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Customer reviews

Rating 4.9 out of 5 stars with 8824 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 8,824 reviews
  • Rated 5 out of 5 stars

    Amazing piece of technology

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to buy this but was totally worth it. The new controller is the best controller I’ve ever had, and the haptic feedback is really immersive. The load times on the PS5 slim are also very impressive, and so are the graphics. I was playing RDR2 and it was absolutely beautiful, it was somehow better looking than when i play on my PC, which has a RTX 3050. I also am a fan of the casing, which is just my personal opinion, looks a lot better in person than shown in the image above. The only problem i had is during set up, when it was updating the controller firmware, it got stuck on a loading screen, but i managed to fix it by shutting off the console then turning it back on, but overall i highly recommend getting this console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Absolutely love my PS5! This console is a game-changer. The load times are almost nonexistent thanks to the super-fast SSD, and the graphics are stunning with 4K and ray tracing support. The DualSense controller is probably my favorite part — the adaptive triggers and haptic feedback really add an immersive touch to gameplay that I’ve never experienced before. If you’re thinking about upgrading or joining the PlayStation family, don’t hesitate. Totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet sysyem !! Everything my sonI wanted. Slim, fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 & controller Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is easy to set up and play right away. The speed and graphics are outstanding along with the controller feels great! This is the best console on the market today in everyway. You can't go wrong with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Sony product and fun to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is excellent!. Fast, very nice looking and with awesome hardware specs for any type of entertainment. I have been a Sony Playstation fan since PS 2, so I love it. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From Xbox to PS5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been an Xbox player, decided to switch over to PS5 just to try it out! Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    the PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the PS5: Incredible speed, stunning 4K and top games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 is very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased last month as I wanted to upgrade from the ps4 pro , I’m very happy with the ps5 so far it works flawlessly the game graphics are incredible the system is fast it’s very easy to learn to navigate the options. I picked up the media remote as well from play station it’s a nice option for control of the ps5 . The shape of the console is weird to me but oh well designers have a plan I guess .i would say it needs more storage from the factory 1TB is decent but you’ll definitely have to upgrade to accommodate multiple games .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love for the kids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my grandson who is very complainy ... but he is enjoying his Play Station 5. I am happy because I want something to keep him busy in his spare time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best gaming system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had one PS5, but had to get another one to prevent the kids from fighting over who was able to play, so picked up the new PS5 slim with the disc drive. Love the new smaller design and the way it was revised with slightly different finishes and looks than the original. Super fast to setup and has been working perfectly since we got it. Not much else to say as it’s a great system and the best system that Sony has made to date as far as I’m concerned. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up a PlayStation 5 from Best Buy, and I couldn’t be happier with my purchase. The console runs incredibly smooth and fast—loading times are almost non-existent compared to my old system. The graphics are stunning, and games feel so much more immersive with the DualSense controller. I’ve already spent hours playing and enjoying every moment. Ordering through Best Buy was easy, and the pickup process was quick and hassle-free. Overall, I’m very satisfied with both the PS5 and the shopping experience. If you’ve been on the fence about upgrading, I highly recommend it—you won’t regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the PlayStation 5 for its powerful performance, fast loading times, and excellent game library, making it a great choice for both casual and hardcore gamers who want immersive next-generation experienc

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    definitely an improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to replace an original model that i had to sell. very nice to include a full 1TB instead of the original 825gb. the additional usb c port and dedicated disk eject button next to the disk drive (less confusing that the original with the power and eject buttons right next to each other) were very nice changes. runs very well and the slimmer form is less of an eye sore. im very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Exclusive Games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my PlayStation. Future like design, white out to contrast the black consoles. Great system, better exclusives!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered my PlayStation from Best Buy and the experience was perfect from start to finish. The delivery was extremely fast, the packaging was secure, and the console arrived in flawless condition. Setup was quick and easy, and everything worked immediately right out of the box. Best Buy made the entire process smooth and reliable. Highly recommend purchasing your PlayStation from them!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases of my life. I grew up on Xbox but man the switch to ps5 is significantly better. The games are more fun , the graphics and overall quality feels better I haven’t had any lag, the controllers feel more comfortable overall it’s just a really good console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console does what is supposed to do, good quality games. The controller fills good on hand. I don't have a space problem in my room, so it doesn't bother me how big it is, but it could be an issue if you are lacking space. It could have a bit more memory to store more games without deleting others, but it is enough for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m Finally a Gamer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! PS5 is amazing. My husband died 2 yrs ago and was unable to get the PS5. It was just so sold out everywhere. This year on his heaven-anniversary - I asked what I could do to celebrate his life in this coming year, and I heard him say what about that PS5? And so, I went to best buy and had such a great experience. I got the PS5 and a video game and now I’m playing it, living out his desire he couldn’t have. I love it. It’s so fun and makes me feel connected. Thank you for this. I’m proud to be a gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great family gaming choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this game for our family Christmas present, and it is a huge hit! The kids absolutely love the ASTRO's Playroom that comes with this playstation, and our family has been enjoying playing several other new games as well. The graphics are stunning and the gameplay is so smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    An Amazing Console and a Perfect Purchase Experien

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 exceeded all my expectations. The graphics quality, system speed, and immersive experience are absolutely incredible. The DualSense controller brings games to life with its haptic feedback and adaptive triggers. Playing on this console truly feels like next-gen gaming. My shopping experience with Best Buy was also outstanding. I ordered online and picked it up in-store. The process was fast, well-organized, and the staff was super friendly. The PS5 was ready for pickup even earlier than expected and in perfect condition. Thank you, Best Buy, for making everything so easy! I highly recommend both the console and buying it from here

    I would recommend this to a friend