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Customer reviews

Rating 4.9 out of 5 stars with 8824 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 8,824 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grandkids gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and rhe storage is phenomenal. My geandkids love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my previous console, super easy to use and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best mom ever according to him

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely loves it and runs so much faster quieter than the old generation he had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly couldn’t be happier with my PS5. My girlfriend surprised me with it for my birthday, and it has been one of the best gifts I’ve ever received. I had been wanting one for a long time, and now it’s become the highlight of my day. After working 12–14 hour shifts, I come home completely drained—but as soon as I turn on the PS5, I feel like I can finally relax and decompress. The performance is incredible: lightning-fast loading times, smooth gameplay, and the graphics are unreal. But more than that, it’s given me something to look forward to at the end of every long day. It’s not just a console—it’s become part of my routine for stress relief and fun. If you’ve been thinking about getting one, I can’t recommend it enough. And if you’re lucky enough to have someone surprise you with one like I did, you’ll understand just how much joy it brings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Slim (Excellent Performance)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I recently got my hands on the PlayStation 5, and it’s been an incredible experience. The design is sleek and modern, and it’s surprisingly quiet during gameplay. The performance is flawless, with lightning-fast load times and stunning graphics that make games look more immersive than ever. The new Dual Sense controller offers a fantastic, responsive feel, especially with its haptic feedback and adaptive triggers. Whether you’re playing action-packed games or exploring open worlds, the PS5 truly elevates the gaming experience. Highly recommended for any gamer!”

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just Buy It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placed for pickup, amazing product and experience! Great gaming and storage! Worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Slim Console With Disc Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought for the price and storage space, it was a good deal. Everything is in working order and it has served me well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony Play Station 5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice product with good quality and features, user friendly interface, nice graphics with multiple games. Controller is quite easy to handle while playing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Lot Better than PS3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a little bit getting used to the new menu widgets and going through set up, but after that, it moves much faster than my old PS3, launching apps and games in literal seconds. I also love how it turns on my TV automatically after I turn the PS5 on. Another upgrade is now I can watch Netflix, Prime, AND Disney+ on it all in great definition. Now I also have something to watch my 4K movies on (though I prefer DVD and Blu-ray, but it plays those, too). The one downside is that the controller battery runs out pretty quick, so you're going to have to plug it in often. Can't wait to see what other new games I can get on this thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always owned an XBox but i decided to give a playstation a try and the only thing i can really say is I WISH I HAD DONE IT SOONER!!! The speed and graphics are fantastic. I upgraded the internal memory with a Samsung SSD which improved system operations greatly and it only took about 5 minutes to install. I also subscribed to the top monthly membership and the amount of games available and the quality makes the $20 a month a great value. I just turned 55 in May and always struggled to hold my own with modern day video games however after a month of playing im getting much better and i attribute this to the game setup. All in all i couldn't be happier with my purchase and i highly recommend the PS5 to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for that gamer in your life! Looks amazing, plays great & loads fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐⭐⭐⭐⭐ I recently purchased a PS5, and it has completely exceeded my expectations! The graphics are stunning, and the gameplay is incredibly smooth, especially with the 120Hz support on compatible games. The DualSense controller is a game-changer with its adaptive triggers and haptic feedback—it makes gaming so immersive! The system is fast, thanks to the SSD, and switching between games or apps feels seamless. Definitely worth the upgrade from my PS4. Highly recommend it to anyone looking for a next-gen gaming experience!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Game changer in every sense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the PS5 from Best Buy and couldn’t be happier with the experience. The console itself is a powerhouse—lightning-fast load times, stunning graphics, and the DualSense controller adds a whole new layer of immersion with haptic feedback and adaptive triggers. It’s quiet, sleek, and surprisingly easy to set up. Best Buy made the process smooth: fast shipping, secure packaging, and clear communication throughout. I appreciated the option to track my order and the fact that it arrived on time without any hiccups. Only minor downside is the storage—825GB fills up quickly with modern games, so I’d recommend budgeting for an SSD expansion. But overall, this is hands-down the best console I’ve owned, and Best Buy delivered it flawlessly. Highly recommend both the PS5 and Best Buy’s service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Much faster than the OG PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad loves it. Much faster than my PS5 and smaller as well. The quality looks crazy good and I am kind of jealous that I gave it to him haha. He loves his present along with Madden 25. Very similar to PS5 but better performance and a smaller device (slim edition)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, no lagging, and works with any gaming computer screen and keyboard and mouse. Does not heat up after long use. Great picture quality. Has good enough storage although I did get an extra external memory but that is my preference.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is an excellent product. The performance, graphics, and speed are outstanding, and the overall experience is smooth and enjoyable. I’m very happy with my purchase and would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase everything works nice. No overheating and doesn’t take much space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy family of gamers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a gaming system since my son was born in 2013. Just not enough time to game. I had an xbox and was very happy with it, but reluctantly sold it. My son has a Nintendo switch, which is fun however it lacks sports games which are my favorite. I decided since ncaa football was coming out we should get a new system. We did our research and decided the amount of games and especially the controller, Playstation was the way to go. Well we haven't played a different game since ncaa football came out and we couldn't be happier. The graphics are incredible and the controller is made by aliens im quite sure. So advanced and incredible. Couldn't be happier with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best one yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Much faster loading apps due to solid state memory. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! Runs great, super fast, pairs well with my gaming monitor!

    I would recommend this to a friend