameplay with the DualSense controller’s haptic feedback and adaptive triggers. Whether you're diving into exclusives like Spider-Man: Miles Morales or enjoying backward-compatible PS4 titles, everything runs smooth and looks incredible. The design is compact and modern, perfect for any entertainment setup. Just note: the vertical stand isn’t included, so plan accordingly. Highly recommend for serious gamers or anyone ready to upgrade their console experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 gameplay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is insanely fast and the graphics look amazing. Games load in seconds, and the controller feels really smooth and satisfying. It’s a big upgrade from the PS4, and it makes gaming feel way more immersive. Definitely worth it if you want nex gen performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 delivers incredible performance with fast load times, stunning graphics, and smooth gameplay. The DualSense controller adds immersive haptic feedback that truly enhances the experience. It’s quiet, powerful, and has an amazing game library. Easily one of the best consoles I’ve owned

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product, Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this in-store as a gift for my sister. Staff was really friendly and helpful. Very small, light design, runs just like my regular P5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is an absolute beast. Lightning-fast load times, stunning graphics, and incredibly smooth gameplay make every game feel next-gen. The DualSense controller adds a whole new level of immersion, and the console runs quiet and flawlessly. Easily one of the best gaming systems I’ve ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grate product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grate storage, love the look, easy working, easy access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal available for PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was waiting to buy PS5 for a while and fortunately I got a great deal at bestbuy. The product lives upto the hype. The games look far more realistic than in PS4 with enhanced graphics, better controls and increased capacity. Appearance wise, the console is extremely sleek and relatively smaller in size hence, doesn’t take a lot of space on the tv cabinet. The controllers come in variety of colors and pretty much have similar functionalities than previous versions. Overall, its a great buy for all game lovers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I would buy another one if the price wasn’t a bit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design good performance good speed worth it good deal

    I would recommend this to a friend